Cannot cancel my subscription
Cannot cancel my subscription, they tried charging my card without a single renewal notification. When I try to access my account to cancel my subscription I get logged out and can never cancel it. Thankfully Revolut blocked the transaction.
EDIT: Since I can't reply, I'll just edit my review. I checked my spam folder, not a single notification. I don't write bad reviews lightly, but this has upset me a great deal, as I never received a single notification, and I was not able to cancel my subscription via my mobile device due to constantly being logged out when I tried to view my order, and was able to do so only on my laptop. In the meantime the charge on my card was attempted a couple of times again. I changed my rating from 1 to 3 as I feel it's not fair to call you a scam company (I've edited that out as well), but the experience with the subscription was not good, and cancelling subscription was done in 5-6 steps as I was presented with cross sells and "Are you sure" more than once, and it felt like someone really did not want me to cancel by any means. And, if I remember, and correct me if I am in the wrong here, but when the license expires, the plugin stops working, so it's not just the updates that stop, you can't use it anymore.
20 januari 2025
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