I purchased a coffee milk jug from this company. The jug was not as described or photographed. I asked for a full refund. The return process was very easy and a full refund was paid.... so no iss... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Has to email the team to remind them I had brought an item. No acknowledgment email sent once the stovetop espresso machine was purchased so wasn’t sure I was going to be sent my coffee machine. I hav... Se mer
I recently ordered a 150ml Aluminum Moka Pot with a Transparent Lid from White Donkey, and I’m absolutely thrilled with the experience! From the moment I placed my order, the team went above and bey... Se mer
Great looking product for my needs just have to go fishing to test how it will cook my catch yum freshly cooked NZ snapper
Företagsinformation
Skrivet av företaget
Hi, I’m Tony – founder of White Donkey and a lifelong coffee lover. For me, coffee isn’t just a drink, it’s a daily ritual. After years of experimenting with every brewing method I could get my hands on, I noticed a common frustration — some of the best coffee gear was either hard to find or overpriced locally. That’s what inspired me to start White Donkey in 2020: to make quality coffee tools more accessible and affordable for everyday coffee lovers. We began as a small, independent business and quickly grew thanks to the support of passionate customers who care about their coffee as much as we do. In 2023, we launched our website to bring our growing range to even more people. From moka pots and pour-over kits to espresso accessories, grinders, kettles, fryers, and home coffee roasters — everything we stock is hand-tested by our team to meet the high standards we expect in our own brews. We ship fast, our prices are fair, and we're always here to help with product advice or brewing tips. We're not a big company — and we like it that way. It means we can stay focused on what matters: quality products, personal service, and sharing our love of great coffee. Thanks for supporting independent business — and for making better coffee at home with White Donkey.
Kontaktuppgifter
Auckland, Nya Zeeland
- support@whitedonkey.co.nz
- whitedonkey.co.nz
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is my second purchase and l was…
This is my second purchase and l was very happy with my first
I purchased a coffee milk jug from this…
I purchased a coffee milk jug from this company.
The jug was not as described or photographed.
I asked for a full refund.
The return process was very easy and a full refund was paid.... so no issues as mistakes happen in business.
Easy to order. Great service
Easy to order. Coffee (java) is great, price is good, delivery is fast, even rurally. Great 👍
Great trader
Great trader. Excellent communication, prompt action and fast delivery. Highly recommended

Svar från White Donkey Coffee
Great to drink if only a bit burned by me.
Once roasted in my copper French Roaster =it tasted something like burned coffee.
Easy product reviewing and straight…
Easy product reviewing and straight forward kart checkout. Thanks
Looks pretty but wouldn’t purchase again
Has to email the team to remind them I had brought an item. No acknowledgment email sent once the stovetop espresso machine was purchased so wasn’t sure I was going to be sent my coffee machine. I have been using the item for 2 weeks now. It works but the quality of the item isn’t great. The lid is not centred, so while the coffee brews it spits and splutters past the lid leaving a mess on the stove. The edges of the lid are sharp so there is a risk of cutting yourself while using or cleaning it.
Easy payment and quick delivery.
Le colis commandé est arrivé rapidement…
Le colis commandé est arrivé rapidement et sans dommage conforme à la commande.
Excellent product
Excellent product. Wish it was 800w instead of 600w.
Just would make it boil water a little faster
Great service
Very prompt delivery
Very prompt delivery, great coffee beans, and once roasted we have blended and enjoying many different types.
Detta är Trustpilot
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