Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultat... Se mer

Betygsatt 5 av 5 stjärnor

Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is ex... Se mer

Betygsatt 5 av 5 stjärnor

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k... Se mer

Betygsatt 5 av 5 stjärnor

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other an... Se mer

Företagsinformation

  1. Läkargrupp

Skrivet av företaget

Online Doctors. Optimal Care. Everywhere. Not Feeling Well? Need a Script and Consult? Whatsup Doc is here for you, 24/7. You have access to medical advice and consultations anytime and anywhere. Receive Scripts on the go and have your medication delivered to your door.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

75 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Dr Shanil Naidoo, medical professional with heart for patients and best professional advise

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultation, respecting my wishes and gave me best options for my needs. I trust my journey with Dr Shanil will be my best investment to date.
Dr Shanil, never hesitated to continue assisting me well after the office hours until we both reached the best outcome for me at this point. That on its oven needs honor of respect. Thank you Dr Shanil

21 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Whatsup Doc Billing

Absolutlely great service received from online doctors, always friendly and helpful.
The billing department however, is a complete and utter mess.
I constantly received emails regarding an outstanding amount reflected on the statement, however the statement amount owing is inconsistent, and sometimes incorrect despite me having sent through multiple emails and proof of payments.
The billing and accounts department need to sort their admin out properly as we are already unwell, and this causes so much of unnecessary stress.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service

It's so useful to have a doc on line who doesn't rip you off like a visit to a doctor face to face.Im a pensioner so every cent counts.i have used you for my chronic med repeats as well.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Whatsupdoc

Svar från Whatsupdoc

Thank you for your great feedback! We really appreciate your good review. Please note that telemedicine consults do not replace face-to-face consultations. It is important to still have regular in-person medical reviews for comprehensive care! Wishing you all the best from the Whatsup Doc Team💚

Betygsatt 3 av 5 stjärnor

Waiting time

Waiting time, I tried to consult on Friday but the response was very slow and I ended up not getting assisted, which led to a painful weekend. Today I consulted again and I couldn't get my help for Friday. So I forfeit a day from work for nothing. Today it was also slow but I got assisted.

23 juni 2025
Omdöme utan inbjudan
Logotyp för Whatsupdoc

Svar från Whatsupdoc

Hi Angel we hope you are well.
Thank you so much for taking the time to share your feedback, we really appreciate it and are always looking to improve our service.
We’re truly sorry for any frustration you experienced on Friday. It looks like a doctor wasn’t assigned to you because we didn’t receive your order number in the platform, which is an important step in getting you connected quickly. Just as a reminder, once payment is complete, we kindly ask that you send a screenshot of your order number so a doctor can be with you as soon as possible.
As per our policies, our doctors only provide a sick note for a max of 3 consecutive days, if required. If you have an exceptional circumstance for example a lab diagnosis of COVID, an extended sick note can be provided.
We’re glad to see that when you consulted again on Monday and sent your order number, you were promptly helped within 1 minute.
We always strive to provide the best possible service. If you ever have questions or need help, we’re here for you.
Warm regards,
The Whatsup Doc Team💚

Betygsatt 5 av 5 stjärnor

The level of understanding and it’s a…

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other and this way I can afford both. I am so grateful to use them.

20 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Getting the right diagnosis and care

Getting the right diagnosis and medication has been absolutely life-changing. On top of that, having access to a doctor through WhatsApp makes everything so much easier and more convenient. I’m really grateful for the care and support I’ve received. Thank you team! ❤️

5 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I couldn't lift my head off the bed

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k pervisit but thid for normal heath issues is the best think iv used. Better than discovery mart care.

7 maj 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer