Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered a barbell and weights. Had a problem with the delivery courier which Josh from the team resolved swiftly. Fabulous customer service and the p4oduct is exactly as described.

Betygsatt 5 av 5 stjärnor

Great set of weights , good quality easy to use. The supplier offered and delivered a first class service, dealing with my order was painless, I placed two orders by mistake and my refund was immediat... Se mer

Betygsatt 1 av 5 stjärnor

Originally had an adjustable dumbbell pair, after 5 months one began to drop weights that were meant to be locked in eventually hurting me and causing my to lose the skin on one of my toes entirely du... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased a weights bar from here that was exactly the same as the one i use for body pump classes at the gym, but just a different brand so a fraction of the cost. Has saved me so much money as Ive n... Se mer

Företagsinformation

  1. Leverantör av träningsutrustning

Skrivet av företaget

Welcome to WeTribe & GymFam, where fitness meets community! Founded as a family-run operation, our mission goes beyond just selling fitness equipment; we are dedicated to fostering a supportive community that inspires individuals to reach their health and wellness goals. At WeTribe, we believe that fitness is not just about personal progress but also about building connections with others. Our journey began with a simple idea: to provide high-quality fitness products at affordable prices, making it easier for everyone to be part of a vibrant, health-oriented community. As avid fitness enthusiasts ourselves, we understand the importance of quality gear and the significant impact it can have on your journey. That’s why we handpick each product, ensuring that it reflects our commitment to value and performance. We take pride in knowing our customers by name and understanding their unique needs. We’re here to support you every step of the way, whether you’re just starting your fitness journey or looking to elevate your routine. Join the WeTribe family today and experience the difference that comes from a community that cares. Together, we can achieve greatness!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

39 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good quality versatile weights and…

Good quality versatile weights and smart bar system. This is an excellent and cheaper alternative to the Les Mills weight bundles. Impressive customer service and fast delivery – would recommend

7 april 2026
Betygsatt 5 av 5 stjärnor

Great set of weights

Great set of weights , good quality easy to use. The supplier offered and delivered a first class service, dealing with my order was painless, I placed two orders by mistake and my refund was immediate,thank you

7 april 2026
Betygsatt 5 av 5 stjärnor

Would definately buy from again

Bought the gym bars and weights, but had a small issue with the bar. Made contact (alas via the spam box first of all, which happens now and again), and everything was made right very quickly and the kit is perfect to use. Things going a bit askew is normal in life, but how those things are dealt with is what matters - and WeTribe were brilliant in making things right. Thank you :)

12 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered the dumbbells

Ordered the dumbbells - great in theory but now completely stuck and won't turn. Only had them a week. No phone number, no live chat, tried emailing - no one getting back to me! Awful product & customer service - expensive and not fit for purpose! How can you not have a phone number for your customers!

9 februari 2026
Logotyp för GymFam

Svar från GymFam

Hi, Sofia
Thank you for your message.
We’re very sorry to hear you’ve experienced an issue with your adjustable dumbbells. We did not receive your initial email — unfortunately, messages from email addresses ending in ymail.com can sometimes be automatically flagged and directed to spam. We have now located your direct email that was sent to us 3 days ago and the contact form from email yesterday,
As a follow up from your Trustpilot review and have sent you a direct reply.
To help resolve this as quickly as possible, please could you send us a short video showing the issue? In many cases, this happens when the weights on either side of the handle have been set to different weight levels, which can cause the mechanism to lock and prevent turning or jamming the mechanism.
We also have a business WhatsApp number you’re welcome to contact for quicker assistance: Message We Tribe on WhatsApp. https://wa.me/447778361469

It’s very unusual for both bars to be faulty; however, if the issue cannot be resolved, we will of course offer either a replacement or a full refund as needed.
We look forward to your video so we can assist further and get this sorted for you promptly.
Kind regards,
Customer Support Team

Betygsatt 1 av 5 stjärnor

Unsafe adjustable dumbbells

Originally had an adjustable dumbbell pair, after 5 months one began to drop weights that were meant to be locked in eventually hurting me and causing my to lose the skin on one of my toes entirely during use. They sent me a replacement bar which was fine until recently when during exercise a weight fell off and hit me in the face during a workout. On contacting them I got a speedy response offering to pick up the weights - that no one of right mind would ever use again and refund me. Since then I’ve seen no money and no reply to any email. Absolutely disgusting. Their products are completely unsafe AVOID

7 februari 2026
Omdöme utan inbjudan
Logotyp för GymFam

Svar från GymFam

Sometimes we have to take a view which might seem unpopular. This customer has had there dumbbells for over 14 months and now wants a refund. We agreed to refund after collection at a later date but have been bombarded with pressurised messages even before we can either respond or collect. We don't think this is fair . We believe our products are fantastic and we care about our customers, but as a small family owned business we won't take any more abuse. Sorry. Wetribe is a family and we won't be bullied. We look forward to your comments

Betygsatt 5 av 5 stjärnor

Super impressed

Super impressed. Order had done manufacturing issues GymFam couldn't have done more suppe speedy communication, replacement and updates. It's when it goes wrong you truly know how a company operates. They were faultless have bought further products as a result.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely brilliant

Absolutely brilliant! I was struggling with the costs at my current gym so worked out the costings of doing my body pump classes at home online and finding this equipment for such a good price & quality was great! I would recommend to anyone!

18 augusti 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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