We Supply Fixings has an easy-to-use website with competitive prices. They always get my materials to me on time. Sometimes they even arrive ahead of schedule, which is ideal for keeping my workflows... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Checked description on site verbally by phone (some sellers misleadingly describe their fence post spikes as 750mm - wanted to ensure those ordered were 900mm overall length, i.e. actual spike was 750... Se mer
First rate. Very quick turnaround from order to delivery. Really quick. Allowed job to proceed
Ordering easy. Delivery was just in time the day before the job needed doing. (5 days, Post Office) which was mentioned on the website. Would have been nice like some companies - they tell you when di... Se mer
Företagsinformation
Skrivet av företaget
We Supply Fixings are a national supplier of fasteners, fixings, tools and building products to the trade and people working on their home projects.
Kontaktuppgifter
1 Brunel Road, Brunel Industrial Estate, TQ12 4PB, Newton Abbot, Storbritannien
- 01626 817899
- sales@wesupplyfixings.co.uk
- wesupplyfixings.co.uk
4,5
Utmärkt
234 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tip Top Products
Everything I needed was in stock and was delivered quickly, and I was informed it was on its way. All of the products are top class, the screws are fantastic !!. Only niggle was my name was missing from the delivery address, which was where I work , so the staff in the office had no idea who it was for !!!!!! Had to open boxes to find invoice details . otherwise tip top all round.
30 maj 2023
Good service
29 maj 2023
Checked description on site verbally by…
Checked description on site verbally by phone (some sellers misleadingly describe their fence post spikes as 750mm - wanted to ensure those ordered were 900mm overall length, i.e. actual spike was 750mm. Prompt response when I rang; Wayne - Customer Service very helpful. Very pleased with price which was very competitive. Order arrived am next day as promised. Well-packed. Will buy from this seller again.
24 maj 2023
How about delivering the goods for a…
How about delivering the goods for a start.
Terrible service
25 maj 2023
Svar från We Supply Fixings
Dear James
Thank you for the review. It is much appreciated.
I can see via tracking that your order was delivered on 05/06 at 13.38.
Best Regards
We Supply Fixings
Great product range
Great product range, website design is great, service quality superb and delivery is excellent
2 maj 2023
All arrived in good order and on time…
All arrived in good order and on time as they stated.
2 maj 2023
Quality items and services
27 april 2023
Sent the wrong size.
1 maj 2023
reasonably priced fixings on a certain…
reasonably priced fixings on a certain fixing our usual supplier were out of stock and delivered out in a few days.
23 april 2023
Delivery and refund issues
I ordered some decking screws on a Wednesday night for a job I was planning to do that weekend. The company offered a next day delivery service, which I know I had missed by the Wednesday night but I had hoped to have received the screws by Friday, in time for my plan work. But by Saturday evening, I still hadn’t received my order. After contacting the company to complain about this, I was offered my delivery charge, which was £9, back for the inconvenience of not receiving my delivery in the time stated, but I’m still waiting for charge to be refunded, nearly two weeks later.
I won’t be using this company in the future and I would caution anyone else from doing likewise.
25 april 2023
Svar från We Supply Fixings
Dear David
Thank you for the review, it is appreciated and helps us to continually review our service.
The product you ordered were on a 2 working day delivery as per the information on the product page, I can see that the team offered the shipping refund to you and that was then applied to your bank account.
We sincerely apologise that you didn't get the service you deserved and will ensure we learn from this in the future.
Best Regards
We Supply Fixings
Great value and very speedy delivery.
24 april 2023
Great product
Great product, fast delivery Great communications......highly recommended.
23 april 2023
Delivery Failure
I never received my order as delivery was let down by Parcelforce, but I was quickly refunded
26 april 2023
Omdöme utan inbjudan
Svar från We Supply Fixings
Dear Chris,
We're truly sorry for the inconvenience you have experienced with our delivery partner. We understand how frustrating it can be when a delivery doesn't go as planned, especially when it affects your work.
First and foremost, we want to assure you that your feedback is important to us. We regularly review our partnerships to ensure we provide our customers with the best possible service, and your comments will be taken into consideration as we evaluate our relationship with courier partners.
We would like to clarify that we dispatched your parcel on the same day you placed your order. Parcelforce has informed us that they attempted delivery on three separate occasions, but unfortunately, you were not available to receive the parcel. We have GPS data from Parcelforce to confirm the driver's presence at your location.
Please note that Parcelforce requires a signature for delivery and may not be able to leave the package with a neighbour if they are not available to sign for it. In the future, if you have specific delivery instructions or anticipate being unavailable during delivery hours, we recommend including notes with your order so we can make arrangements to accommodate your needs.
We understand that the delivery process can be frustrating, but we strive to provide excellent service to our customers. In this instance, it seems that the issue was related to the delivery attempts, which is beyond our control, our team worked diligently to process and dispatch your order promptly.
If you have any further concerns or need assistance, please don't hesitate to contact our customer support team at 01626 817899 or sales@wesupplyfixings.co.uk. We value your business and will continue to work towards improving our services.
Best Regards
The We Supply Fixings Team
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