I have recently had a new oil tank installed. From the inspection of my old tank, through to the installation of the new one, I cannot fault Western Fuel and its staff. All have been efficient, courte... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to have my boiler serviced this year by Western Fuel, so glad I did. They provided a brilliant service. Engineer Kameron turned up on the dot and gave boiler a thorough service. He noticed my... Se mer
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We always get excellent service from Western Fuel, whether that's an oil delivery or our boiler services. Our engineer Matt is knowledgable, friendly and knows how to keep our boiler going! We have t... Se mer
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Superb! After contacting several other suppliers they were the only ones that would actually give you a quote for a price per litre. All the others just expect you to give them your payment details wi... Se mer
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Företagsinformation
- Leverantör av eldningsolja
- Bränsleleverantör
- Energileverantör
- Leverantör av dieselbränsle
- Uppvärmningstjänster
Skrivet av företaget
Western Fuel is the South West’s leading, independent heating oil and fuel supplier business based in Bridgwater, Somerset. With over 35 years of experience in the industry, providing a fuel delivery service that is second to none, we have acquired an excellent reputation as competitive and reliable fuel distributors for the region. Understanding the needs of our customers from different fields, we strive to exceed their expectations.
Kontaktuppgifter
197 Bristol Road, TA6 4BJ, Bridgwater, Storbritannien
- 01278 431451
- info@westernfuel.co.uk
- westernfuel.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always excellent service from Western…
Always excellent service from Western Fuel. Friendly staff, fast delivery and simple payment options.
25 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Jane,
Thank you very much for your lovely review! We pride ourselves on our customer service and promptness and are pleased you were impressed. We look forward to hopefully delivering to you again next time!
Have a lovely day! -JS
Great service
We have used Western Fuel for a business for several years and recently, after running out of oil, they were able to arrange for a quick delivery to get everything back up and running. Thank you very much.
25 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Jonathan,
Thank you for your kind review. We are so pleased that we could deliver to you quickly when you had ran out of oil. We hope to deliver to you again in the future!
Have a lovely day! - JS
Very nice delivery driver as usual…
Very nice delivery driver as usual perfect service and brilliant communication about delivery we would not deal with anyone else the service is so good. Absolutely nothing is a problem from reception to delivery.
Well done Western Fuel you are simply the best!
22 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Christine,
Thank you for your excellent review! We are delighted that you find our service to be the best. We pride ourselves on communication and are glad you were impressed. I have passed your feedback onto the team here.
I hope you have a lovely day! -JS
Service declining
We have been using Western Fuel for 10 years. Unfortunately on the last 3 deliveries there has been a problem which I have had to contact them about. The service used to be excellent, however I don't know if I have been unlucky, but things don't seem to be as good.
Just a further note..... despite the reply from Western fuel no-one has contacted me!!
18 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Mrs Rule-Cochrane,
Thank you for bringing your views to our attention
We would like to apologise that we were not able to meet the standards you required as service levels are very important to us. We appreciate that you have been a loyal customer for over 10 years and we value this as a company.
One of our managers will contact you over the coming days to find out more why you feel we did not meet our normal high standard with a view to reassuring you that this will be addressed.
Thank you - JS
Great service as always :)
Great service as always :)
Helpful & friendly staff’
19 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Maria,
Thank you for your kind review. We are delighted that you are impressed with our service and staff. We look forward to hopefully delivering to you again next time!
Have a great day! -JS
Excellent customer service
Excellent customer service, easy to order on-line, always delivers before due date, never had any problems, great service.
19 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Mr Badland,
Thank you for your lovely review. We have tried to make the ordering process as easy as possible and pride ourselves on our service. We are so pleased that you were impressed! We hope to deliver to you again next time you need fuel!
Have a lovely day! - JS
Driver parked where he was instructed…
Driver parked where he was instructed as the tank is the access is complicated.
19 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good morning Kate,
Thank you for your kind review. We are pleased you were happy with how our driver handled your delivery. We look forward to hopefully delivering to you again in the future.
Have a lovely day! -JS
Prompt response from WF office
Driver damaged my wall through no thought and total incompetence. He was not going to bring this to my attention. Luckily I noticed him putting it back together. I phoned office while he was still here. They have kindly arranged for it to be be fixed within the week. Thanks for the prompt response and action.
18 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Linda,
Thank you for taking the time to leave us a review. We sincerely apologise for the damage caused to your wall. I am glad we have been able to resolve this quickly.
Have a lovely day! - JS
Superb service from booking to…
Superb service from booking to delivery. Thankyou for bringing so helpful and reliable.
Caroline Dalziel
18 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Caroline,
Thank you for leaving us this lovely review! We pride ourselves on our customer service and reliability. We are delighted that you were impressed throughout the process and hope to deliver to you again in future.
Have an excellent day! - JS
Excellent service
Excellent service. Much better than any previous companies- including when we lived in Suffolk.
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Sue,
Thank you very much for your kind review. We are so pleased that you were happy with our service and find us to be better than our competitors! We hope to deliver again to you in future.
Have a great day! -JS
Quick and efficient delivery
Quick and efficient delivery. Super customer service. Very reliable. Can’t fault them.
13 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you kindly for leaving us a great review! We pride ourselves on our reliability, promptness and competitive price, so it is great to see that you were impressed! We hope to deliver again to you next time you need some fuel!
Have a lovely day! -JS
Prompt delivery and competitive prices
Prompt delivery and competitive prices. I have used them now for 30 years.
8 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Mr Wiles,
Thank you for your lovely review. Wow, 30 years is amazing! Thank you for your continued support and loyalty throughout the years. We are delighted that you appreciate our efficiency and prices!
Have an excellent day! - JS
Svar från Western Fuel
Good Afternoon Mr Anderson,
Thank you very much for your kind review. We are delighted that you are impressed with our service and look forward to delivering to you again in the future.
Have a lovely week! - JS
No one does it better
We have been supplied with heating oil for a few years now. They are the most friendly and helpful business we have ever dealt with.
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you for your excellent review. We pride ourselves on our customer service so it is lovely to hear that we are the most friendly and helpful business you have ever dealt with! We look forward to delivering to you again next time!
Have a great week! -JS
Great company to deal with
Great company to deal with. No problems in ordering and always very competitive prices. Great delivery times as well. Would highly recommend.
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Terence,
Thank you for your lovely review. We are pleased that you were impressed with our ordering process, price and delivery options. Thank you for your support. We look forward to the next time we deliver to you.
Have an excellent week! - JS
Excellent service
I have been with Western Fuel for some 35 years. I wouldn’t go anywhere else. They have always been so helpful, from ordering on the phone to the delivery drivers. I find it reassuring to know that they are there to advise and help, which in the past has meant organising the removal of an old oil tank and placing of a new tank.
13 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Sian,
Thank you very much for your kind review. Wow, 35 years! That's a long time! Thank you for your loyalty and support over the years. We are delighted that you find all our staff to be helpful and that we were able to organise a new tank for you. We look forward to the next time we deliver to you.
Have an amazing week! -JS
Good reliable service with competitive…
Good reliable service with competitive prices
14 december 2024
Omdöme utan inbjudan
Svar från Western Fuel
Hi Michael,
Thank you kindly for this lovely review. We are pleased you were happy with our service and price. We hope to deliver to you again next time.
Have a great week! -JS
delivered ontime and at better price…
delivered ontime and at better price than new company who put leaflets in door with so called special offers with so much off.Have used now for 2 years plus ( since i moved in and was recomended by previous owners) will continue to use.
7 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you kindly for this lovely review. It is great to hear that you are impressed with our prices and punctuality. thank you for your continued support. We look forward to delivering to you again next time.
Have a nice week! -JS
Thanks Western Fuel
Been using Western Fuel for a year now and they've been excellent. We were recommended them by the previous owner and it's made our life so easy. Having never had oil heating before, I'm so pleased western fuel have made it hassle free. I would also point out that the person on the end of the phone is always very helpful and friendly.
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon George,
Thank you very much for this excellent review. We are glad we have made the ordering and delivery process easy for you and pleased that you find our phone staff helpful and friendly. We look forward to delivering again to you in the future!
Have a lovely week! -JS
We've been using Western Fuel since…
We've been using Western Fuel since moving to Dorset some 5 years ago. They deliver on time and sometimes earlier, provide an excellent service, and the drivers are always polite and friendly. Would definitely recommend!
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Rose,
Thank you for your kind review. We are delighted that you appreciate our punctuality and our polite, friendly drivers. Thank you for your support. We hope to deliver again to you in the future!
Have a great week! -JS
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