I have recently had a new oil tank installed. From the inspection of my old tank, through to the installation of the new one, I cannot fault Western Fuel and its staff. All have been efficient, courte... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to have my boiler serviced this year by Western Fuel, so glad I did. They provided a brilliant service. Engineer Kameron turned up on the dot and gave boiler a thorough service. He noticed my... Se mer
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We always get excellent service from Western Fuel, whether that's an oil delivery or our boiler services. Our engineer Matt is knowledgable, friendly and knows how to keep our boiler going! We have t... Se mer
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Superb! After contacting several other suppliers they were the only ones that would actually give you a quote for a price per litre. All the others just expect you to give them your payment details wi... Se mer
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Företagsinformation
- Leverantör av eldningsolja
- Bränsleleverantör
- Energileverantör
- Leverantör av dieselbränsle
- Uppvärmningstjänster
Skrivet av företaget
Western Fuel is the South West’s leading, independent heating oil and fuel supplier business based in Bridgwater, Somerset. With over 35 years of experience in the industry, providing a fuel delivery service that is second to none, we have acquired an excellent reputation as competitive and reliable fuel distributors for the region. Understanding the needs of our customers from different fields, we strive to exceed their expectations.
Kontaktuppgifter
197 Bristol Road, TA6 4BJ, Bridgwater, Storbritannien
- 01278 431451
- info@westernfuel.co.uk
- westernfuel.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class all round.
This company consistently provide excellent service. They always deliver on time and keep you advised straight away if there is any unforeseen problem. Their drivers are polite, efficient and never quibble about awkward access issues…..they just take it in their stride.
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning John,
Thank you for your lovely review. We are glad you appreciate our communication and customer service. Our drivers do everything they can to accommodate our customers requirements. We are pleased you were impressed and look forward to delivering to you again.
Have a lovely day! -JS
Reliable and good price. for 3 years…
I’ve been with Western Fuel for 3 years now. They are always competitive on price snd most important reliable. They always deliver on or usually before their quoted date.
11 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hi Laurence,
Thank you for your lovely review. We are delighted that you find our prices competitive and our service reliable! We look forward to delivering to you again next time!
Have a lovely day! -JS
Not all super heroes wear capes
Having been very badly let down and left without oil for over 3 weeks (my only source of heating and hot water) during the coldest period of the year by a company whom I had used for over 10 years, Western Fuel stepped up and came to my rescue. Very helpful office staff, a happy, friendly driver/delivery man and an emergency delivery within 2 days. I will be staying with them and highly recommend their service.
9 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you very much for this lovely review. I am so pleased we were able to help you out promptly in your time of need. We pride ourselves on our friendly customer service and are glad you were impressed with both our office staff and our driver. We look forward to delivering to you again!
Have a lovely evening! - JS
Amazing service from a brilliant team
We ran out of oil on the coldest day of the year. Western fuel were here first thing next day which is amazing. Thank you so much for amazing service
9 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Donna,
Thank you for your kind review. I am pleased we could get out to you so quickly and glad you were impressed. You are most welcome for the service. We hope to deliver again to you in future!
Have a great day! -JS
Quick efficient service
Quick efficient service. Arrived quickly which helped us as we were running low
Price competitive
9 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Richard,
Thank you for your kind review. We pride ourselves on our efficiency and competitive prices and are glad you were impressed. We hope to deliver again to you next time you need fuel.
Have a great day! -JS
Nice guy, did the job.
10 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hi Anthony,
Thank you for leaving us a review. We are pleased you were impressed with our service and hope to deliver again to you in future.
Have a nice day! -JS
Svar från Western Fuel
Hi Jaqueline,
Thank you for your kind review. We are pleased you were happy with our service.
Have a great day! -JS
First class service
First class service. Friendly professional driver. Great price they can't be beaten . I have used many others but these are the best.
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hi Mark,
Thank you for your kind review. We take pride in our competitive prices and friendly service and are pleased you were impressed. We look forward to the next time we deliver to you.
Have a lovely day! -JS
Very happy with my first order…
Very happy with my first order from Western Fuel, all went well from initial phone call to delivery. Great service. Will use them again.
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good morning Linda,
Thank you kindly for this lovely review. We are glad you were pleased with our customer service on the phone and our delivery process. We look forward to delivering to you again!
Have a great day! - JS
I am recently bereaved and for the past…
I am recently bereaved and for the past 30 years my husband always did the ordering from Western Fuel. I rang them explaining I would like to have regular three monthly deliveries and the people I spoke to were very kind and understanding. I am now on a three monthly schedule for deliveries so I don’t have to worry about running out of oil. The drivers are helpful, polite and communications are excellent.
29 november 2024
Omdöme utan inbjudan
Svar från Western Fuel
Good morning Tina,
Thank you for this lovely review. I am pleased that we could set up regular deliveries to make things easier for you and that you were impressed with our customer service and communication. Our drivers are always polite and do their best to accommodate our customers needs. We look forward to delivering to you again soon!
Have an excellent day! -JS
Excellent service from start to finish
Excellent service from start to finish. Phoned to tell us time of delivery - very helpful - friendly, efficient driver, and a free calendar! What's not to like!
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Chris,
Thank you for your lovely review. We are delighted that you were pleased with our communication and customer service, as well as our driver and the calendar he gave to you. We look forward to hopefully delivering to you again next time.
Have a lovely day! -JS
Would recommend this service.
My recent delivery was competitively priced, was delivered ahead of promised delivery date and the delivery itself was seamless and friendly.
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hello Andy,
Thank you very much for this great review. We are so pleased that you were impressed with our promptness, efficiency and customer service. We hope to deliver again to you in future.
Have a lovely day! - JS
Svar från Western Fuel
Good morning William,
Thank you for this kind review. You are most welcome. We are delighted that you find our service excellent and look forward to delivering to you again in future.
Have a lovely day! - JS
Good service
Very easy to order, communication and updates were good and delivery took just a few minutes, and the driver was excellent, would recommend
6 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Janette,
Thank you for your kind review! We are pleased you found the ordering process easy and that you appreciated our communication and efficient delivery as well as our skilled driver. I have passed your feedback onto our team. We look forward to hopefully delivering to you again next time.
Have a great day! -JS
Best value and service in the area
Best value, easy-to-order webpage, I booked standard delivery on 5/1, it arrived just 36 hours later. My delivery person was - as always with this firm - polite, respectful of my property, very helpful and obliging and I no longer entertain using anyone else these days as the service I consistently receive from Western Fuel is second to none. Having said that, I do check their price against buying groups and find they are most competitive.
7 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good morning Sally,
Thank you for your lovely review! We are delighted that we have impressed you so many times that you no longer use anyone else. We pride ourselves on our competitive prices and customer service and are pleased that you were happy with both. I have passed your feedback on to our team.
Have an excellent day! - JS
Excellent as ever
8 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hi Sean,
Thank you for this excellent review! We are so pleased that you were impressed with our service and hope to deliver again to you in future.
Have a lovely day - JS
Oil delivery within just a few days
Oil delivery within just a few days - on the morning stated. Very easy order process and nice to be able to speak with someone over the phone - no long waiting time.
6 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good morning Martin,
Thank you for your kind review. We aim to make the ordering process as simple as possible and are pleased you were impressed! We hope to deliver again to you next time you need fuel.
Have a great day! -JS
Yet again Jack at Western Fuel…
Yet again Jack at Western Fuel Bridgwater has come to our rescue. Thank you Jack. Thank you Western Fuel. Your service is the best! Amanda
6 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Amanda,
Thank you for your great review! We are pleased we were able to help you out and that you were impressed with Jack's service. I have passed your feedback on to the team.
Have a lovely day! - JS
very quick delivery over the xmas…
very quick delivery over the xmas period and good price
1 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning,
Thank you very much for your kind review. We are pleased that you were impressed with our promptness over Christmas and our competitive price. We hope to deliver again to you in future.
Have a great day - JS
Superior service with Western Fuels…
We have only been using Western Fuels the passed year and not only are they super competitive on price , their personal service is second to none .
Our last delivery had a small glitch which they rectified immediately.
I can only praise their drivers for being polite and professional in delivering our heating oil
3 januari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon David,
Thank you for this lovely review. We pride ourselves on our competitive prices and customer service and are so pleased that you have been impressed with us over the last year! We are glad we could rectify our mistake and look forward to delivering to you again!
Have a great evening! -JS
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