Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute Betrugsmasche. Nach circa 10 Tagen wurde der Ist-Stand meiner Coins im Wallet auf "n/v" überschrieben - nicht mal 0 Stück. KI Support verweist fortwährend auf "Anzeigefehler". Wahnsi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Esses golpistas me fizeram perder muito dinheiro enquanto negociava em sua plataforma e quando percebi que algo poderia estar errado, decidi sacar meu dinheiro, mas não me foi permitido, o status da r... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have bought some tokens vvia Wert. I experinced some technical problems, and I had several interactions with Wert experts (Tom, Victor, Xseniia and James). They were extremely kind, and gave very... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It feels like a safe platform to use, I use it to receive crypto currency from people who want to pay using fiat currency and it works smoothly and their customer service is great. Other people get... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

197 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolute Betrugsmasche.

Absolute Betrugsmasche.
Nach circa 10 Tagen wurde der Ist-Stand meiner Coins im Wallet auf "n/v" überschrieben - nicht mal 0 Stück.

KI Support verweist fortwährend auf "Anzeigefehler".

Wahnsinnig guter Scam mit vielen eingekauften Advertorials/Artikeln auf diversen Portalen zu Coins.

Dank der Chargeback-Arbeit der Hanseatic Bank die gesamte Summe zurückerhalten. Großen Dank an den guten Service.

4 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Steffen,

We can imagine this experience was very frustrating and one that you want to address. Please note, however, that Wert doesn't custody funds - as soon as they are purchased they sent directly to the wallet provided at the time of your order.

As a regulated cryptocurrency provider, Wert takes such reports very seriously. If you believe our service was misused in your case, please reach out to us at support@wert.io so that we can take a look into this matter in more detail for you.

Betygsatt 5 av 5 stjärnor

My access was restricted due to…

My access was restricted due to miscommunication on my behalf. The company worked with me in an clear and efficient manner in which we were both able to come to a resolution within a day or so.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Ashanti,

Thank you for taking the time to share your positive experience!

We're delighted that you found our support so user friendly and reached out for assistance - we're always available if you have any questions.

Betygsatt 1 av 5 stjärnor

I wanted help regarding my payment went…

I wanted help regarding my payment already went through in Csgoluck but I didn't receive the product, so I message their support, took them about about 7 hours to reply after that I missed their text replied it back in 2 hours ish then waited another 10 hours for reply, I was already asleep then I replied again till now no reply 14 hours waiting lmao you guys need to hire better people to do this job

21 mars 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Zan,

Thank you for your feedback. Please note that delivery of funds to your specified wallet address is always made very soon after the purchase is completed.

It appears that you deposited your funds onto an external platform, we're sorry to hear that the communication wasn't as fluid as initially hoped.

Please note however, that you can also reach out to us via support@wert.io and we'll be happy to collaborate in resolving this or any other similar issue with you.

Betygsatt 5 av 5 stjärnor

Ich kann nur sagen zu 100% zuverlässig…

Ich kann nur sagen zu 100% zuverlässig die helfen sofort und wie sie können und super Kunden freundlich das gesamte Team
Weiter so

4 mars 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hey David,

That's great to hear! Thank you for taking the time to kindly share your personal experience using Wert.

We always encourage our users to reach out with any questions that they may have and we're delighted that you found our service so approachable and friendly!

Betygsatt 1 av 5 stjärnor

SCAMMED ME OUT OF $498

SCAMMED ME OUT OF $498.

SCAMMED ME OUT OF $498 VIA POSHMARK'S WEBSITE. Claimed it was "account verification." They said they it was 3 second hold for verification. I'm trying to sell things to make money to help make ends meet and they just took what I had to pay my bills!!!!! FRAUD!!!!! BEWARE OF THIS COMPANY!! THIS IS TERRIBLE!!!

6 mars 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

It is a great shame to learn of your experience. It appears that you were contacted via an external platform, as Wert does not have any affiliation with the site that you mentioned.

As a regulated cryptocurrency provider, Wert takes these kinds of reports very seriously. If you believe our service was misused, we encourage you to contact us at support@wert.io so that we can help you the best we can.

We want to help you stay protected from online threats and false services, so please do not hesitate to reach out.

Betygsatt 1 av 5 stjärnor

This is a scandalous company they came…

This is a scandalous company they came in through Poshmark claiming to be a part of Poshmark paying system and said they needed a 400 or $300 deposit ended up taking $440 out of my account and then said if I just deposit $500 more that we would be good listen I am and always have been a hard-working American I am in the whole 90% of the time so for them to take $440 out of my account a day after I went to knee replacement surgery is ridiculous and it should be illegal. somebody should do something about this. I hardly doubt I'm going to see that $440 deposited back into my account because that would be too much like right I'm paying a company $440 to do absolutely nothing and now I have to go home month flat broke without food without any of the amenities that I normally have because you people stole from me

25 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Patricia,

We’re truly sorry to hear about what happened to you. From what you described, it sounds like you may have been approached while using an external platform, as the website mentioned is not affiliated with Wert.

Wert is a regulated cryptocurrency provider, and we take reports like this seriously. If you believe our service may have been misused in your case, please contact us at support@wert.io so we can review the details and assist you further.

We will do our best to help and guide you where we can, and to support you in staying safe from online threats and deceptive behavior. Please do not hesitate to get in touch.

Betygsatt 1 av 5 stjärnor

This is a scam front for crypto fraud

This is a scam front for crypto fraud. They will reply here saying ‘we’re very sorry…. As a regulated provider….’

Don’t do it. Anything you purchase through them is a fraud.

They spend way too much time explaining how crypto presale works (and incorrectly) to just be a middle man. They are clearly working with the scammers and have perfected their ‘fake support’.

Run, don’t walk.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi James,

It's a great shame to hear of your experience, If you believe our service was misused on the site you visited, we encourage you to reach out.

For transparency, all transactions are recorded and viewable on-chain for verification.

Being a regulated cryptocurrency provider, we abide by all relevant regulations and welcome you to reach out via support@wert.io so that we can make a full and detailed review.

Betygsatt 1 av 5 stjärnor

They scammed me out of 290

They scammed me out of 290. Dollars portraying someone from Poshmark trying to help me open my account. Do not trust anyone from here! I’m currently working with the bank trying to recover funds that they stole from me.

22 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Beverly,

It's such a shame to hear about your experience on that website, some similar reports have been made about this kind of deceptive activity.

As a regulated cryptocurrency provider, such reports are taken very seriously.

If you believe our service was misused in your case, please reach out to us at support@wert.io so we can look into the case and assist.

Betygsatt 5 av 5 stjärnor

Very good team

Very good team

24 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Rabar,

That's great to hear!

We always aim to ensure that our users have a enjoyable experience and that we can support you every step of the way.

Betygsatt 5 av 5 stjärnor

Wert helpdesk

I reached ou to their helpdesk via email, received a helpful answer within an hour or so.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Karia,

Thank you for kindly for sharing your feedback! We’re glad we could support you and that you had a smooth experience with Wert.

Keeping our service reliable and secure is always our priority.

We very much appreciate your trust in Wert and always welcome you to reach out if you have any questions.

Betygsatt 1 av 5 stjärnor

SCAMMED ME OUT OF $440 VIA POSHMARK'S…

SCAMMED ME OUT OF $440 VIA POSHMARK'S WEBSITE. Claimed it was "account verification." Turns out, it was FRAUD!!!!! BEWARE OF THIS COMPANY!!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Nicole,

It is such a shame to hear of such an event on the website you referred to.

As a regulated cryptocurrency provider, Wert takes such reports very seriously.

Therefore, if you believe our service was misused, can you please get in contact at support@wert.io

We will be eager to find out more about what happened and try to assist and guide you where possible.

Betygsatt 5 av 5 stjärnor

The representative are very knowledgeable of their jobs and other’s concerns

The representative I spoke with was awesome. And handle all of my concerns professionally.😀😀😀😀

9 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Precious,

Thank you for taking the time to share your thoughts!

We take pride in the attentive nature and approach of our support staff and are delighted that this aspect of our work has been recognized in your feedback.

Maintaining a quick and reliable service is always our priority!

Betygsatt 1 av 5 stjärnor

I was scammed by a crypto 5thscape and Wert.io…

I was scammed by a crypto 5thscape which tokens were bought through Wert.io. I made two purchases, the charged me both but only delivered confirmation on one, so the pocketed the second one. Tried to reach to them several times with no response. Beware, Wert.io is either scam or straightforward fraud

8 februari 2025
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi there.

We’re very sorry to hear about this experience. It's important to highlight that Wert is a regulated cryptocurrency provider, and we take reports like this very seriously.

If you believe there is a case were our service has been misused, please do reach out to us at support@wert.io so we can discuss the matter in more detail and assist you further.

We remain ready and attentive to your response.

Betygsatt 5 av 5 stjärnor

Professionnalisme

Professionnalisme, courtoisie, préoccupation réelle à propos de mon problème d'identification du partenaire commercial à la source d'une transaction incertaine.
J'ai été suivi sur 2 jours par 3 interlocuteurs qui se sont relayés pour essayer de m'aider du mieux possible.
Pour des raisons probables de confidentialité, Wert n'a pas pu identifier le partenaire commercial en cause... c'est dommage, mais je comprends.
Wert est, à mon sens, une entreprise sérieuse qui ne traite pas ses clients comme de vulgaires numéros, mais comme des êtres humains doués de sensibilité, et ils en tiennent bien compte.
J'encourage le personnel à poursuivre ses efforts d'écoute du client et de courtoisie.
La transparence faisant de plus en plus défaut dans notre monde, je suggère aux responsables de Wert de solliciter leurs partenaires commerciaux afin de les pousser à en faire preuve en ne cherchant pas à se masquer derrière la confidentialité (si tel est le cas).
Avec ma sympathie renouvelée pour les interlocuteurs au contact de la clientèle.

5 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Guy,

We would like to thank you for taking the time to share your thoughts on the service that you received. It's great to hear how our support staff provided the "professionalism, courtesy, genuine concern" that you required in your moment of need.

While we were unable to bring your query to a full resolution, we encourage you to always reach out if you have any further questions.

We'll endeavor to honour your kind words by continuing to treat our customers with the same attentive service that you appreciated!

Betygsatt 5 av 5 stjärnor

Wallet issue

Had an issue wit an online purchase via bank card and Wert team solved it fast.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear Martin,

Thank you for taking the time to leave you feedback!

We're glad that you were happy with the speed of our support- we always try to make our services as easy and seamless as possible for our users!

Betygsatt 1 av 5 stjärnor

RIP OFF STOLE MY MONEY SCAMMERS I NEVER…

RIP OFF STOLE MY MONEY SCAMMERS I NEVER EVEN USED THEM AND THE GOT INTO MY ACCOUNT AND STOLE $700.00 !!!!!!!!!!!!!!!!!!!!!

29 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Deart Goose,

It's a great shame to learn of this experience that you have shared.

If you believe our service was misused in this event, can you please reach out to us at support@wert.io so we can fully look into this matter for you?

As a regulated cryptocurrency provider we take reports like this seriously and are very much interested to learn more about what happened and offer our assistance where possible.

Betygsatt 5 av 5 stjärnor

Fin and Victor have been amazingly…

Fin and Victor have been amazingly helpful to me. I am a 71 year old grandmother and I could not have made it this far without their assistance and encouragement! These two are awesome!
Sincerely,
Phyllis

30 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hey Phyllis,

It's great to hear of your pleasant and positive experience!

We're very much mindful that some of our user's may require some additional assistance with the various aspects crypto asset management.

We're delighted that you feel adequately attended to and encourage you to reach out if you ever have any questions!

Betygsatt 1 av 5 stjärnor

Wert

I was buying one of the top reviewed cyptos for 2026. I tried purchasing it twice at $52.99 each time for total of $105.98. My bank sent me a online secure message to give authorization for them to make the payment to Wert. I did not get the crypto coins I ordered, so I did the process a second time. I checked my bank to see if they made the payments. The bank honored my requests; however, the bank recaptured the funds and placed them back into my account. Thought scam. Researched Wert. Findings.

28 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Dear William,

We’re sorry to hear about your experience. Please note that Wert is a regulated cryptocurrency provider, and we treat reports like this with the level of concern and attention that they deserve.

If you believe our service was misused in your case, please reach out to us via support@wert.io so we can look into the issue and provide the assistance that you need.

Betygsatt 5 av 5 stjärnor

Help with technical glitches.

I have bought some tokens vvia Wert.
I experinced some technical problems, and I had several interactions with Wert experts (Tom, Victor, Xseniia and James).
They were extremely kind, and gave very good advice, solving the problems. Thanks!

28 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Luigi,

Thank you for taking the time to leave your feedback.

Not to worry, the most important thing is that our expert support team were able to successfully guide you through the process.

We'd also like to thank you for your kind disposition and encourage you to always reach out with any questions that you may have.

Betygsatt 5 av 5 stjärnor

The help officials were responsive and helpful

The help officials were responsive and helpful. It took a little time because I understand they have to be thorough.

Overall, good communication and results.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Wert

Svar från Wert

Hi Ali,

Thanks for sharing your positive experience!

Indeed, certain queries can require a deeper review to ensure all the necessary details are fully covered.

We're delighted that our clear communication and assistance resulted in the resolution you needed!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer