I love weRchristmas and their products, have been using them a good few years, when I’ve had a problem they’ve sorted it, their Christmas tree storage bags are the best around. My trees are stunning.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was on point. The lovely Holly went above and beyond to make sure my order got to me! Great to support a company that actually cares about their customers.
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Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Se mer
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Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Se mer
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Företagsinformation
Skrivet av företaget
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Kontaktuppgifter
Marine Drive, PR9 9LY, Southport, Storbritannien
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience and customer service…
Great experience and customer service following an initial issue. Excellently handled and amazing products and choice as always!
9 januari 2026
Svar från WeRChristmas
Damien,
We're happy to hear your issue was excellently handled and that you love our products and choices. We appreciate your positive feedback and experience!
WeRChristmas Team
Svar från WeRChristmas
Sammy,
We're glad you enjoyed the Christmas garland and would recommend it! Thank you for sharing your positive experience with our product.
WeRChristmas Team
Items Sent Back with no Refund
Items came and thought I had got a really good deal, however the quality was nowhere near what was expected. As such, the items were sent back on 28th January, however 3 weeks later, and after receiving a tracking number for the return from Evri, I still haven’t received any correspondence from WeRChristmas. I am now without a Christmas tree or money. Not very festive and definitely will be on Santas naughty list.
28 januari 2026
Omdöme utan inbjudan
Svar från WeRChristmas
Ag,
We're sorry the item's quality wasn't what you expected, and for the delayed communication regarding your return. We know it's frustrating to be without your refund. We'll investigate the status of your return with Evri and our team to find out what happened. Thanks for your patience.
Our team have reached out to you.
WeRChristmas Team
Very happy with products ordered
Very happy with products ordered. Price on the higher side but pleased with the product. Would recommend & buy again.
8 december 2025
Svar från WeRChristmas
Jill Buzzard,
We're happy you're pleased with your order! We appreciate your feedback regarding the price and are glad you would recommend and buy again.
WeRChristmas Team
Brilliant company...
10 november 2025
Svar från WeRChristmas
Thank you for your 5* review. We appreciate your kind words.
We look forward to assisting you with your 2026 Festive decorations.
WeRChristmas Team
Svar från WeRChristmas
Thank you for your 5* review, we appreciate all feedback and we are happy you love our products,
We look forward to assisting your 2026 Festive decorations!
WeRChristmas Team
My purchase arrived in great time and…
My purchase arrived in great time and personally I don’t really buy Christmas silhouette lights from anywhere else.
15 december 2025
Svar från WeRChristmas
joanne exell,
We're happy to hear that your purchase arrived promptly! We appreciate you choosing us for your Christmas silhouette lights and value your continued support.
WeRChristmas Team
Brought some great Xmas items in the…
Brought some great Xmas items in the sale . Great site with beautiful Xmas items at a very good price.
31 december 2025
Svar från WeRChristmas
Jill Rolfe,
We're happy to hear that you found wonderful Christmas items at a great price during the sale. Thank you for your positive feedback; we appreciate it!
WeRChristmas Team
Always great products at good prices
17 december 2025
Svar från WeRChristmas
Mark,
We're happy you find our products great and appreciate our good prices. Thank you for your positive feedback!
WeRChristmas Team
Large Christmas tree shirt
I had to get a rather large Christmas tree skirt and it was a rather large skirt and very close to Christmas! The guys at weRChristmas were absolute stars and our Christmas tree was looking really great! So thank you guys so much!
15 december 2025
Svar från WeRChristmas
Mr Alastair Morrison,
We're so happy we could help you find a large Christmas tree skirt close to Christmas! It's great to know our team made your tree look fantastic. Thank you for your wonderful feedback; we appreciate it!
WeRChristmas Team
Product well priced and delivered…
Product well priced and delivered without delay and was as advertised on the internet . Ordered a second set of lights to replaced another old set which needed to be replaced
17 december 2025
Svar från WeRChristmas
Raymon Perry,
We're happy to hear that you found our product well-priced and as advertised, with prompt delivery. Thank you for your repeat order and for sharing your positive experience with us!
WeRChristmas Team
Svar från WeRChristmas
Tim Blackmore,
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
WeRChristmas Team
Been using WeRChristmas now for a…
Been using WeRChristmas now for a couple of years for my Christmas needs and was recommended by a neighbour.
Orders a dispatched and received in a timely matter, products I’ve bought have been of excellent quality not had to contact them for anything which I think is a good thing.
10 december 2025
Svar från WeRChristmas
Darren Gulliver,
We're happy to hear that you've had consistently positive experiences with our products and service over the past couple of years. It's great to know that your orders have been dispatched and received promptly, and that the quality has met your expectations. We appreciate your feedback!
WeRChristmas Team
Perfect for my outdoor display, so many compliments!
The variety of sizes and colours was fantastic. The delivery speed was also great.
My only issue was that the item had no instructions, and there were no links to any on the website. I eventually got a link to a YouTube video from Customer Services. I hope we remember for next year. With instructions, I would have given you 5 stars.
21 december 2025
Svar från WeRChristmas
Jacquelyn,
We're happy to hear that you liked the variety and fast delivery. We appreciate your feedback regarding the missing instructions. We'll review how to make them more accessible for future purchases. Thank you.
WeRChristmas Team
Sent wrong order but sorted it out…
Sent wrong order but sorted it out straight away brilliant service
10 november 2025
Svar från WeRChristmas
Kerry,
We're happy to hear that we could resolve the order issue promptly. Thank you for your positive feedback and for recognizing our service!
WeRChristmas Team
Svar från WeRChristmas
Aspy,
We're happy to hear our deliveries are on time and the product is excellent. We appreciate your positive feedback!
WeRChristmas Team
Haven't opened the box yet as I…
Haven't opened the box yet as I purchased after Christmas, but very happy with the service we had received
12 januari 2026
Svar från WeRChristmas
customer,
We're happy to hear that you were very satisfied with our service! We appreciate your positive feedback and hope you enjoy your purchase after the holidays.
WeRChristmas Team
Svar från WeRChristmas
Mimi tamo,
We regret that our delivery speed did not meet your expectations. We appreciate your feedback and will review our processes.
WeRChristmas Team
Great Xmas wreath
Loved all the Xmas stuff the delivery was a bit slow and difficult to contact anyone
5 februari 2026
Svar från WeRChristmas
MRS EILEEN WELSH,
We're happy you loved the Christmas items! We regret that the delivery was slow and that contacting us was difficult. We appreciate your feedback.
WeRChristmas Team
Easy to order
Easy to order, delivery was quick. Beautiful tree which was pre lit which made decorating it very easy.
29 november 2025
Svar från WeRChristmas
Monica Morley,
We're happy to hear the ordering process was easy and the delivery was quick! It's great that the pre-lit tree made decorating easier for you.
WeRChristmas Team
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