The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Vorsicht vor FREE Retour Versprechen! Auf mein Retourwunsch wurde zuerst mit einem kleinlichen Gutscheinangebot reagiert, welches ich ausgeschlagen habe. Folgende Antwort von Wemax lasse ich umkomm... Se mer
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I wish I had bought this sooner before purchasing a different one. This is absolutely great. Using it on the cruise ship to Mexico. Content from phone and DVD player. Day or night it shows amazing u... Se mer
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What an excellent product! Image clarity is SOOOO much better with this screen than the one it replaced. Using the screen in conjunction with an Epson LS800 ultra short throw projector. Five stars f... Se mer
Företagsinformation
Skrivet av företaget
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
Kontaktuppgifter
3,5
Medel
678 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The BEST experience
Funciona muy bien. Estoy contento. El android algo lento pero no me incomoda
19 juli 2023
Svar från wemax.com
Me alegra saber que el producto está funcionando de manera satisfactoria para ti. Agradecemos tus comentarios positivos. Si bien es cierto que el sistema Android puede presentar cierta lentitud en ocasiones, estamos trabajando constantemente para mejorar y optimizar su rendimiento. Si en el futuro tienes alguna pregunta o necesitas asistencia adicional, no dudes en contactarnos. Tu satisfacción es nuestra prioridad. ¡Gracias por elegir nuestros productos!
Express delivery
18 juli 2023
Svar från wemax.com
Thank you so much for your positive feedback! We're thrilled to hear that you were pleased with our express delivery service. We always strive to provide fast and efficient shipping to ensure your satisfaction. If you have any more orders or need assistance in the future, please don't hesitate to reach out. Your support is greatly appreciated!
Svar från wemax.com
Hi Sarah,
Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us!
Best regards,
WEMAX
Svar från wemax.com
Hi Bernard,
Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us!
Best regards,
WEMAX
Super zufrieden
Alles sehr gut gelaufen. Voll zufrieden.
Sehr guter Kundenservice.
Kann ich weiter empfehlen.
Immer wieder gerne. Toller Projektor mit Stativ. Das Tischstativ ist aus Kunststoff. Eher einfach. Aber für den Preis passend. Wer bessere Qualität möchte. Es gibt auch noch ein großes Stativ in dem Shop zu kaufen.
17 juli 2023
Svar från wemax.com
Vielen Dank für Ihr Feedback! Wir freuen uns sehr zu hören, dass Sie mit Ihrem Kauf und unserem Kundenservice rundum zufrieden sind. Ihre Empfehlung bedeutet uns viel, und wir freuen uns, dass Sie mit dem Projektor und Stativ so positive Erfahrungen gemacht haben. Ihre Anmerkung bezüglich des Tischständers aus Kunststoff wurde zur Kenntnis genommen. In unserem Shop bieten wir auch ein hochwertigeres Stativ an, für diejenigen, die eine bessere Qualität wünschen.
Falls Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Wir sind hier, um Ihnen zu helfen, und freuen uns darauf, Sie erneut zu bedienen. Viel Spaß mit Ihrem Projektor und gute Unterhaltung!
Svar från wemax.com
Thank you for your kind words regarding the projector! I'm glad to hear that you found it impressive. We strive to provide top-notch technology and products to enhance your experience. If you have any further questions or would like more information, please don't hesitate to reach out. Your feedback is greatly appreciated.
Great projector
Great projector, great support, great screen.
Can 100% recommend them and their products, really satisfied with everything.
Given the shipping came from HongKong, it arrived within only a days too which was awesome!
20 juli 2023
Svar från wemax.com
Thank you so much for your glowing feedback and recommendation! We are thrilled to hear that you are thoroughly satisfied with our projector, support, and screen. Your kind words truly motivate us to continue delivering exceptional products and service.
We take pride in ensuring that our customers receive the best experience possible, and we're delighted that your order reached you swiftly, even though it was shipped from Hong Kong. We appreciate your trust in our brand and are grateful for your patronage.
Should you have any future inquiries, feedback, or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Screen is easy to assemble, mounting not so much.
Screen is easy to assemble. Make sure to read carefully the instructions on the sequence for putting the springs.
I found the mounting hard to install and ended up using only the upper brackets.
Screen does a good job of rejecting daylight.
13 juli 2023
Svar från wemax.com
Thank you for taking the time to share your experience with our screen. We greatly appreciate your feedback and are pleased to hear that you found the assembly process straightforward. Your mention of following the instructions for spring placement is particularly helpful for others who might be assembling the screen.
We're sorry to hear that you encountered challenges with the mounting installation. Your feedback about the upper brackets is duly noted. We continuously strive to improve our products and your input will contribute to enhancing our installation process.
It's fantastic to know that the screen is effectively rejecting daylight, contributing to an optimal viewing experience. We're glad to have met your expectations in this regard.
If you have any further insights or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and are committed to providing the best solutions for your needs.
Absolut klasse Beamer
Absolut klasse Beamer, der Wemax Dice 1080p
Im Summersale zum absoluten Hammerpreis gekauft, total happy damit.
10 juli 2023
Svar från wemax.com
vielen Dank für Ihre freundlichen Worte bezüglich des Wemax Dice 1080p Beamers. Es freut uns sehr zu hören, dass Sie mit Ihrem Kauf zufrieden sind und den Beamer als "absolut klasse" empfinden.
Wir sind stolz darauf, qualitativ hochwertige Produkte anzubieten, die den Erwartungen unserer Kunden gerecht werden. Es ist großartig zu hören, dass Sie den Beamer während unseres Summersale zu einem Hammerpreis erworben haben und mit Ihrem Kauf rundum glücklich sind.
Falls Sie in Zukunft Fragen haben sollten oder weitere Informationen zu unseren Produkten benötigen, stehen wir Ihnen gerne zur Verfügung. Ihre Zufriedenheit ist uns sehr wichtig, und wir freuen uns darauf, Sie auch in Zukunft bei Ihren Bedürfnissen unterstützen zu können.
easy ordering and fast delivery
easy ordering and fast delivery. Tripod from the ordered set was missing, my email was directly answered and shortly after the item was dispatched, though I don't know whether this would happend if I hadn't written them. So far happy with product/ordering.
11 juli 2023
Svar från wemax.com
Thank you for sharing your feedback regarding your recent order experience with us. We appreciate your positive comments about the ease of ordering and the fast delivery of your items.
We apologize for the oversight regarding the missing tripod from your ordered set. Your proactive communication via email allowed us to address the issue promptly, and we're pleased that our team was able to respond swiftly by dispatching the missing item. We understand that open and direct communication is crucial in ensuring customer satisfaction, and we're grateful for your understanding.
We're glad to hear that you're satisfied with the product and the overall ordering process. Customer satisfaction is our top priority, and we continuously strive to improve and enhance our services based on valuable feedback like yours.
Should you have any further questions, concerns, or require assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again.
Great experience
The delivery has been very fast. Also there was something missed in the package and they sent it to me so quickly, so I'm very happy. Also the proyector is amazing. I would recomend this company and their products 100%.
19 juli 2023
Svar från wemax.com
Thank you for reaching out to us regarding the missing tripod from your recent projector order. We apologize for any inconvenience this may have caused and are here to assist you.
Upon reviewing your order, it appears that the tripod was shipped separately as a second package. The tracking number for the tripod package is Fedex 01475203109965. You can use this tracking number to monitor the progress and estimated delivery time of the tripod.
We understand the importance of having all components of your order, and we appreciate your understanding as we work to ensure a complete and satisfactory resolution. Should you encounter any further issues or if you have any additional questions, please don't hesitate to contact us. We're committed to ensuring that you have a positive experience with your purchase.
Thank you for your patience and cooperation.
Svar från wemax.com
Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words regarding both our service and the motorized screen you purchased. It brings us immense joy to know that you are satisfied with your order.
Customer satisfaction is our top priority, and your feedback serves as a wonderful affirmation that we are on the right track. We take pride in delivering high-quality products and exceptional service to our valued customers like you.
If you ever have any questions, need further assistance, or simply want to explore more of our products, please don't hesitate to reach out. We're here to help and look forward to serving you in the future.
Thank you once again for choosing WEMAX. Your support is truly appreciated.
Svar från wemax.com
We are thrilled to receive your wonderful feedback regarding the Wemax NOVA 4K UST projector and our service. Thank you for taking the time to share your experience with us.
We're delighted to know that you find the Wemax NOVA 4K UST projector outstanding. Our team is committed to delivering top-notch products that enhance your viewing experience. Your satisfaction is our ultimate goal, and your positive comments motivate us to continuously excel.
It's also heartening to hear that you're pleased with the service provided by our team. We take pride in providing exceptional customer support to ensure your journey with us is smooth and enjoyable.
Should you have any further inquiries, need assistance, or want to explore more of our offerings, please feel free to reach out. We're here to help and look forward to serving you in the future.
Thank you once again for choosing WEMAX. Your support and feedback are greatly appreciated.
Stellar customer service.
The picture was very beautiful although there was one small line. They they sent me another one. There customer service is stellar. They replied very quickly and returned the new projector very quickly. I will always do business with this company I'm
13 juli 2023
Svar från wemax.com
We sincerely appreciate your feedback and the time you've taken to share your experience with us. It's wonderful to hear that you enjoyed the beautiful picture quality of our projector, despite the small line issue you encountered.
We're pleased to know that our customer service team was able to promptly address your concern by sending you a replacement projector. Providing excellent service is a core value of ours, and we are committed to ensuring that every customer has a positive interaction with our team. Your kind words about our stellar customer service mean a lot to us.
It's heartwarming to learn that you are satisfied with the quick responses and efficient resolution. Your satisfaction is a testament to our dedication to providing the best experience possible for our valued customers.
We're grateful for your continued support and for considering us as your preferred choice for future business. If you ever need assistance, have questions, or are looking for more quality products, please don't hesitate to reach out. We're here to help and are excited about the opportunity to serve you again.
Thank you for being a part of WEMAX, and we look forward to serving you in the future.
Its a great product
14 juli 2023
Svar från wemax.com
Thank you for your succinct and positive feedback regarding our product. We truly appreciate your kind words and are delighted to know that you find it to be a great addition to your needs.
At WEMAX, we strive to provide products of the highest quality and functionality, and your feedback serves as a motivating factor in our continuous efforts to excel.
If you have any further questions, feedback, or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you have a positive experience throughout your journey with us.
Once again, thank you for choosing WEMAX. We're thrilled to have earned your approval and look forward to serving you again in the future.
This is a great short throw laser…
This is a great short throw laser projector. I couldn't be happier with my purchase. I got the 100inch ALR screen bundled with the projector and paid less than what the big box stores were going to charge me for the screen alone. This is my first projector and I'm so impressed. Set up was easy and I had no issues watching my streaming apps after connecting to my home wifi. I will definitely recommend this projector and wish I could give it 10 stars.
14 juli 2023
Svar från wemax.com
We are absolutely thrilled to receive your incredibly positive review of our short throw laser projector. Thank you for taking the time to share your experience with us.
We're delighted to hear that you're enjoying the projector and the bundled 100-inch ALR screen. It's wonderful to know that you found such great value in our bundle and that it exceeded your expectations. Your satisfaction is a true testament to our commitment to providing high-quality products that enhance your viewing experience.
We're glad to have been a part of your first projector journey and that the setup process was smooth for you. It's fantastic to hear that you had no issues connecting to your home wifi and enjoying your streaming apps. We're here to make technology accessible and enjoyable, and your positive feedback validates our efforts.
Thank you for your kind words and for considering us worthy of a 10-star rating. Your recommendation means a lot to us, and we're honored to have earned your trust.
If you ever have any questions, need assistance, or want to explore more of our offerings, please feel free to reach out. We're here to help and look forward to serving you again in the future.
Once again, thank you for choosing WEMAX. Your support and feedback are greatly appreciated.
Delivery was great and fast
Delivery was great and fast. Will not be putting it together for a few months. So I can't review the product at the moment.
13 juli 2023
Svar från wemax.com
Thank you for sharing your feedback regarding the delivery of your recent purchase. We appreciate your time and are glad to hear that you had a positive experience with the speed and efficiency of our delivery service.
We understand that you'll be assembling and reviewing the product at a later time, and that's perfectly alright. Whenever you're ready to explore the product and share your thoughts, please don't hesitate to reach out. We're here to assist you with any questions you may have and to ensure you have a smooth and satisfying experience.
If there's anything else we can help you with, whether related to the product or any other aspect of your purchase, please feel free to get in touch. We're committed to providing excellent support throughout your journey with us.
Thank you for choosing WEMAX. We look forward to serving you again and hope that the product meets your expectations when you're ready to put it together.
Svar från wemax.com
Hi Manuel,
We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience.
Best regards,
WEMAX
Nice Floor-Rising Screen
My floor-rising screen came quickly and looks great. I emailed checking on shipping because it looked like it wasn't going to the US. I got a quick response and everything turned out well.
13 juli 2023
Svar från wemax.com
We sincerely appreciate your feedback and the time you've taken to share your experience with us. It's wonderful to hear that your floor-rising screen arrived promptly and meets your expectations in terms of appearance.
We're pleased to know that our customer support team was able to address your shipping inquiry promptly and provide you with reassurance. Clear communication and efficient responses are integral to ensuring a seamless shopping experience, and we're glad we could assist you in a timely manner.
Your satisfaction is our ultimate goal, and your feedback serves as a source of motivation for us to continue providing excellent service and products.
If you have any further questions, require assistance, or would like to explore more of our offerings, please don't hesitate to reach out. We're here to help and look forward to being of service to you in the future.
Thank you for choosing WEMAX. Your support and feedback are greatly valued.
Compré un proyector con trípode y solo me llegó el proyector
Compré un proyector con trípode y me ha llegado el proyector pero no el trípode. De momento ni me lo han enviado ni me han devuelto el dinero. Si la situación cambia también cambiará mi valoración pero de momento estoy bastante descontento con ellos
11 juli 2023
Svar från wemax.com
Espero que se encuentre bien. Le escribo en relación a su reciente pedido de proyector con trípode, y deseo ofrecer mis disculpas más sinceras por los inconvenientes que ha experimentado. Comprendemos su frustración y estamos comprometidos a resolver esta situación de manera oportuna.
Luego de revisar su pedido, hemos identificado que se dividió en dos paquetes, y el trípode se envió por separado. El número de seguimiento del paquete del trípode es EA0548967786. Lamentamos profundamente la falta de comunicación sobre esta división y cualquier demora en el envío del trípode.
Para abordar esta situación, estamos tomando las siguientes medidas:
1. Hemos iniciado una investigación interna para entender por qué no se le proporcionó la información del envío del trípode y para prevenir futuros inconvenientes similares.
2. Hemos dado instrucciones para que el trípode sea enviado lo antes posible. Le proporciono el número de seguimiento nuevamente para su referencia: EA0548967786.
3. Apreciamos su paciencia y comprensión. Como gesto de disculpa y agradecimiento por su paciencia, hemos emitido un crédito de $10 a su cuenta para ser utilizado en futuras compras en nuestro sitio web.
Entendemos que nuestra falla ha generado descontento, y queremos asegurarle que estamos comprometidos en corregirlo y en brindarle una experiencia de cliente positiva.
Por favor, manténgase en contacto con nosotros y si tiene alguna otra pregunta o inquietud, no dude en contactarnos directamente. Esperamos que esta resolución sea de su satisfacción y esperamos poder recuperar su confianza.
Agradecemos su apoyo y la oportunidad de corregir este error.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.