Welocate BV Omdömen 278

Thanks to Nazgol and Ayca for helping me find a home! I would like to try WeLocate again another day! From start to end, I had the best experience.

I hired Welocate as I got to know them through a seminar with abn-amro, bank I trust. Even though I think Welocate does a lot of good things there are many things to improve in their process. First of all I think they should be more active in the interactions between the realtor and customer, as I believe most of the tension when making decisions is there. When I hired Welocate, I hired unlimited visits, however my realtor never visited any property with me, it is true that they helped checking the documents of every property, but I even missed some deadlines on properties I really liked. I believe this would be solve by doing weekly checks, or having a central place where Welocate is also included in the communication loop. I would hired a similar service again as long as communication is improved.

Great Service! Welocate ensured a seamless and smooth process from start to finish, very responsive and helpful. With Welocate, we only had to handle the mortgage - everything else, from real estate agents to translators, appraisals, notaries, and utilities, was expertly taken care of. Their service was brilliant and worth it!

Great experience, Nazgol have been wonderful for helping us to find and manage everything regarding apartment.

I recently had the pleasure of purchasing an apartment in Amsterdam with the invaluable assistance of WeLocate. From start to finish, the entire process was smooth and hassle-free, thanks to their expertise and dedication.

First and foremost, I was impressed by the level of professionalism exhibited by the team at WeLocate. They assigned me a knowledgeable and friendly real estate agent who guided me through every step of the process. Their expertise and understanding of the Amsterdam real estate market were evident from our first meeting.

Communication was exceptional throughout the entire process. Any questions or concerns I had were addressed promptly and thoroughly by both the real estate agent and the WeLocate team, putting my mind at ease during what could have been a stressful time.

Despite a few hiccups along the way, such as unexpected paperwork delays and minor logistical issues, the WeLocate team handled everything with grace and efficiency. They were incredibly thoughtful and collaborative, working together with me to resolve any challenges that arose.

One of the standout aspects of working with WeLocate was their personalized approach. They took the time to truly understand my preferences and requirements, ensuring that they presented me with options that aligned perfectly with what I was looking for. This attention to detail resulted in me finding the ideal apartment in a much shorter timeframe than I had anticipated.

Furthermore, WeLocate seamlessly coordinated with the notary and other professionals involved in the transaction, streamlining the process and ensuring everything proceeded efficiently.

To add to the excitement, my apartment even garnered attention from the Volkskrant Dutch newspaper, with an article featuring its unique characteristics. This unexpected highlight added an extra layer of satisfaction to my purchase, and I'm grateful to WeLocate for helping me find such a remarkable property.

During the negotiation and closing phases of the transaction, the professionalism and expertise of WeLocate were evident. They advocated on my behalf and ensured that I secured the best possible deal.

Overall, my experience with WeLocate exceeded my expectations in every way. If you're in the market for a property in Amsterdam and want a stress-free, efficient, and personalized experience, I highly recommend partnering with WeLocate. They are true professionals who genuinely care about their clients' satisfaction.

Thank you, WeLocate, for helping me find my dream apartment in Amsterdam!

Ok, so basically I was looking for flat with 2k budget in Amsterdam and surroundings, no pets, no children and perm working contract - perfect situation.

It took them 1 week to "process documents" to start searching. They practically send you properties you could find yourself in pararius and funda and slowly apply to them. For a week they managed to get me 1 viewing and were always asking to pump the budget by 300-500 euro. I went to this viewing on Saturday, commuting 1+ hours. No one was there. I called welocate, but they do not work on Saturday. I called agency that was renting out property. They told me that they sent email yesterday that viewing was rescheduled to next Saturday. I was never notified of that by Welocate.

I decided to stop using their services and get a refund for this blunder. They were conducting "internal check" for a week and said it "was beyond their control that renting out agency did notify them about changes for viewing too late". It is not their problem, so no refund for me.

For comparison for the same budget and locations I got 8 viewing within 1 week just looking at funda + pararius and calling myself.

You could find much better use for 300 euro when moving.

My advice: avoid this company, they can't even do their job. Just go to funda and pararius, check every 30 minutes, call properties for viewings. Works like a charm and yields much better results. Relocating from abroad? Then ask a friend/find a guy for 100 euro to go to viewing instead of you with video call. The process is pretty straightforward.

It is a total experience, I like that the company is able to connects it's clients with other companies making the experience complete and less stressful as buying a home takes a lot to achieve.

Incredibly effective and well organized team, everything went butter smooth, I would highly recommend their services to anyone in need! We bought our new home in the Netherlands in just 2 months start-to-finish. I only had to deal with the mortgage, everything else was taken care of by Welocate, like real-estate agent, translator, appraisal, notary, utilities. Brilliant service, well worth it!

What a pleasant experience. WeLocate really showed patience and a lot of insightfulness with us and helped us secure our first home in Amsterdam. A big thank you to Wesley for his advice and professionalism. Highly recommend!

I decided to contact Welocate as I have been trying to find an apartment for a few months to no avail. Given that my situation is rather difficult as I am a student and am looking to share an apartment with a friend and using a guarantor, it was understandble that Welocate would not want to help me with my process. However, what disapointed me was the fact that when I was told that I could be helped, I sent in my documents and waited for an update for two weeks. When I called Welocate, I was simply told that my situation is difficult to improve. The problem here is that I was left in the dark and did not receive any emails telling me that I could not be served. I had to personally call Welocate and eventually receive answers for my questions. Because of this, I am one month behind on looking for an apartment for myself in an already hectic market. I could have continued looking for the last month but I was promised services by Welocate and did not receive any, not even an email telling me that I will not be receiving services.

Great experience! Everything is organized very well. You don't have to think about anything. They will do everything for you. I recommend this organization!

I was fully supported in all the steps of the process. Also, very good coordination of the sister companies and all other related services involved in the process. I’m extremely satisfied and I would recommend WeLocate to everyone interested in buying a house in the Netherlands.

Great customer service. Helpful and professional people. Very effective operations since everything was arranged within a couple of days of our offer being accepted by the seller and we were worry-free all along. Also, transparent on the costs and no hidden surprises.

They helped me with everything and made the process flow without any issues. I always knew what to expect and what to do next.They even found me a spanish interpreter.

They are really helpful and good at follow up.

Goede persoonlijke adequate service en begeleiding.

Geweldige ervaring gehad bij het bemiddelen van de verhuur. Het hele proces ging vlot, duidelijk en vertrouwd. Ook de nazorg van het proces ging zoals afgesproken. Een zeer aangename samenwerking en ook de huurders sluiten aan bij wat ik zocht.

Questionable business model

From the get go, their business model is extremely questionable: they don’t assign one agent to you, but they shuffle agents that speak to you and search properties, so you never know who is responsible for what and who is feeding you information.

I wrote a very clear email with my preferences in terms of location, budget and overall expectations. I got assigned an agent who had no idea what my criteria’s were, so he was randomly searching for properties that I have never asked for, in locations where I specifically said I wasn’t interested in searching. When I asked him if he saw my email from weeks ago about my criteria he just said “ what email”, and mind you I mentioned this email already 3 times to him because he kept sending me properties that were completely unrelated to my search criteria. After that I never heard from him again, and another agent started communicating with me, but she still said that my agent was the previous agent, not her.

This second agent did not do a better job than the first one. In one month of working with them I got 0 viewings. So I got really annoyed and took matters into my own hands and started applying for places on my own. Within one week I got 5 viewings, and within 2 weeks I found my own property. I told them I started getting viewings and they asked me once if I wanted their help for “ the bidding” even if I wasn’t buying but renting out. After declining their offer they independently
decided that they no longer should work for me, so they stopped sending me the little properties they were sending, asked no questions about whether I got a place or not, they just vanished.

The agency gives false promises and blames their lack of skill on a “bad market”, has clearly a poor network of contacts as they got me no viewings at all, and only sent me properties that I could see myself on pararius. When I worked with other agencies in the past, they were offering properties that were not so easily accessible on pararius, and most importantly got me viewings, even when back then I had a dog and was a student, a much harder profile to search for than what it is now. I really wouldn’t recommend this agency, there is much better out there, there are more reviews complaining about the poor communication, if your agent doesn’t understand what you want, what is he good for?

I've noticed many positive reviews here, but honestly, my experience has been quite negative.

Here's the full story:

- Welocate assigned an outsourced agent.
- I clearly communicated my preferences, budget, and limitations to the agent.
- The agent made a one-page report of the property, using only public information, absolutely no valuable insights.
- Without consulting or informing me, the agent submitted an offer well above my budget.

This is incredible!
I'm so glad that I didn't win the bid, otherwise I would need to find extra 15k to cover it, and I would never want to pay that property for that price.

Welocate just aggregator with outsourced solutions, which are available everywhere.
The agents are paid well below the market rate, so they don't invest much effort into your deal.
They simply submit the highest bid for properties and say yes to whatever you are interested, just to get the job done ASAP.

The entire business model of Welocate seems questionable to me. I'm unclear on how they manage quality control or provide value to people who are already in NL.

#ps.
After exchange with Welocate staff, they actively followed up the incident and waived the fee for terminating the contract.

This firm was terrible in many ways. As a preface: we didn't get the house. From the start, communication was extremely slow throughout the WEEKS (viewing 29-11-'23, final call 16-1-'24) that we were in contact with them. After many e-mails and phone calls (of OUR initiative) finally WeLocate confirmed they would send the draft contract the day after. Following this was radio silence, and after we called them they explained that they must have 'forgotten' the landlord telling them the rent would be 300 euro's more PER MONTH since we're with 3 people even though this knowledge was clear from the first viewing weeks earlier and also through the screening process this fact seems especially hard to miss. It was particularly impactful as some of us were already looking for new tenants and making deals according to rent payments. Then after much deliberation on our part we accepted the worse offer. Not unsurprisingly they didn't respond to our email for a week or so and after a few calls that we were supposed to be called back for (they never do) they finally then admitted to having rented it to other people already. Worst firm we've interacted with so far and it's very telling in this housing market in the Netherlands - fully trying to profit off of the desperation of home-searchers.