Welocate BV Omdömen 278

We recently bought our first home in the Netherlands, and working with Welocate was one of the best decisions we made. From the very first appointment, the team was incredibly professional, knowledgeable, and patient—especially important for us as expats navigating the Dutch housing and mortgage process for the first time.

They provided excellent guidance on everything from selecting a notary and arranging house inspections to financial advice and translation support. Their all-in-one service really made the difference.

What also stood out was how approachable they were—you can easily reach them via phone, WhatsApp, email, or whatever works best for you. Always friendly, responsive, and clear.

Highly recommended for anyone looking to buy a home in the Netherlands with peace of mind.

I had a great experience working with WeLocate while searching for a flat in Amsterdam. The whole process was smooth, professional, and stress-free. I especially want to thank Anja, Tobia, and Naz. They were responsive, patient, and genuinely committed to helping me find a place that suited my needs. Highly recommend them to anyone looking for housing in Amsterdam.

I highly recommend Welocate BV services. Moving to a new apartment is never easy, all the more so when relocating to a new country. Welocate makes it really easy!!! Tobia has been attentive, professional, friendly, supportive, knowledgable and he has accompanied me through every step of the way. I really can’t imagine doing it without Welocate.
Thank you so much for everything!

I've used Welocate twice and have been very satisfied with their services! I would recommend them – they respond quickly, are transparent, and very helpful!

I had the pleasure of working with Welocate to find my new home, and I couldn’t be more satisfied with the experience. My main point of contact was Mrs. Ayca, who was always available, extremely professional, and genuinely involved. She often offered help before I even had to ask, which made a huge difference during the stressful house-hunting process.

I hadn’t heard of Welocate before, but they truly exceeded my expectations. I purchased one of their service packages and was pleasantly surprised to find that it included far more support and complimentary services than I anticipated. Through them, I was connected with a reliable purchasing agent, and I received multiple property listings daily via WhatsApp and email. This allowed me to view new listings immediately as they hit the market.

Thanks to their guidance, I found my home in just 1.5 months — something I never thought possible in today’s tight housing market. Even after the purchase, they continued to support me by helping set up all my utilities in the new home.

All in all, I am extremely happy with their service and highly recommend Welocate to anyone looking to buy a home. It’s incredibly reassuring to have everything taken care of by one company — it saves time, energy, and a lot of stress. Truly a fantastic experience!

As expats, the mortgage process was very confusing for us at first, so we decided to work with Welocate. They were very helpful, as they explained the whole process and how they work, and during the process they are very attentive, they arranged almost everything and made sure we were ok.
The only downside was the state agent (makelaar), not sure what the critearia are for assigning them, but the first one treated us coldly and impersonally, Welocate kindly assigned us another one, who was fine, but he wasn't an expert in the area we were looking for (we realized later), which led us to close a deal that wasn't the most beneficial for us (the seller benefited more than we did). In addition, he was not very clear in his communication, and it was too late to request another change because there was a fee for doing so.
Overall, Welocate's service was good, but if I had to go through the same thing again, I would look for a makelaar on my own who was recommended or who was familiar with the area I am interested in.

It was a WOW experience for me having Welocate service.I being a expat not having good hold on Dutch language and housing legal aspacts it would have been difficult to find and finalise a house without welocate service. I thank Mr.Aart humble man and his right guidance was helpful during the whole process .Right Guidance is what I expected and Aart was spot on .In less than a month we could find the house and proceed with it .kudos to welocate 😃😃👏👏

Ayca who was our first contact shared an extensive explanation on the benefits of working with Welocate. She was extremely responsive and supportive.

We had a very professional service. They listened to our request and responded promptly. We highly recommend their services. All of our communication with them was excellent. We are very happy customers.

Very helpful along the whole process! Highly recommended.

Big Thanks to Welocate – Amazing Relocation Support!

A big thank you to the Welocate team for making my move into a new home so smooth and stress-free.

Right from the start, they were incredibly supportive—sending me daily listings of new houses to check out, which helped me stay on top of what was available on the market.

One thing I really appreciated was how clear and straightforward the home buyers plan was. Everything was included from the beginning, with no surprise fees or unexpected costs. That made a huge difference.

Welocate didn’t just help with finding a home—they guided me through every step of the process: from handling the money transfer, to setting up viewings, organizing utilities, arranging the notary, and just being there whenever I needed anything. Their quick responses and attention to detail were amazing.

I truly recommend Welocate if you're planning a move. Their professionalism and quality of service were top-notch, and they made what could have been a stressful process feel easy and well-managed.

Thanks again!

Elena

Difficult, no communication (unless it’s to try to remove a review)

Broker 0/5
Appraiser 4/5
Inspector 1/5
Notary 5/5
Welocate 0/5

The broker (real estate agent) we worked with was a major letdown. Unresponsive, lacking initiative, and often misleading, they failed to meet even basic expectations. It felt like Welocate had gathered some of the least professional individuals in the field. Unfortunately, the company provided no support or guidance throughout the process.

The home inspector was also disappointing. Although inspections are important, ours offered little value and seemed unqualified for the task.

On a positive note, the appraisal process was simple and efficient, and the notary was friendly, patient, and easy to work with.

Despite these few highlights, Welocate's lack of communication and their failure to address our concerns were constant sources of frustration.

Very quick response time and a wide array of services. Needed to buy an apartment and were able to arrange a lot of useful meetings to make the process smoother.

For anyone who saw this post and also has bad experience with Welocate, please report your experience to ACM (the Netherlands Authority for consumers and markets) (phone number: 088 070 70 70).

The more cases they receive, the more attention they will give to investigate this company.

Now back to my terrible experience with Welocate.
Don't get mislead by their brochure, even though on which it says their package covers the deed of transfer and deed of mortgage, in the end it will only cover part of the cost for deed of transfer and deed of mortgage. In another words, you pay Welocate's package, and PLUS you also pay additional fees to the notary for tasks related to deed of transfer and deed of mortgage. Conclusion: misleading advertisement on their website and brochure.

And even with all the tasks included with the package, we were charged for €3250 while their package price is €3095, so we were €155. Now we are going through legal procedure.

On more thing, "checking purchasing agreement" is included in their package. What happened is a real estate agent emailed us that he has read the purchase agreement and it was standard one. We had three more email correspondences with Q&A. And we were charged for €913.01. Most expensive emails ever!

Again, if you saw this post and have similar experience, report your experience to the Netherlands authority for consumers and markets (phone number: 088 070 70 70).

We had a fantastic experience with Welocate! They provided us with an excellent makelaar who guided us through the purchase contract, arranged a professional technical inspector, and connected us with a reliable notary. Throughout the entire process, their communication was clear, timely, and supportive. Everything was handled smoothly and professionally, which made buying a home much less stressful. We are very happy with their service and would highly recommend Welocate to anyone navigating the Dutch housing market!

My partner and I decided to work with We Locate to help us navigate the ins-and-outs of buying an apartment in The Netherlands. My partner works full-time and I wasn't in The Hague and we wanted a service that would take the stress out of the process for us and this is exactly what we got. We Locate provide an all-in-one service, covering all the bases, which made the process of buying an apartment much easier for us. We also found them to be prompt and responsive and they intervened successfully to resolve a specific problem that arose for us. For us, We Locate provided a great service and represented excellent value for money.

Very poor service and lack of transparency.
We hired Welocate with the hopes that having an agency would act as intermediary and help us coordinate the purchasing process.
The experience was quite the opposite. Yes, they arrange certain things for you but nothing that independent real estate agents cannot do. In the case of Welocate I had to constantly remind them of the package we had purchased, every time I called they were rude and patronizing.
We had a couple of unexpected extra bills: one because true construction report made didn’t consider the renovations we wanted to make (even though we had discussed with everyone involved that we wanted to renovate) and later a final extra bill for some things I really couldn’t explain (when I asked Welocate to explain it, they said it was unforeseeable and used a bunch of acronyms to “explain”)… I could go on, but I certainly do not recommend this company to anyone.
The real estate agent they connected to us was a great guy who helped us through the process. My only constructive feedback would be that in the final inspection we could have taken more time to check everything and negotiate with the selling realtor for things that were extra dirty/not working and the previous owners should have answered for.

Welocate was really helpful in the process of buying a house, with different plans and services according to our needs.

Very useful indeed, especially for expats like me.

Everything went well. We got very good professional advice and we sold our house at at great price.