Ordered product on 22nd march received email 31st march stating that “ Order #xxxxx was canceled at your request and your payment has not yet been refunded.” I made no such request. Tried contacting t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered Maca Root Vitamin Liquid Drops, they arrived well packaged, but both products had leaked all over packaging indicating that there are issues with the seals and therefore not safe for human con... Se mer
I’ve ordered twice from this company. Both times they’ve cancelled the order as the products are out of stock. However, they are still showing as in stock and can be ordereed.
Recomordered tome by a friend who had amazing results using the Marine Cholesterol. Ordered online, saved money by ordering two and recieved 35% off my firdt order and free postage. They would h... Se mer
Företagsinformation
Skrivet av företaget
The Wellness Factory was founded in 2020 by SVC Labs - the creators of some of the best supplement brands in the UK and worldwide, including Core, Farmassis+, Balance, and Core Nutrition.
Kontaktuppgifter
Unit 1, Gatwick Distribution Centre, Whittle Way, RH10 9RW, Crawley, Storbritannien
- 01293 265550
- hello@wellness-factory.co.uk
- wellness-factory.co.uk
3,2
Medel
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service
Had an issue, promptly solved in an excellent manner. Would recommend without hesitation. Also products are very good
18 november 2021
Great product and perfect customer service
Love all the products I got and customer service is 10/10. I ordered something on pre order not knowing it would take the whole order a month to get here but after speaking to someone on the online chat I change that item for something else and got my order quicker. They made it easy for me. Also when asking for help with the creamer as I wanted to know if I can use it in smoothie rather than hot drinks someone got back to me quickly with an answer. Will definitely order from here again.
17 november 2021
Great product at a great price.
10 november 2021
I love the products as I have both the…
I love the products as I have both the cooling and deep heat hemp creams, excellent service
7 november 2021
I would be purchasing it again it…
I will be purchasing it again it worked out for me!!!
25 oktober 2021
Excellent choice and quality
Bought from the Wellness Factory a couple of times. Excellent choice, price and very quick delivery.
12 oktober 2021
Great service very reliable Thankyou
27 september 2021
Brilliant
I have ordered on a couple of occasions the chlorophyll drops. It’s a brilliant product with brilliant benefits for the skin. The product is tasteless when added to water which is a bonus.
My only gripe is paying for postage and packaging on products that are already pricy.
13 augusti 2021
Excellent product and service
Excellent product and service! Definitely will continue doing business.
8 juli 2021
Delivery was quick and product arrived…
Delivery was quick and product arrived intact! I am yet to use all the product so I cannot comment on the result.
7 juli 2021
Svar från Wellness Factory
Hi There, I'm really sorry to hear that you haven't had a response from us. Please contact us at your earliest convince. So we can sort this out for you.
Email: hello@wellness-factory.co.uk
Phone: 01293 265550
Speedy delivery x
4 juni 2021
I will buy again!
I received my order quickly. I am very impressed with the quality of their products, I will definitely buy again.
2 juni 2021
Complaint sorted
Not happy with original delivery time, however Andy sorted out the problem
26 april 2021
Svar från Wellness Factory
Hi There, I'm sorry to hear your order has been delayed. We are currently working on a solution to make sure delays aren't happening. We'd love the opportunity to help put this right for you. Please contact us at your earliest convenience.
Email: hello@wellness-factory.co.uk
Phone: 01293 265550
great range of products
The Wellness Factory is a really good site and I found it easy to find what I wanted from the good range on offer. Very competitive prices and good delivery. I will definitely use them again.
7 april 2021
Omdöme utan inbjudan
Amazing product ranges
Amazing product ranges. Customer service is super friendly can't recommend it enough!!
7 april 2021
Omdöme utan inbjudan
This is a great site
This is a great site. I've been looking for liquid vitamins and hadn't found many options, but these guys have a great selection so glad I found them. I had a query on one product too and they got back right away.
7 april 2021
Omdöme utan inbjudan
Quick, easy, and sell all my fave brands
They sell loads of my favourite brands which makes it so easy to shop for multiple brands and only have to pay for 1 shipment! Website was easy to use, delivery was super quick, and I got 25% off my order so can't complain!
7 april 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.