DO NOT PURCHASE FROM THIS COMPANY. I FINALLY RECEIVED MY DRESS BUT IT DIDNT FIT. I HAVE REQUESTED A RETURN FORM 4 TIMES BUT THEY ARE IGNORING MY REQUESTS. I HAVE NOW REPORTED THEM TO THE FRAUD DEPA... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Poor quality clothing. Arrived after due date. There is no customer services rather delayed emails that make returns nearly impossible and punitive. Do not buy from this company. I have still not been... Se mer
I ordered 3 dresses to try on for my wedding none of them suitable. I would advise not to order from Wedtrend. Delivery costs are high, returns process impossible. I would advise ordering a dress from... Se mer
The photo of the dress had some sort of filter blocking the appearance of heavy gold thread in the fabric that would have indicated it was a heavy rayon/type fabric. The fabric felt exactly like the p... Se mer
1,7
Mycket dÄlig
125 omdömen
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
I ordered a dress from this website 3âŠ
I ordered a dress from this website 3 weeks ago for a wedding out of the country. As soon as I tried it on, it was 3 sizes too big! Please do not trust the size chart! It seems that they do a generic one and not one specific to each dress style. I took my measurements and the dress was still extremely large. I emailed them immediately for a return shipping label. It turns out they try to push you and give you the runaround for you to end up keeping the dress or giving up in the return process. It is so difficult to reach them, all via email, and always a different customer service representative. Horrible website!!!
29 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Don't expect they accept returns
I purchased a prom dress for my daughter after confirming that they would accept a return if the dress didn't fit (she's extra small so it's challenging to find the right size for her). We got the dress, it was too big, so I contacted customer service again (same way I confirmed they do returns before making my purchase). They took a while to respond, but eventually confirmed that they would accept the return, I just had to confirm I wanted to pay for the shipping on my own to be eligible for a full refund. Otherwise, I could keep the dress for a 10% refund. I do not need a dress and am fine paying the shipping, so I confirmed I'd take the full refund understanding that I'd be responsible for shipping costs. They stopped responding overall after that. I've attempted to reconnect with them multiple times without success.
11 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
DO NOT BUY FROM THIS COMPANY
If I could give them less than one star I would. Do not order from Wedtrend. Their customer service is horrible. I received a dress and requested a return a couple of days later.
I have been trying to return it for 3 weeks now. I still have not received return instructions.
2 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Scam scam scam
I ordered a dress with faster shipping. The dress was suppose to be mailed out in 48 hours. One week later app still showed dress being processed. Upon communication of me trying to cancel since they didnât even follow through with what they stated, and wasn't going to refund my money! I filed a PayPal claim right away and all the evidence on how they failed on their part. I would encourage ALL TO FILE PAYPAL CLAIM OR CC DISPUTE and get your money back. SCAM SCAM SCAM
You canât tell itâs a Chinese company but it is and it will takes really long time to get dress, if you get it even⊠RUN THE OTHER WAY SHOULD BE SHUT DOWN..
17 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Do not buy anything from this sketchy company
I shouldâve known when we ordered two dresses in February, and didnât receive them until April, it was not going to be an easy return process. We ordered for prom in March and didnât receive the dresses until after the event. We knew we were going to return the dresses since we no longer needed them, so I contacted Wedtrends immediately. Multiple forms filled out, emails sent, and no response from customer service for days. I still donât know where to send the dresses back. Of course they told me Iâm responsible for paying for the return shipping. Iâm not confident I will receive a refund. Do not buy anything from this sketchy company.
8 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
DONâT USE WEDTREND
DONâT USE WEDTREND.
This is a fast fashion company based in China. I ordered three gowns from them and none of them fit so I tried to return it. I sent an email to the company and have had to send multiple follow up emails to demand they respond to me.
Their return policy says 14 days from delivery, and I believe they are taking 2-4 days to respond to me to try to run out the clock.
Do. Not. Use. Them.
16 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Read the fine print
Read the fine print! They have an additional "processing" time before they will ever send your order out. Even ordering in time dress still was too late. The return policy is anything but easy. They wanted to pay me 10% to not return. Dress was okay quality but not worth the stress of customer service.
12 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
if i could give it zero i would (SCAM)
if i could give it zero i would. my dress didnât come. they didnât respond to my email, USPS canât track it. DO. NOT BUY. ITS A SCAM
13 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
No refund- won't even give me address to return
I ordered 3 prom dresses for my daughter to try and they did not work.
I have been trying to return them and they refuse to give the return address. I filled out the refund request the day we received the items and understand I need to pay to send them back per the terms. They keep saying they will refund me 20% and I can keep them. I don't want to, I want a refund. I ordered with LuLus and thought it would be like that...but this has been so frustrating.
12 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
They are a complete scam and I can'tâŠ
They are a complete scam and I can't even get my money back. Don't do it.
8 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Watch out for this seller you willâŠ
Watch out for this seller you will surely lose your time and your money. My order (March 18) never arrived. I never received any tracking number or carrierâs name. The order is marked as delivered I didn't receive anything. The customer service didn't respond to my message. I'm furious I lost my $537.
18 mars 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
THIS IS A SCAM
THIS IS A SCAM! I spent 550$ on dresses that never arrived. I emailed them and used their website but have ZERO communication from anyone. Now I have to dispute the charge with my bank
17 mars 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Complete scam
Complete scam. The top of their returns policy portion states that you can return anything within 14 days of receiving your order, but at the bottom in fine print they state that nothing is refundable. Even if your dress is off the rack/not made for custom order, they won't honor refunds.
1 april 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
My daughter ordered her prom
My daughter ordered her prom
Dress and we have yet to receive.
4 mars 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Can I give this company a ZERO???
Can I give this company a ZERO???? DO NOT ORDER FROM WEBTREND. I ordered a dress. The information regarding when the item would arrive was so vague I started to think I had been scammed. When the dress arrived- it was not as described or shown on their website. I contacted WEBTREND to inquire about how I can return the item. After being in a chat for approximately an hour, of sending photos of the dress I received and providing the reason I was requesting a return- they stopped responding and did not provide me with information regarding how I can return the item. The ONLY reviews I could find for this
Company are negative. Donât waste your time with them.
UPDATE- THEY NEVER REFUNDED THE MONEY THAT THEY SAID THEY WOULD! SERIOUSLY DO NOT ORDER FROM THIS SHADY COMPANY.
22 mars 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Refused eligible returns
Their return policy says to notify the company within 14 days if you want to return an item. I email them on day 7 asking for a return, followed up a few days later, and got an immediate response telling me I received the item on 3/11 and asked for the return on 3/18, thus I failed to fall within the 7 day window and wouldnât get to return the item. This email also sent me a link to their official return policy.
2 glaring issues here: First, the return policy that they linked me to says 14 days. Nowhere does it say 7 days anywhere. Second, even if it were 7 days, by their own account I fell within that window. I donât know if they just arenât reading their own policy (or words for that matter) but this is absurd.
24 mars 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
Ordered a month ago
Ordered a month ago. They took my money and never sent the dress. I canât get ahold of anyone in customer support. DO NOT ORDER
9 februari 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY - They are a scam. Never ship your order.
It's hard because the website looks so legit with all the different colors, photos, and reviews, but it is not.
4 februari 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
WEDTREND is a SCAM
I wish I had found this site before ordering. WEDTREND is a scam. They take your order, never ship your item, and then dispute you with their phony return policy that you canât cancel your order after 14 days; yet itâs over a month since I placed my order and theyâve yet to even provide a date for when it might ship.
24 februari 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
This is not a legit company
This is not a legit company. Do not get scammed. The reviews listed on their site are very much fake and it's impossible to find reviews on anything from their site. There are no true reviews on their clothes or company anywhere. Check the comments on their social media to see what people really experienced who have been scammed by them. It's impossible to get in touch with them and I found out their actual business name is Zapaka and also Anmaya trading LLC. Their returns policy is super complicated, it takes forever for them to even update you about the delivery of your order. I didn't even recieve an update, I had to track them down through paypal and attempt to get my money back to get somewhat of an update. You will end up never receiving your order if you buy anything through this company. They are actually based in China and not in the US/UK as they previously had listed on their site before I ordered. They have since removed the info portion of their site. Don't get scammed. I'm making a review because there were no other real solid reviews I could find before buying from them.
24 januari 2024
Omdöme utan inbjudan
Svar frÄn Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product qualityïŒCustomer serviceïŒLogistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
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Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.