Hidden terms, broken promises and poor customer service. We used drivesimple and would not recommend them. Please check the terms very carefully and search for alternative subscription companies.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So far DriveSimple have been fantastic, I was at my wits end with trying to organise some vans for my small business, however Ben Sharples has gone above and beyond to source what I need. He assessed... Se mer
Absolutely great experience from start to finish. Very clear pricing and very clear terms and conditions. Sales were very clear and not pushy at all. I have had a courier company for over 8 years and... Se mer
Couldn’t recommend high enough Ben and the team.Van was delivered very quickly and as promised - absolutely brand new .Very efficient and clear communication through the whole process . I’ll definit... Se mer
Företagsinformation
Skrivet av företaget
Vehicles for businesses, made simple.
Kontaktuppgifter
Kemp House, EC1V 2NX, London, Storbritannien
- 0208 123 9773
- team@wedrivesimple.com
- wedrivesimple.com
4,1
Bra
46 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick turn around and simple…
Very quick turn around and simple process. Very helpful staff.
6 november 2024
Said no deposit but now requested £1000…
Said no deposit but now requested £1000 deposit plus Comprehensive
24 juli 2024
Svar från DriveSimple
Hi Stephen,
I am sorry to hear that you are not happy with our service. After your application we ran credit checks on you, with your permission, and sadly they did not allow us to proceed with the no deposit option. To try to help you and give you an option to have a van with us without paying a deposit upfront, we put together a solution to finance a £1000 deposit contribution over 12 months with a 3rd party lender (at no cost to yourself). Unfortunately, you also failed in that 3rd party Application process and we were unable to offer you a van.
We always try to provide proactive solutions to help people get the vans they need rather than saying ‘computer says no’ but in your case we exhausted all options.
I am not sure if you would have preferred that we simply said no initially rather than trying something that could have helped you out.
Insurance is never included in our product offering (but soon we will have options to do this) so the “comprehensive was always going to be on you.
Frankly, I am not sure we deserve the 1 Star rating here given that we went above and beyond to try to help you out.
Been using for the last 3 years
Been using for the last 3 years, amazing people, happy to recommend!
22 mars 2024
Great service and prices.
5 februari 2024
Meeting Michael was really nice
Meeting Michael was really nice. He was very transparent about everything. Cars were priced well. Much cheaper than all places I've been to.
18 januari 2024
Omdöme utan inbjudan
DriveSimple have been fantastic
So far DriveSimple have been fantastic, I was at my wits end with trying to organise some vans for my small business, however Ben Sharples has gone above and beyond to source what I need. He assessed our business on an individual basis and was happy to answer any questions I had. I am grateful to DriveSimple for their quick service and looking forward to receiving the vans in the coming days.
14 februari 2023
Omdöme utan inbjudan
Ben Sharples was very assisting
Ben Sharples was very assisting, inviting and a great asset.
I will be returning with further custom
2 februari 2023
Helpful and easy
Ordered and delivered within a week. Great service from start to finish. Will be using again for next van
6 december 2022
Omdöme utan inbjudan
So easy and great vans at competitive…
So easy and great vans at competitive pricing.
16 september 2022
Omdöme utan inbjudan
Very efficient!
Very efficient, on time, great customer service we definitely recommend!
20 september 2022
Omdöme utan inbjudan
Absolutely excellent service from Ben…
Absolutely excellent service from Ben and the team from start to finish. Would recommend!!
8 september 2022
Highly recommended !!!
Couldn’t recommend high enough Ben and the team.Van was delivered very quickly and as promised - absolutely brand new .Very efficient and clear communication through the whole
process .
I’ll definitely keep using their services for a long time
14 juli 2022
Omdöme utan inbjudan
Perfect Customer Service and Fast Delivery
Today the van was delivered to me, just a day after my application was approved. That's so quick and efficient. I definitely recommend DriveSimple to everyone who is thinking about hiring a van. They have a great and high quality customer service.
1 juli 2022
Omdöme utan inbjudan
Thanks Ben for your great customer…
Thanks Ben for your great customer service. Couldn't be more pleased with my new Van and the process in getting it all finalised, the team was outstanding. what a great company!
20 maj 2022
Omdöme utan inbjudan
Svar från DriveSimple
Thanks for the great review Neil and glad you like your new van subscription.
Thanks very much to Ben
Thanks very much to Ben. He's a sales advisor. He explain everything clearly and concisely in a friendly manner. I look forward to doing business with this van hire company.
Ben Hughes painter and decorator.
22 mars 2022
Omdöme utan inbjudan
What a great company
What a great company! Excellent customer service, easy to order a vehicle online, clearly laid out and easy to understand costs which comes to one simple monthly payment, saving me time and stress. Keep up the good work DriveSimple.
15 oktober 2020
Omdöme utan inbjudan
I would highly recommend DriveSimple
I would highly recommend DriveSimple. The simple process to order a vehicle online and easy to understand pricing (I had been looking for a simple monthly all inclusive price structure for a while and repeatedly frustrated by other companies over complicating it all) made it vey straightforward. And of course the team were delightful and very helpful. Overall all a good experience.
15 oktober 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.