I ordered 8oz Kraft Ripple Brown Cups on the 19th May 2026 at about 11am. I accepted the delivery on th 20th May 2026 at 10:45 am. DPD was the carrier and all is fantastic. What more can i say about... Se mer
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Regardless of “Wecansouceit” replies to our numerous updated reviews & direct emails We’ve had no delivery as promised & now are fighting to get our money back albeit they say the items have been... Se mer
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Amazing company. Ordered something via Amazon that came destroyed by water due to courier company. I messaged them on the Friday stating the problem and first thing Monday morning a refund was issu... Se mer
I just bought cellophane bags, the negative reviews nearly made me miss out. Well my experience shopping from this business is exceptional. My goods were delivered on time, and the items are perfect.... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
We Can Source It Ltd are importers, manufacturers and distributors of disposable catering supplies, janitorial products, packaging and giftware. Through our extensive network of factories throughout Asia, India, Eastern Europe and the UK, we can source almost anything our clients require. Our unique ability to source, procure, transport and distribute products anywhere in the world within required timeframes makes us a preferred choice to blue chip companies and individuals alike. Our high quality products, exceptional customer service, huge stock holdings, outstanding value and same-day despatch on all orders before 2pm Monday to Friday make us the ecommerce seller's supplier of choice throughout UK and Europe. We are proud of our rapid delivery times by Tracked Couriers to ensure you receive your items exactly when you need them! In the last 6 months: 99.97% of orders despatched on time. <0.02% of orders returned. 99.9% Ebay Feedback Score. 97% Amazon Feedback Score. Ebay 'Top Rated' Platinum Seller. We measure our performance with the above statistics as well as through our TrustPilot ratings and use the feedback to constantly improve - so thank you all for taking part.
Kontaktuppgifter
Unit 47 Mashbury Hall, Boyton Hall Farm, Roxwell, Chelmsford, Essex , CM1 4LN, Chelmsford, Storbritannien
- +441245 248555
- info@wecansourceitltd.com
- wecansourceit.co.uk
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Update
Update
No surprises goods still not arrived albeit promised we are now battling to get our money back
7 augusti 2021
Omdöme utan inbjudan
Svar från We Can Source It
Please elaborate on your issue as its the first we've heard of it? We are unable to look into your order over Trustpilot and your username on here. Im sure if its an issue with a courier we can get it rectified but we haven't been given a chance! Perhaps try contacting us first before leaving a negative review on here!?
Update....we have tried searching for your order but you do not exist on our order system so i think you may have mistaken us for another company. If we are incorrect by all means reach out to us so we can resolve. Having researched your details online it seems you are the same person who likes to publicly shame us on here by the username 'Mambo Taunton'. Its a good try but we know the truth! ;-)
Great customer service
Ordered Diablo goblets and glasses. Unfortunately there was a breakage on one and another with a chip and air bubbles in another.
Nick from customer services was prompt in resolution our disappointment we received excellent communication and a generous replacement.
Definitely will use again and love the Diablo range.
Thankyou Nick
29 juli 2021
Omdöme utan inbjudan
This is by far the best company out…
This is by far the best company out there for consumables. Quick and reliable delivery. Order with them once or twice a week. Very good for last minute saves as well.
20 juli 2021
Omdöme utan inbjudan
Be aware
Be aware! Do not ever time use this company! I'm very happy with their products and have been trying to return them. They kept telling me that they'd send someobe to collect, waited for 3 days but never came. They wasted my 3 days as I had to keep moving boxes and wait for them to arrive to collect them. When the finally did collect them, I was only refunded half the money even though I have a proof of sending all the products back. When I tried contacting several occasions, I came across a girl called Sarah in the customer service who is very rude and the manager is never available. I've never experienced such bad customer services since I've started my business.
20 maj 2021
Omdöme utan inbjudan
Svar från We Can Source It
Dear Nepali Man.
Thank you for following through with your threats to 'publicly slander our company on all social media platforms'! It now allows me the opportunity to let people know the other side of the story to explain why we have taken the decision we have. You decided to return your order to us as you for some reason did not think they were suitable for your needs. We asked you to return them but you found it difficult to do so it seems. After finally receiving the products back they were in a terrible condition. They were either not in the original boxes, the boxes had been clearly water damaged and thus contaminated the food boxes inside. Over 60% of the food boxes were not in any kind of outer cartons at all and just sent back inside an unsealed plastic carrier bag and all the contents inside were thus damaged and unsellable. We have sent you all of the photographs from this. Our Terms and Conditions on our website alongside the Returns Policy state that we will gladly accept returns as long was they are returned to us in a brand new / unopened and sellable condition (Which these were not). Goods are the responsibility of the customer returning them to ensure they are delivered carefully and in the condition in which they were sent to you in. We felt as a gesture of goodwill and the fact that only half of the boxes returned were in a satisfactory condition we could only refund you half the money. The rest had to be destroyed/disposed of as they had clearly been contaminated. We were also missing a significant amount of the goods. In the current climate of Covid and the pandemic, hygiene is of paramount importance. With these goods being used as food packaging I am absolutely appalled that you think it is acceptable and appropriate to even think you could return products in that state and then expect a full refund. There is absolutely no way our company will be baring the losses incurred by your negligence thus the reasons we will not be refunding your money in full.
Thank you for giving me the opportunity to put our side of the story and shed some truth to the matter!
Non responsive customer service
Ordered 5kg of kiln dried wood wool which when arrived was wet to the core.
This defeats the purpose of having the wool kiln dried and meant that I had 5kg of wool to dry before using for packaging.
Raised the issue by email to customer service with no reply. Then raised through Facebook messenger and was told to email a different email as the email on the invoice was not being monitored.
Still no reply.
Poor follow up on for customer service for products not as described so cannot recommend.
4 april 2021
Omdöme utan inbjudan
I cannot recommend this seller and would not use them again. Still no refund.
Like many sellers, fine when everything goes well. It is what they do when it does not go right. You are just going to have to hope this seller does not get your order wrong. They will make you pay to return it. Then promise they will refund your postage and the item. I am left a month later still no refunds. There are a huge number of sellers who are easier to deal with. This is just my experience. I have given one star because I would not recommend them, or use them again. What more can I say.
WECANSOURCEIT REPLIED BELOW
They were fully aware they shipped the wrong item. Fine, everyone makes mistakes. But I had to pay the return postage, and they still didn't refund either my purchase amount, or my return postage for their mistake. This is an honest and actual experience from a verifiable transaction with this online seller. They took the order and they shipped the wrong item, and they failed to put it right despite contacting them. I am not suggesting they never get it right, or that they are in any way rude etc. They just failed to help me, despite all efforts on my part! I was left out of pocket. This is why I left 1 star and a poor review.
13 februari 2021
Omdöme utan inbjudan
Svar från We Can Source It
Hi Steve. Thanks for finding the time to publicly slander a small business like ours on the internet. I’m sure we would have put it right if we were given the opportunity. From what to can see we haven’t heard anything about it. Feel free to call us, email is, fb, message us, chat via our website. There are number of options to contact us but it seems you haven’t made as much effort as you have to act all keyboard warrior and mutter on trustpilot about a load of nonsense. We would of course put something right of it was caused by us (which reading your comments probably wasn’t). Sounds like a disgruntled customer who’s ordered the wrong thing and doesn’t want to pay the return postage to me. Stay safe Stevo! ;-)
This is indeed a novelty shop
This is indeed a novelty shop. I purchased in good faith. Very misleading as items are stating a case. A small box under has listing of units. The way it is written, and the amount, charged would lead you to believe that you are being sold a case, not a single item. I was sold an item that was not what I had ordered. The most obvious thing about this is that the item sent is not even on the website for sale. I purchased hand sanitiser. I received a cheap hand soap that is not sold on the website.
If they cannot source it, they send something else.
Very bad. Please avoid this company. I am now disputing with my bank.
14 april 2020
Omdöme utan inbjudan
Ordered some disposable gloves
Ordered some disposable gloves - delivered within two days and pleased to see they were manfactured in the UK.
26 mars 2020
Omdöme utan inbjudan
Excellent customer service
Excellent customer service, fast delivery and a great range of products altogether a very pleasent buying experience
I would throughly recommend this company
11 mars 2020
Omdöme utan inbjudan
We just bought some items from this…
We just bought some items from this company with a delivery to Italy for an Italian company, We asking to get the invoice during the order process, the company made a not valid invoice with wrong information, we asked to get it again with the correct info, but the answer was not. ( Please consider that we previously send all the information included the Vat Number to the company)
The request was just to add the Vat Number. as without it the invoice do not respect the European fiscal Regulation.
Happy about Brexi
Very bad service and bad post buying assistance.
We do not suggest this company, especially for European Country
19 augusti 2019
Omdöme utan inbjudan
Svar från We Can Source It
Thanks for your glowing review. We automatically send our invoices after you order which are fully compliant and include all tax/vat information. What you were asking was for us to change and adapt your invoice to say something different which we will not and cannot do. We are confident that our invoicing complied with all the complaint legislation and complies with relevant tax obligations.
WeCanSourceIt - they sure can and super customer services
Initial delivery was incorrect (pint glasses instead of half pint) but when I phoned them, they were extremely helpful, sent returns label immediately and promised to deliver correct item next day - all OK now and we had glasses in time for international kite festival in Holland - highly commended!
12 augusti 2019
Omdöme utan inbjudan
Good service
12 augusti 2019
Omdöme utan inbjudan
speedy prompt delivery
11 augusti 2019
Omdöme utan inbjudan
Will not order from them again
The delivery of both items I ordered took really long.
When I ordered it said coming from the USA but came from China.
I order a Large pair of thigh sweat bands but don't fit considering I am a UK size 10. Have not used the second product yet but from what I have seen it is not what I expected.
11 augusti 2019
Omdöme utan inbjudan
Svar från We Can Source It
Hello. Sorry to hear of your experience but I think you may have reviewed the wrong company. We don’t sell thigh sweat bands and don’t ship items from China to USA. We sell catering supplies and bags! Are you able to remove this review and review our products and service instead of someone else’s?
order came incomplete but corrected quickly
order came incomplete but had quick response when messaged and was very quickly corrected.
9 augusti 2019
Omdöme utan inbjudan
Quick delivery exactly what I was…
Quick delivery exactly what I was looking for
9 augusti 2019
Omdöme utan inbjudan
Very efficient & good value for money
Very efficient & good value for money
Will definitely use this company again 👍😀
9 augusti 2019
Omdöme utan inbjudan
Great service
9 augusti 2019
Omdöme utan inbjudan
Outstanding customer service
Outstanding customer service. Thank you 😊
9 augusti 2019
Omdöme utan inbjudan
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