Sam was super helpful and able to accommodate us even without an appointment. The process was easy, and straightforward and we got to sell our car for a fair price.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptional service. Sam, who works at the Eden Prairie office was very patient and answered all my questions. I spent 1 hour there and felt she knew what she was doing. I was not rushed into selling... Se mer
Företaget har svarat
Wonderful experience with Branch Mgr Adin Ailloni! Friendly, fast & fair. Intro, test drive, inspection, offer & check in hand in less than an hour. Professional & knowledgable in all things cars. Re... Se mer
Aidin was professional, fair and personable. After checking with other options, I'm glad I decided to go to we buy any car. I'm especially thankful that I can rest assured that my car title was trans... Se mer
Företagsinformation
Om We Buy Any Car® USA - Eden Prairie, MN
Skrivet av företaget
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Skrivet av företaget
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Kontaktuppgifter
7132 Shady Oak Rd, 55344, Eden Prairie, MN, USA
- (952) 686-6633
4,8
Utmärkt
347 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
low stress experience!
very straight forward experience! Check on the spot. Feel good about value for ease of experience. Sam was great to work with!
10 april 2026
Svar från We Buy Any Car® USA - Eden Prairie, MN
Hi Matt,
Low stress and straightforward — that's what selling a car should be. Good to hear Sam made it happen.
Jeremy, on behalf of webuyanycar.com
The process was simple
The process was simple - test drive, inspection, valuation, paperwork. Sam was friendly and professional throughout. The valuation I received was higher than two similar companies.
7 april 2026
It was relatively easy to sell my car
It was relatively easy to sell my car. Sam was awesome! The process went very smooth and I was out of there in an hour.
7 april 2026
Sam was great
Sam was great. She was very knowledgeable and thorough. She explained things very clear. She is a very kind person. I highly recommend her.
3 april 2026
The reason not 5 stars was having to…
The reason not 5 stars was having to negotiate but that was ok and then process was fairly quick. Sam was easy to talk to.
8 mars 2026
We Buy Any Car:
We Buy Any Car:
Thank You for Completing a Valuation
Your Mercury Milan is valued at $1,415.* Simply schedule an appointment at one of our 125 local branches. We'll check over your car and handle all the paperwork. In about an hour you can get paid by check, ACH / wire transfer, or receive instant payment to your bank via Zelle - fast, safe, fair!
Can't come to us? We may be able to bring our mobile buying service to you. Schedule a home visit online, or call (484) 519-2538 from 8 AM to 8 PM Monday to Friday and 8 AM to 7 PM on Saturday.
Book Now
That is what is was offered after answering all their questions regarding my vehicle. When I delivered the car for my appointment, they offered me $100.
I had a very disappointing experience with this company. I received a high online quote for my car, but when I brought it in, the actual offer was drastically lower — nowhere near what was advertised. It felt misleading and like a waste of my time.
They also offered to cover an Uber ride home, but only up to $25. My ride would have cost more than that, and I would have had to pay the difference out of pocket. This was never clearly explained upfront.
Overall, the experience felt deceptive and unprofessional. I will not be doing business with them again. I would strongly encourage others to carefully review all terms and be prepared for the in-person offer to be very different from the online quote. I contacted another company, received an offer and that is what we settled on . There are companies out there you can trust...just not this one.
17 februari 2026
Omdöme utan inbjudan
Svar från We Buy Any Car® USA - Eden Prairie, MN
---Update---
Hi Ursalla,
Thank you for taking the time to speak with Jeff and our leadership team. We're thrilled we could connect 1-on-1 with you to address your concerns.
Jeff reported a positive and productive conversation. If there is anything else we can do, please don't hesitate to reach out to Jeff directly or email us at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
----------------
Hi Ursalla,
Thank you for choosing webuyanycar.com and for sharing your feedback following your visit to our Eden Prairie, MN location. We're sorry to hear that your experience didn't meet your expectations, and we appreciate the opportunity to address your concerns directly.
We want to assure you that our business is built on transparency, integrity, and fairness. With over 100,000 five-star customer reviews across Google and Trustpilot, we have earned the strongest customer service reputation of any car dealer in the United States, and we take any allegation of deceptive practices very seriously because it does not reflect how we do business.
Regarding the difference between the online estimate and the final offer: during the online valuation process, you indicated that the vehicle had issues and were prompted to complete our damage assessment to provide more detail. That step was not completed despite a warning from our website, which meant the online estimate could only reflect the limited information provided. As a result, the valuation was generated as though the Mercury Milan had no physical or mechanical issues to disclose.
During our professional, in-person appraisal, our team identified the following condition issues:
• Front bumper cracked
• Rear bumper cracked
• Driver side front fender rust
• Passenger side front door rust
• Driver side rear quarter panel rust
• Undercarriage rocker panels rusted on both sides
• Passenger side front fender chipped
• Structural damage detected
Our OBD-II diagnostic scan also revealed two active fault codes:
• U0253 — Lost Communication With Accessory Protocol Interface Module (Airbag System)
• P1000 — On-Board Diagnostic Systems Readiness Test Not Complete
Our diagnostic tool also detected that the vehicle's trouble codes had been recently cleared just 37 miles before your appointment. P1000 is a code that appears when the vehicle's onboard diagnostic system has not completed its self-test cycle following a code reset, which is consistent with this finding.
We also want to clarify that our firm offer was several hundred dollars, not $100 as stated in your review. At that price, the transaction would have been at or near break-even for us, reflecting our commitment to making a fair market offer even on vehicles with extensive reconditioning needs. You chose not to proceed with the sale, and we respect that decision entirely.
Regarding the Uber credit: we offer up to $25 toward a ride home as a courtesy to customers who complete a sale. We're sorry if this was not communicated clearly ahead of your appointment, and we will review this with our Eden Prairie team to ensure expectations are set properly going forward.
We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation, and our team should have explained the nature of these problems before you had the opportunity to accept or reject our offer.
We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Eden Prairie, MN is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com. If you'd like to share anything further, please don't hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
This took a little over 2 hours to…
This took a little over 2 hours to complete. The time it took was a little longer than expected.
I do feel as though I got a fair price for the vehicle.
17 januari 2026
Sam and Aiden are easy and great to…
Sam and Aiden are easy and great to work with. Price wasn’t too far off what others were offering and they got me paid day of. Helped me out for sure. Thank you!
27 december 2025
Would sell a car here again!
Made it so quick and easy! Also very friendly and great with communicating prior to meeting as well!
11 december 2025
Sam was very knowledgeable and…
Sam was very knowledgeable and courteous. She made the experience pleasurable.
8 december 2025
excellent customer service
28 november 2025
I had a really good customer experience…
I had a really good customer experience with the woman who helped me sell my car, but I was let down by the amount of money that I got for the car and felt a little taken advantage of on that end.
21 november 2025
Svar från We Buy Any Car® USA - Eden Prairie, MN
----Update----
Hi FO,
Our leadership team has tried reaching out to you over the past few weeks without success. We've left voicemails and sent a couple emails but have not been able to reach you. Unfortunately, we have exhausted all options at our disposal.
We remain committed to addressing your concerns and kindly ask that you return our missed calls or email our customer experience team at customerfeedback@webuyanycarusa.com. We hope to hear from you soon.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-----------------
Hi FO,
Thank you for taking the time to share your feedback. I'm glad to hear that you had a positive customer experience with the representative who assisted you in selling your car. However, I'm sorry to learn that you felt let down by the amount of money offered for your vehicle and felt taken advantage of. This is never our intention and is not the feedback we typically get from our valued customers.
We take your feedback very seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in Eden Prairie is investigating and will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
Our goal is always to provide a fair and transparent valuation based on the actual condition of the vehicle at the time of inspection.
We are currently reviewing all of the appraisal notes and photographs to ensure that our appraisal was conducted to the highest industry standards and to verify that the price paid was fair, in line with market conditions for the year, make, model, mileage, and overall condition of the car.
We invite all our customers to join us during the appraisal process so they can see what we see and understand how we arrived at our offer. If this did not happen, or you had any remaining concerns, we apologize and will make it right.
If you have any further concerns or questions, please do not hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.
We value your business and hope to have the opportunity to make things right.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Knowledgeable and patient help from the team!
Knowledgeable and patient help from Sam (Samantha), Shawn, David or John?, and Manager Quentin. I had an old lien release that was paid off years ago, and was able to have that addressed at closing. The document signing went smoothly. Thank you all for a quality experience! Sincerely, Tony.
9 november 2025
Understanding and helpful branch manager.
We were in an extraordinarily traumatic situation, selling the vehicle our son used until he died. The branch manager, Sam, showed much compassion and spent two hours in assessing and advocating our position through the corporate process to get the deal done.
8 november 2025
Easy process & enjoyed working with…
Easy process & enjoyed working with Sam. Great customer service & friendly. I felt like all my questions were answered well. I understood the process start to finish.
It didn’t take very long, and the office location was welcoming. Happy with my experience! Would recommend to friends/family
24 oktober 2025
Professional and easy
Sam was exceptionally kind and gracious. She had a lot of issues with their systems being slow or locking up, she handled it all very professionally and was very apologetic for the time it took to make the transaction happen.
1 november 2025
Detta är Trustpilot
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