Avoid. Was misled alongside others on their gift certificate resolution also. Ethical business it is not. This reflects poorly on the company which it has partnered with as well, Veo.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted to find a UK Manufactured more environmentally friendly way of doing laundry and to stop using as much plastic as possible so tried small eco powder from Wearth....smells great, washing looks... Se mer
Företaget har svarat
Gorgeous bag - I use it every day and it’s lovely. Earthy, sustainable jute but very light in colour with an attached interior heavy cotton drawstring bag for purses or anything else. Very happy with... Se mer
I ordered a natural cream deodorant mini tin from Blushberry Botanicals, it arrived quickly and in minimal but lovely packaging. I've tried a few natural deodorants but this is my new favourite an... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Wearth is an online marketplace partnering with eco-friendly and ethical UK brands, making it easy for you to shop consciously.
Kontaktuppgifter
Keswick Road 50, KT23 4BH, Great Bookham, Storbritannien
- wearthlondon.com
3,6
Medel
372 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Seemingly nice but deeply obstructive…
Seemingly nice but deeply obstructive customer service.
28 maj 2022
Omdöme utan inbjudan
Svar från Wearth London
Hi there, we are sorry to hear that you feel this way. If you could kindly provide your order number, we can investigate this further. We look forward to hearing from you soon. Kind regards, Ginny, Customer Service Manager.
Bamboo soap racks
I ordered 2 bamboo soap racks which were very reasonably priced, arrived when indicated and were exactly as described - great!
19 maj 2022
Omdöme utan inbjudan
Eco Clothes Wash For Travelling
First time ordering from Wearth London and won’t be the last. They have so many items to help me along on my Less Waste journey. I bought Eco Clothes Wash For Travelling which I took on a recent trip to Marrakesh and they were great, just filled the sink and hand washed and they worked great, will definitely order more for another trip .
19 maj 2022
Omdöme utan inbjudan
I love my hankies!
What a super company! Easy to use website, prompt and well-packaged delivery; love my hankies, they are made from a good, robust fabric but are incredibly soft and gentle on the nose. So pleased to have these as a great alternative to tissues.
19 maj 2022
Omdöme utan inbjudan
Products always as described
Products always as described. Posted promptly.
19 maj 2022
Omdöme utan inbjudan
Love the products which I bought from…
Love the products which I bought from Wearth London. Will be buying from this company again.
19 maj 2022
Omdöme utan inbjudan
Do not buy anything you may need to…
Do not buy anything you may need to return to this company! Appalling customer service. I purchased a pair of Vegan trainers by Rationl through them. I tried one shoe on and it did not fit. Returning them was a very long winded and expensive process- with some strange questions (postage was £13 altogether on top of the £70 for the shoes). After several emails on my part they came back with an email to say the company had sent an image of damage to the shoe- showing they had been worn. It was a small mark under the laces- and must have been there on delivery to me and which I didn’t notice- having only tried one shoe on. I have yet to hear any further - this was over a week ago. They use their status as a marketplace to avoid any responsibility it seems. I am now going to contact Trading Standards to find how to proceed.
18 maj 2022
Omdöme utan inbjudan
Svar från Wearth London
Hi Alexander, thank you for your feedback.
The brand requested that we sent the image of the mark on the trainers to you for comment, which they would then review. As you have informed us that the trainers arrived that way, the brand will need to investigate this further with the warehouse. They will then review whether a refund can be made.
I have explained to them what you have informed us and I will be in touch by email as soon as I've heard back from them. I have also sent you an email.
Thank you for your patience and understanding.
Kind regards
Ginny
Customer Service Manager
No problems!
Products turned up when they should and were as they should be, what more can I say? Would use again, obviously
16 maj 2022
Omdöme utan inbjudan
Excellent products and customer service
Excellent products and their customer service was fantastic, they really went out of their way to be helpful. I would wholeheartedly recommend buying through Wearth London :-)
15 maj 2022
Omdöme utan inbjudan
Highly recommend
Affordable environmentally friendly products, good delivery and great customer service!
14 maj 2022
Omdöme utan inbjudan
Disapointing experience
Disapointing experience. Product I ordered was out of stock but it took several days after placing the order and paying before I was informed. I was then presented with the option to replace with a like for like product or request a refund. I chose to replace with a 'similar bottle' and was told initially this would be fine then several days later (at this point nearly three weeks from the original order date) that this was not possible either. Ultimately requested a refund, but for a company that claims to make choosing sustainably 'easy', this proved to be a waste of time and I ultimately bought elsewhere.
12 maj 2022
Omdöme utan inbjudan
Svar från Wearth London
Hi Emily.
Thank you for your feedback. We are very sorry to have disappointed you and for the confusion.
The issue was that the brand were not prepared to offer the alternative in stock item at the same price, as it was slightly more expensive, despite the original item being out of stock. I see that you informed Farryn that you didn't want to pay the extra cost and you opted for a refund instead, which we issued.
The brand One Green Bottle did inform us late in the day on 28th April that the item was out of stock and then it was the bank holiday, so I'm sorry that we didn't notify you of this until 4th May. We aim to respond to emails within 2-3 working days.
I have emailed you regarding this and I have also provided a token of apology.
Kind regards,
Ginny
Still awaiting delivery
Still awaiting delivery. Surprised as I ordered this on Wednesday.
3 maj 2022
Omdöme utan inbjudan
Svar från Wearth London
Hi Claire, thank you for your feedback and for placing your order 116507 with Wearth. We are sorry to hear that you haven't received your parcel as yet. We see that you placed your order on Wed 27th April and it states 3-5 working days on the product listing. Therefore we would expect your order to arrive with you by today (5th May) really as that is the 5th working day with the bank holiday in between. I've had a look at the Hermes / Evri tracking and it's showing that they have the item but haven't delivered it as yet. I've contacted the brand Plasfree to ask for an update and I will send you an email update when I've heard back from them. We are very sorry for the delay to your order. Kind regards, Ginny.
Happy with my product
Happy with my product. It took a long time to arrive but Wearth dealt with the problem effectively.
23 april 2022
Omdöme utan inbjudan
Vegan lip gloss
Bought as a gift for someone at work who has recently gone vegan fro. Veggie as a thank u lovely gift hope she likes it as much as the vegan brownies fro. U
12 april 2022
Omdöme utan inbjudan
I love Wearth products
I love Wearth products, I recently got a sleep balm which is amazing. Quick delivery and eco-friendly, conscious products - what's not to love!
11 april 2022
Omdöme utan inbjudan
Great products & High quality.
9 april 2022
Omdöme utan inbjudan
Great quality products!
Great company with really great products, highly recommend and would shop there again :-)
8 april 2022
Omdöme utan inbjudan
Prompt arrival and lovely quality phone…
Prompt arrival and lovely quality phone cover with no plastic
8 april 2022
Omdöme utan inbjudan
I like their goods as they are eco…
I like their goods as they are eco friendly.
8 april 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.