Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Knowing that a situation (fall, etc.) may happen quickly the Wearsafe tag provides me peace of mind as I run or walk outdoors. We also like that the Wearsafe tag is a great way to stay connected... Se mer

Betygsatt 5 av 5 stjärnor

Great device!! Love how secure I feel when I am wearing it knowing that I can reach an emergency contact with a push of a button. I do suggest stocking up on batteries because they tend to wear out o... Se mer

Betygsatt 5 av 5 stjärnor

We bought Wearsafe for our daughter who is just finishing her freshman year in college. Thankfully the occasion to use it has not presented itself, but the peace of mind just knowing wearsafe is there... Se mer

Betygsatt 5 av 5 stjärnor

I am a former police officer, and I now run a martial arts school for a living. Recently, we did a self-defense seminar for the Hartford Marathon Foundation, and I was introduced to the Wearsafe prod... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Datortillbehörsaffär

Informationen kommer från olika externa källor

Only the Wearsafe Tag gives your friends and family all the information and tools they need to get you the right help, right away. At the first sign of trouble, pressing the Wearsafe Tag keeps you a step ahead of the situation. It uses the power of your phone to alert friends and family, send them audio from the scene and starts a live chat room where they can coordinate a response or call 911. All while keeping your phone - your lifeline- out of sight.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

296 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Quick question?

I was wondering if there was any way to connect with other Wearsafe users in your gps location? Would be great to connect/alert other trail runners in my area so that they could help if I was in distress or be alerted to a potential situation. Thanks for your reply.

23 februari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Thanks for the great suggestion! We don't have a way to alert people that aren't in your network currently but will definitely consider your idea for a future version. Thanks again for sharing your feedback with us.

Betygsatt 1 av 5 stjärnor

Test Support for Service

Called twice today seeking help with testing the service but got nowhere! The same woman (Michelle) who had no clue ... and kept saying she only responds to billing and shipping... no customer support! However, the number listed to call for Customer Support (877-444-0002) led to her, even when I pressed Tech assistance. When I asked to speak to a supervisor, there was no one available. Terrible!
SO different from the OUTSTANDING service I got to download the app and set up my contact list.
So disappointed!

22 februari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Hi Lydia - We are so sorry you had a bad experience when you spoke with our shipping provider and that you didn't get the help you needed. Our phone support hours are M-Th 9a-5p and Fri 9a-4p Eastern time, via callback. If you contact us at support@wearsafe.com with your preferred phone number and time, we'd be happy to call you tomorrow to assist you with any questions you have about getting Wearsafe set up.

Betygsatt 5 av 5 stjärnor

Quick response

My clip broke. Not only did they replace it, but gave me another option new to me!

20 februari 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I do not recommend the Wearsafe device.

I purchased 2 Wearsafe devices for my college age daughters. Unfortunately , they simply did not work out. They controllers are very sensitive. Even after trying to correct the setting they continued to go off if bumped or tapped. The result left me getting numerous alert messages for no reason. In addition, they are poorly constructed and fell apart numerous times resulting in us pushing them back together. I sent them back and asked for the account to be cancelled after 2 months. On a good note they where responsive to giving me instructions as how to return the items and cancel the monthly service fee.

17 februari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Hi! I'm so sorry to hear the activator setting changes didn't take care of your accidental alert problems. We haven't had other reports of Tags breaking like you described, and we would have been happy to work with you to replace them under our warranty service. If you'd like to get a free replacement Tag, please contact us at support@wearsafe.com.

Betygsatt 5 av 5 stjärnor

Real Estate Safety

I carry this when I show homes and feel 100% safer than when I carried mace, or other safety devices. Thank you!

9 februari 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I keep setting it off the button bumps into things in my pocket and triggers it

It's been a priblem

3 februari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Hi! Did you know that there are multiple settings for your Wearsafe Tag? You can change your settings to avoid false alerts. Go to More > Activator Settings. You can choose single press, press and hold, or triple press. And you can change your settings at any time. From what you describe, triple press might be the best option for you. Please contact us at support@wearsafe.com if you need additional assistance.

Betygsatt 5 av 5 stjärnor

Reliability

Customer Service was highly reliable and timely in getting the device in time for an event!
Highly recommend product and staff. Ty.

31 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service!

Fortunately, we haven't had to use it yet, but the ordering process and customer service response has been amazing. It looks like a great product - just hope we never have to use it. It should be made available to all college students at orientation!

28 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great product from a great company

This product gives my wife and I incredible peace of mind. On top of that, it's production quality is high and the iOS and Android apps are implemented well and easy to use. I had a question of the support staff and was contacted quickly and satisfactorily. Finally, the price point for the Wearsafe device is a great bargain for the peace of mind.

17 januari 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Long time to receive

It took a long time ti receive because it was lost in shipping and had to be resent ,so didnt arrive forchristmas as hoped,
but it final arrived.itwas a present somy daughter would have to be the one to review it since she is the one using it.

17 januari 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Wearsafe

I really like the idea of Wearsafe, but I found it difficult to use at the same time as my blue tooth headphones.

17 januari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Hi! During an alert and while Wearsafe Rewind is active, we use the default mic your phone is connected to. Smartphones usually turn off audio playback while the mic is active, just like during a phone call or video recording. If you're planning to use audio playback, disable Wearsafe Rewind from the More screen.
If you'd like to troubleshoot this, please email us at support@wearsafe.com

Betygsatt 5 av 5 stjärnor

Customer service

Excellent customer service with quick response time, even throughout the holidays. I just requested a new clip attachment for my tag (pretty minor request) and they prioritized it so I could back to running with an ease of mind. So glad I got my lifetime membership and am confident that my support for them during their Kickstarter campaign was worth the investment in this solid company. Thanks guys!

15 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Device arrived quickly, but issues with set up. Company VERY helpful!

The device arrived quickly and in good condition. It was also easy to setup the monthly plan. I ordered the device and set up my account at the same time. I struggled to link the device with my current subscription. I contacted customer service a few days ago and they were very responsive and helpful. This is our second device. The first one works great and is used often. The second was a Christmas present for a family member.

2 januari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Thank you for letting us know about the issue with your second Tag Adrienne. We definitely want to work with you to sort it out. Unfortunately we can't find a record of you contacting support - our apologies! We'll send you an email directly so we can help you resolve the problem.

Betygsatt 4 av 5 stjärnor

Great device, but very sensitive

I think Wearsafe is a great idea. However, in the 2 days or so that I have had it, it has been activated 3 times, just by being in my coat pocket. This, of course, makes my contacts wonder if it's just an accident, or if something is seriously wrong. I didn't feel it vibrate, so I wasn't able to shut it off. I didn't know I activated it till my husband called checking on me. So, for now, it wont be worn until I can figure out a better place to wear it. I don't know if other users have had this issue???

2 januari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

We’re thrilled that you are a new member of the Wearsafe community, but agree that only intended alerts should be sent. To ensure this doesn’t happen again, we suggest setting your Tag to activate with more than 1 press.

To change this setting, go to the “more” section on your Wearsafe App, then tap “activator settings” and choose from 3 options:

- press the activator 1 time
- press 3 or more times
- press and hold the activator

We hope this resolves your issue and you continue to use Wearsafe every day to feel more secure. If you have any more questions, please feel free to contact us at support@wearsafe.com.

Betygsatt 3 av 5 stjärnor

Still not sure....

I like the concept. But....I don't really understand it. I know I didn't know that when I lost it at a sold out college football game, that I would have to pay $30 to replace it (no, it isn't a lot, but for a mama of a college boy, on disability...it is) I have watched videos, read, and reread everything, but still don't really know how it works. I have it, my son is attached, I have accidentally set it off, and it has randomly gone off, when my purse (with fob clipped on side) was sitting on my dresser, across the room, and he checked in because I had activated...? I also got his girlfriend one. She's 21, works 2 full time jobs, and had a creep following her. She leaves hers in her car (which will kill the battery, and to me, defeats the whole reason of having it) because she doesn't understand it either! So....I don't know if I'm going to continue my membership. I'm still undecided. I just wish there was more info, or easily followed instructions...? I don't know. I LOVED giving it to her as a gift! I felt as though I was giving her (and my son and myself) a sense of security, and though I don't have an extra $10 a month, it is worth it to me! I had considered starting to do it as a graduation gift ($5 a month is easier for me) for their first year of college...but, if college kids can't figure out how to use them, it would be a waste. So, not giving up, just hoping to figure it out and easily be able to explain it as a gift.

2 januari 2017
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

Thanks for the comments Lezlie. We are sorry that you are having difficulty getting Wearsafe set up. We would love to help you! Please contact us at support@wearsafe.com and we can set up a time to work with you and your family to make sure you are up and running correctly.

Also, to prevent accidental alerts, you can change your Tag settings by tapping More from the Home screen. Then select Activator Settings. We have 3 options for button-presses. Single press, triple press or press and hold, whichever works best for you.

Betygsatt 4 av 5 stjärnor

Arrived promptly; works well as I a …

Arrived promptly; works well as I accidentally pressed it one day. Immediately heard from my network.

31 december 2016
Omdöme utan inbjudan
Logotyp för Wearsafe

Svar från Wearsafe

We're thrilled that you're having a good experience with Wearsafe! To reduce the chances of sending unintended alerts, we suggest setting your Tag to activate with more than 1 press.

To change this setting, go to the “more” section on your Wearsafe App, then tap “activator settings” and choose from 3 options:

- press the activator 1 time
- press 3 or more times
- press and hold the activator

If you have any other questions, please feel free to contact us at support@wearsafe.com.

Betygsatt 5 av 5 stjärnor

I like wearing this little clip on …

I like wearing this little clip on monitor. I'm on Disability for a big list of things. My friends talked me into getting this one,you can't beat the Price. If you have any kind of Medical Disability you Need This Wearsafe Emergency Clip-on Tag. This little Tag streams your GPS location only when pressed. Then you'!! Get a Vibration that lets you know that Help Is On It's Way'

30 december 2016
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer