I'd give them no stars if possible, absolute con merchants, had to take to ombudsman, but still out of pocket, as apparently as I didnt die my claim isnt valid, taken months to sort what was a simple... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In the throws of returning home to Thailand and the New Thai Pass requires certain documents, one of which is travel insurance. Planet Earth's (Ken Lewis) after issuing the policy then sent me... Se mer
Företaget har svarat
Planet Earth Travel Insurance as a company appear OK, but try making a claim against their underwriters, you can forget it. The small print is impossible to negotiate. Tried making a claim for missed... Se mer
Företaget har svarat
Woeful experience. Delayed luggage cover refused payout. Seemed a perfectly valid claim - but diddled in the small print. Loads of admin undertaken gathering documents, 6 weeks wait for a service r... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Travel Insurance services for residents of the United Kingdom - Policies for people aged 85yrs or younger.
Kontaktuppgifter
Sovereign House, SK7 1AW, Stockport, Storbritannien
- 01614390333
- info@planetearthinsurance.co.uk
- wearetravelinsurance.co.uk
1,7
Mycket dålig
123 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Helpful sales people
Helpful sales people - nice to be able to talk to a real person
9 augusti 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Sheila
It's great to hear you're happy with your experience. Happy travels!
Rhian Evans Customer Service Team
Travel insurance
Have dealt with Blue planet for a number of years they provide an excellent service friendly people and good rates
Audrey
9 augusti 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Audrey
Many thanks for your review, it's great you're pleased with our services
Rhian Evans - Customer Service Team
Good honest straight forward advising…
Good honest straight forward advising on all the options
8 augusti 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Mr Choat
Many thanks for your review, were happy you're pleased with our services!
Rhian Evans - Customer Service Team
Excellent
Have used Planet Earth several times . No fuss, no nonsense , straightforward competitive quote, excellent cover.
6 augusti 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Sharon
Many thanks for your lovely review. We really appreciate you choosing us to insure you for your next trip, we hope you have a great time!
Rhian Evans - Customer Service Team
A very helpfully company and very good…
A very helpfully company and very good price for a 1 year policy and helpfully staff.
1 augusti 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Roy,
Thank you for your kind review. I am pleased we could be of service to you.
Rhian Evans - Customer Service Team
Very helpful much easier than online
31 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Jane
Thank you for your review, we always aim to make the quotation process as quick and as simple as possible, it's always best to speak to someone over the phone to make sure you're fully covered
Rhian Evans - Customer Service Team
We have used this company for 8 years…
We have used this company for 8 years and recommended it to many friends. Always helpful and personal.
31 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Mr Whyte
Many thanks for your review, we really appreciate your loyalty to us. I'm really glad you're so happy with our services!
Rhian Evans - Customer Service Team
Fantastic service …
Fantastic service with really helpful advice along the way, goes above and beyond. Many thanks again!
27 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Richard
Many thanks for your lovely review, we're really pleased you're happy with our services!
Rhian Evans - Customer Service Team
Excellent service and nearly half the…
Excellent service and nearly half the price of the cheapest comparison quote off a well known animal website
27 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Sharron
Thank you so much for the review,
I'm pleased you're so happy with your annual policy, it was lovely speaking with you this morning. Enjoy your forthcoming holiday's!
Rhian Evans - Customer Service Team
Brilliant communication
Excellent communication by letter re renewal of policy and free phone call to very clear and helpful advisor Kev
26 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Heather
Thanks for your kind words, we're really pleased you're happy with the overall experience!
Rhian Evans - Customer Service Team
Planet Earth Travel Insurance
I have used Planet Earth for some years now and always found them to be very helpful, friendly and thorough.
I spoke to Ken, over the phone yesterday, to renew my cover and had no problems, even though there was a change in health circumstances that needed updating. A price amendment was necessary and the reasons were explained in detail.
Recommended.
26 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Michael
It's lovely to hear you're so pleased with your experience. We always try to ensure the process of purchasing the insurance is as easy and informative as possible. We look forward to speaking with you next time!
Rhian Evans - Customer Service Team
Ken the customer services rep helped me…
Ken the customer services rep helped me with clarification on the policy I believed suited me whilst pointing out the plus and minus of each option.
He made navigating through the insurance process extremely easy for a non industry novice.
Based on my dealings I found him friendly helpful and professional and would have no issues recommending the company based on the phone call with Ken.
24 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Terence
It's great to hear you're so pleased with your experience. Our sales team always try to be helpful and informative, we know travel insurance can be quite complicated sometimes. We hope you enjoy your forthcoming trip!
Rhian Evans - Customer Service
Great service
Great service, would highly recommend! Easy quotation process and great prices.
22 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Ben
It's really great to hear you're pleased with your experience with us, we look forward to speaking with you next time!
Rhian Evans - Customer Service Team
Very friendly staff
Very friendly staff , very helpful , I use them every single year and they have never let me down .. will continue to use and recommend to others . Amy
21 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Amy,
Thank you very much for your lovely review. We always try our best to provide an outstanding service to all our customers!
Rhian Evans - Customer Service Team
Professional, helpful and always reasonably priced travel insurance
I’ve used Planet earth for the last few years for my annual travel insurance, never had any problems, always keen to help and answer any queries I have. Would definitely recommend! 5*
20 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi
Many thanks for your kind words, we appreciate your custom and we are pleased you're so happy with our services
Rhian Evans - Customer Service Team
Very happy with the product and the…
Very happy with the product and the service!
20 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Andy
Great to hear you're so pleased!
Rhian Evans - Customer Service Team
Great value and really good customer…
Great value and really good customer service. Highly recommend!
19 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Katie
It's always nice to hear that you're pleased with our services. We hope to insure you next time!
Rhian Evans - Customer Service Team
No machines and great customer service!
I would highly recommend this company. The member of staff I spoke to was very knowledgable.
19 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Ross
Many thanks for your kind review, our staff members have over 40 years experience working within travel insurance so we're glad to hear they know their stuff!
Rhian Evans - Customer Service Team
Quick & simple!
Really helpful staff, quick and easy. Good price, will be using again in future.
19 juli 2018
Omdöme utan inbjudan
Svar från Planet Earth Travel Insurance
Hi Amie
We're really happy to hear you're pleased with your experience. We look forward to speaking with you next time!
Rhian Evans - Customer Service Team
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