I've been really impressed with Wealthify, both for my own savings account and my children's JISAs. Using their webchat service today, Penny helped me with my query extremely quickly and professional... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I've been really impressed with Wealthify, both for my own savings account and my children's JISAs. Using their webchat service today, Penny helped me with my query extremely quickly and professional... Se mer
Företaget har svarat
I opened Junior Stocks and Share ISA for my children and so far, they have been doing well. I choose a conservative investment portfolio of a risk value 3/5. My older one just turned 18 and loves the... Se mer
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After a few weeks of frustrating calls not resolving my problem I struck gold with Penelope. Although all previous contacts had been friendly and helpful Penelope was the first one to take it upon her... Se mer
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I have to agree with a previous reviewer, it’s nice to talk to a human. I dealt recently with someone called Josh who explained how something worked and explained it in plain English. Thanks again J... Se mer
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Skrivet av företaget
Tec Marina, CF64 1SA, Penarth, Storbritannien
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to communicate with customer service.
Issue was solved very efficiently.

Svar från Wealthify
Always confirm they’ve received monthly payments. Keep me informed of any changes and why. So easy to invest - they do everything, with great advice and very knowledgeable.

Svar från Wealthify
My experience with this company was excellent with the GIA Investment Plan. The growth is excellent and withdrawal is simple after notifications.

Svar från Wealthify
Quite new to Wealthify, but a very good experience so far. Including the trouble-free transferring in of another SIPP and several messages to the support team that received clear, timely replies.

Svar från Wealthify

Svar från Wealthify
Really friendly and helpful customer service

Svar från Wealthify
I set up accounts yesterday for both my sons, and it was incredibly straightforward to do. I really like the dashboard and that it shows both my son's ISAs so I can track easily without having to log in twice.
I had to call customer service today because I had made an error with the direct debit (my fault) and I managed to speak to a human in less than 5 minutes, who didn't hesitate to help. Josh, I hope you are reading this, you were fantastically helpful thank you!

Svar från Wealthify
I first raised a query with the automated service, which quickly realised I needed a bit more support. I was contacted promptly by Sean, who asked a few questions and recognised my needs.
Sean then immediately took steps to resolve the problem and get me back on track.
This was very reassuring and gave me confidence to keep investing with wealthify.

Svar från Wealthify
I originally opened a wealthify account due to an MSE promotion.
I have also had a small pension with them.
Both experiences have been poor, mainly due to poor communication and a total lack of customer care.
I am no longer actively saving with them even though they will not completely close my pension account.
This was a solicited review and I'm sure they will give there normal insincere response.
EDiT: So wealthify have given a response saying they are investigating and contacting me via my account. Well there is nothing to investigate, my complaint was about there poor communication, and low and behold no contact, surprise, surprise!

Svar från Wealthify
Been with Wealthify since 2019 and the customer service is brilliant. Results for me have been great too.

Svar från Wealthify
Wealthify have so far invested my money for a very good return, so for me I'm very happy.

Svar från Wealthify
Very easy app to use and I can my investments anytime I want. I am very happy with wealthify.

Svar från Wealthify
Guess what? The online chat just works. And you chat with a human! I know! No tedious going round in circles with some half-baked AI chatbot (like Vanguard), only to give up frustrated. Questions get answered quickly and efficiently.
And there's more... flip to WhatsApp...and they actually follow up and message back.
Remember those days of real customer service ? Looks like Wealthify do too!

Svar från Wealthify
I can feel confident that my investment is in good hands.
I am continually updated with any changes and find the app easy to use.

Svar från Wealthify
Just opened an isa account & used live chat for help transferring funds. Penelope was very helpful, my issues resolved & even offered to call on the phone so all was clear. Excellent customer service & a good start with Wealthyfy! 😀🙏

Svar från Wealthify
Easy to set up 3 stocks and shares accounts for my kids. Everything explained on the website as to how it will all work. A great long term investment for when they turn 18

Svar från Wealthify
Wealthify have always been really great. Funds performing well, and customer service is always brilliant

Svar från Wealthify
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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