The product is extremely good and doesn’t let the plastic pipe come out once fitted properly and I think in the long run the problem of leaks is finished
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently received some free samples from Hep2O and was genuinely impressed. The fittings were very easy to use, everything connected smoothly, and the whole system feels well designed and reliab... Se mer
i converted to hep20 a long time ago but due to your constant price increase's especially the inserts i am now converting slowly back to copper. only using hep20 for long and through the joist pipe r... Se mer
This is a great improvement Old type were difficult to remove with tool Especially when connected for a long time You went back the way with old type Now just need to keep price down Much neater f... Se mer
Företagsinformation
Skrivet av företaget
Wavin is the UK’s leading manufacturer and supplier of plastic drainage and piping solutions for above and below ground on residential, non-residential and civil engineering projects. Our purpose is to build healthy sustainable environments with safe and efficient water supply, better sanitation and hygiene, climate resilient cities and better building performance. We do this with our commitment to innovation, sustainability, technical support and working with our customers to reach their objectives. Our market leading systems include Hep2O push-fit plumbing, Osma above and below ground drainage, ventilation and roofing products as well as wide range of Wavin systems for hot and cold, drainage, stormwater management and indoor climate solutions.
Kontaktuppgifter
Edlington Way, DN12 1BY, DONCASTER, Storbritannien
- 01709 856300
- customerservice.uk@wavin.com
- wavin.com/en-gb
4,4
Utmärkt
50 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had an emergency job which required…
We had an emergency job which required a small alteration of pipework and using hep20 it made the job quick and efficient!
22 oktober 2025
Svar från Wavin UK
Hello Dean, Thanks for your recent review about Hep20 products. It is pleasing to hear that it helped make your emergency job quick and efficient. I have passed your comments to our product team who I know will be delighted with this comment. Thanks Gareth
https://wavin.com/gb/s/C01_F001_S004/wavin-hepo-key
Excellent bit off fitting easy to fit…
Excellent bit off fitting easy to fit well made and solid fitting
3 september 2025
Svar från Wavin UK
Hi Parvez, thank you for your fantastic feedback! We’re delighted to hear you found the Tigris fitting easy to use and well made. If you have any further thoughts or need assistance, we’re always here to help.
Thanks, Gareth https://wavin.com/gb/s/C05_F001_S278/tigris-k5-mlcp-press-fit
Another unnecessary fitting
Another unnecessary fitting, requiring a special clamp. Quality looked pretty poor compared to others. No instructions. Went in the bin
24 oktober 2025
Svar från Wavin UK
Hi M Dunt, thank you for your honest feedback. I’m sorry to hear the fitting didn’t meet your expectations. Your comments about the clamp, quality, and instructions are important to us, and I’ll ensure they’re shared with our product team for review. If you’d like to discuss your experience further, please get in touch—we’d appreciate the opportunity to help.
Thanks, Gareth https://wavin.com/gb
Excellent product
24 oktober 2025
Svar från Wavin UK
Hi, thank you for your positive review about Tigris press fit! We’re pleased to know you’re happy with the product. If you have any suggestions or need support in the future, please let us know.thanks,
Gareth https://wavin.com/gb/s/C05_F001_S278/tigris-k5-mlcp-press-fit
Hep2o pipe & fittings
Pipe good to work with easy to reel out of packaging fittings feel sturdy easy to push pipes plastic & copper into fittings we will definitely use Hep2o again
24 september 2025
Omdöme utan inbjudan
Svar från Wavin UK
Hi Darren,
Thank you for taking the time to share your feedback on our Hep2O range. It is great to hear that you find it good to work with, that it is sturdy and that you will use it again.
I have passed your feedback to our product management team who will no doubt be delighted.
Kind regards,
Gareth
www.hep2okeyless.co.uk
ORDERING
If I place an order for basic stock items tomorrow Thursday 16th October we wouldn't receive the order until Monday 27th October. In my opinion seven working days lead time for a stock order is really poor.
When you are out of stock of underfloor heating products we get a forecasted due date for delivery which very often can get pushed back four or five times which is no good when the customer is trying to plan when to do the job
15 oktober 2025
Svar från Wavin UK
Dear Phil,
Thanks for taking the time to leave a review and bringing this to our attention. Your feedback is important to us and I will ensure this is shared with the appropriate team internally to help us improve.
Kind regards,
Gareth
wavin.co.uk
This new version of Hep fittings is…
This new version of Hep fittings is such an improvement. I shall be using these in future for sure. Everything they claimed is confirmed.
10 oktober 2025
Omdöme utan inbjudan
Svar från Wavin UK
Dear David,
Thank you for taking time to write a review about our Hep2O keyless range. It is positive to hear that you see it as an improvement and that you will be using it again in the future. This sort of feedback means so much to the teams involved in the design and manufacturing of the product.
I have passed your feedback to our product management team who will no doubt be delighted.
Kind regards,
Gareth
www.hep2okeyless.co.uk
HEP20 HAS ALWAYS BEEN A GREAT PRODUCT…
HEP20 HAS ALWAYS BEEN A GREAT PRODUCT AND AS A MERCHANT WITH HAVE SOLD SO MUCH OF IT OVER THE YEARS . THE NEW KEYLESS RANGE LOOKS GOOD AS WELL.
9 oktober 2025
Svar från Wavin UK
Dear Clive,
Thanks for taking time out of your schedule to write this review. It is great to hear that you have been able to sell it so successfully in previous years and that you are positive about the new keyless range that we are really excited about.
I have passed your feedback to our product management team who will no doubt be delighted.
Kind regards,
Gareth
www.hep2okeyless.co.uk
Poor supplier
Poor supplier, deliveries sometimes come short delivered or items missing, they never want to credit for missing items. overall the worst supplier we have to deal with.
2 september 2025
Svar från Wavin UK
Hi Peter,
Thank you for taking time out of your schedule to provide feedback on our deliveries. I am very sorry to read about your experiences around deliveries.
We take this sort of feedback seriously, and a member of our customer services team will be in touch to understand what specifically happened here so that we can improve our service.
Kind regards,
Gareth
wavin.co.uk
Svar från Wavin UK
Hi Stewart,
Thank you for taking the time to leave a review. I am sorry to read you have had issues with stock availability and not being kept informed. I understand the issues and frustration that this can cause.
We would like the opportunity to look in to this for you so a member of our customer service team will be in touch to understand what has happened here so we can improve our service.
Kind regards,
Gareth
wavin.co.uk
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.