Fantastic member of staff - well done! Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, bo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always found Wavenet to be a really good bunch of people and very easy to deal with - no matter what your issues are nothing seems to be too much trouble. During a recent upgrade of a set of desks in... Se mer
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I’m very impressed with the level of support provided by David McRee. His response time was excellent, and my issue was resolved quickly and efficiently.
Företaget har svarat
Emil has been involved in our project at 13 Allsop place, from the beginning. This includes install, testing, commissioning, and has been very much involved in our successful delivery. Emil has now be... Se mer
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Företagsinformation
Skrivet av företaget
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
Kontaktuppgifter
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Storbritannien
- 0333 234 0011
- contact@wavenet.co.uk
- wavenetuk.com
4,8
Utmärkt
3 tn omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beyond Terrible
I have been asking for copies of our agreements with this company for 4 months. So far they have sent me agreements that expired years ago. The relationship manager does not even know what services he is 'managing' . One star is too generous.
18 april 2026
Omdöme utan inbjudan
Happy and valued customer
Account executive David McCree really made me feel valued and kept chasing to get me the technical information I needed. Very happy.
15 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Truly grateful for your review Alex, thank you!
Fantastic member of staff
Fantastic member of staff - well done!
Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, both quickly and professionally. Great to know that we have the back-up & support of a technician like Reece Frendo.
14 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
We’re so grateful for your review Lindsey Thanks for sharing your experience, it’s feedback like yours that keeps us motivated!
Technical Support
I’m very impressed with the level of support provided by David McRee. His response time was excellent, and my issue was resolved quickly and efficiently.
13 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you so much for your kind words Jake, We're thrilled to hear you had a great experience!
Nazia has been super helpful in…
Nazia has been super helpful in assisting me with wifi logins and issues I was facing with our emails, all resolved very timely, and Nazia was patient and diligent to what we required support for
9 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you for your review Jade. We’re so happy you’re pleased with our service.
New office wifi
The Guys came in our office to fix the wifi of our new office we rented and now we are all connected. Thanks Kishor for your kind help.
9 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you for your review Lorenzo! We’re so pleased you’re happy with our service. We’ll keep doing our best for you.
Reece Freddo excellent service
Reece Freddo excellent service, always fast and efficient responses. Definitely recommend this technician for support every time!
9 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you so much for your kind words, We're thrilled to hear you had a great experience!
You have been warned
You have been warned. Horrendous company. Extortionate prices. Keep away. 400 pounds per month for phone and broadband!
5 januari 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Hi,
We're sorry to hear you find our pricing is not competitive.
Please reach out to us at customer.insight@wavenet.co.uk and we can look into your account further for you.
Kind Regards,
Sebastien
Customer Insights Team
Brilliant Engineer Reece Frendo
Great support as always from Reece Frendo nice a quick to get me back up and running I appreciate this as I am very busy.....
7 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you for your review! We’re so happy you’re pleased with our service.
Prompt response with steps for quick…
Prompt response with steps for quick resolution.
Appreciate the support from Emus Omamogho , 5 star customer service
Thank You
Naymath
7 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
It’s always a pleasure to hear from happy customers Naymath. Thanks for sharing!
Great service
Can always get in contact with David when needed and he is always helpful and able to sort out the issue. Hence the 5 star review.
2 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Truly grateful for your review , thank you!
Emus was extremely helpful
Emus was extremely helpful, promptly answering my questions and explaining clearly, and went above and beyond to help.
1 april 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you so much for your review Nic, I'm so glad you had a positive experience.
Very quick problem solutions
Very quick problem solutions. Emus Omamogho's help and communication were great.
31 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you Pavlo. We’re delighted you had a positive experience. We’ll be sure to share your feedback with the team!
Very quick and effective support
Very quick and effective support, this time from Emus Omamogho. I find the Wavenet service and support in general very good!
30 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you for taking the time to leave a review Rich, its truly appreciated.
Dreadful service
Dreadful service! As an existing customer we were contacted with offer to upgrade service to 1gb. Been through whole installation process to find out the new line installed is the same as previous so no upgrade at all! Received an email tonight asking if there is anything else they can help with!!
27 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Hi Mark,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like to understand more about what happened and work toward a resolution.
Could you please reach out to us at customer.insight@wavenet.co.uk so we can address your concerns promptly?
Thank you for giving us the opportunity to improve.
George
Customer Insights Team
excellent service as usual from Jonathan
excellent service as usual from Jonathan
27 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Truly grateful for your review Eric, thank you!
Solved my server/remote work connection
I had remote connection issue when working from home and connecting to the server. This was quickly resolved with clear communication and remote access to my machine. Reece was really friendly and made the process easy to follow. Really appreciated, thank you!
27 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you so much for your kind words Magda. We're thrilled to hear you had a great experience!
Svar från Wavenet Limited
Truly grateful for your review Maria, thank you!
David McCree was very helpful and…
David McCree was very helpful and responsive to every question I had. Thank you!
25 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
Thank you for your review Jonny. We truly appreciate your feedback Thank you for taking the time.
Reece helped with issue relating to a…
Reece helped with issue relating to a blocked external IP address and everyting was sorted within the hour.
24 mars 2026
Omdöme utan inbjudan
Svar från Wavenet Limited
We appreciate your kind words Rob, We're truly grateful that you have taken the time to leave your post.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.