Waterstone Legal Omdömen 

Negligent company!

I used waterstone legal for my conveyancing, they were great at first until all the discrepancies unearthed after the exchange. They are not accepting fault for not doing their due diligence, the agreement they had made regarding retainers has not been met and a lot of the details from the exchange are still in question, including head lease, managing agent and ground rent. Initially I communicated these discrepancies in May a few weeks after exchange but no resolution yet. To add they had incorrectly filed my stamp duty, which added a lot of stress and anxiety from the numerous HMRC letters that were sent through. This took over 2 months to resolve due to their own admin error. I had sent a formal complaint to Shah Ali, as advised by legal ombudsman and the very many replies to negative reviews across all platforms, a couple of months ago, not only has he not personally looked into it, it has not been resolved.

Honey has just completed the exchange of contracts for our purchase. She was readily available and professional in the service she offered. Thank you Honey and the Waterstone legal team.

Mr. Hasan handled my recent auction property purchase, and I couldn’t be more pleased with his service. He was extremely professional throughout the process and dealt with everything promptly and efficiently. All paperwork and requirements were completed well before the completion date, which gave me great peace of mind. I’m very satisfied with his work and would happily use his services again. Highly recommended!

Avoid This Firm At All Costs

Shocking service. They knew all week that completion was set for today, yet the solicitor on the file went on holiday without preparing or properly handing it over. The person taking over clearly had no idea what they were doing.

My solicitor was palmed off with excuses about “other completions” while my buyer’s money sat in their account ready to go. The delays and stress were completely avoidable.

Total incompetence. If you want your sale to actually complete, avoid this firm.

Although we purchased a flat in auction, and the time limitation was critically important, Waterstone Legal keept the process as fast as can. We came across many challenges arising from AML checks and loan issues, and they indicated helpful attitudes towards the case.
Given that our funds origin are from overseas , they accept our case patiently, and their accuracy made us amazed.

Hello , I don’t usually leave reviews but I would like to say once again a big thank you to Waterstone Legal for helping me in purchasing my flat. Although I have never worked with them before and I was a lot nervous about taking on a new firm, my experience with WL has been flawless from start to end. I would like to emphasise on the fact that the price stayed the same from the quote point until the final payment (which does not always happen in these situations!). Secondly, I have worked with Ms Hredi Chhabria which was so easy to deal with , communication was always very effective and without delays which we all know can make a huge difference for our well being in these stressful processes.
Long story short, I would work again with Waterstone Legal and I recommend them for conveyancing matters!

waterstone legal most reliable law firm in east london they guided me for my 20 year long residence application and i been granted by home office directly. special thanks to Mr Sha Ali and Hana khan, Dauris many many thanks for all of your help and support.

I had an incredibly positive experience working with Hredi. It was a sensitive and stressful time for me, but she handled everything with genuine care, professionalism, and expertise. She guided me through every step of the process, kept me informed, and made everything feel manageable. I’m really grateful for her support and would highly recommend her to anyone looking for a knowledgeable and reliable solicitor.

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with my solicitor while buying my new house. From the very beginning, he / She’s was professional, friendly, and always available to answer my questions. He explained every step of the process clearly, kept me informed throughout, and made what could have been a stressful experience smooth and easy.

His / her attention to detail and genuine care made me feel confident that everything was being handled properly. I truly appreciate his / her dedication and support — I couldn’t have asked for a better solicitor. Highly recommended!

A huge thank you to Waterstone Legal, especially to our solicitor, Nitesh Rewatkar!
We are a family from Ukraine, and this was our first time applying for a mortgage in the UK. We’d heard from friends that the process with solicitors can take a long time, but we were really surprised — our case was finished in less than a month!
Nitesh was amazing — always clear about what we needed to do, quick to respond, and very polite and patient. He explained everything so well and made the whole process easy for us.
We’re really grateful for his help and very happy with the service we received.
Thank you again, and we wish the company and Nitesh all the best!

Great job! Jasmine Cha was easily contactable and efficient in turning around a complex auction purchase.

I highly recommend Oliverta for handling our case so efficiently. The whole process was made easy and we were very pleased to have a positive result within the expected time frame. Thank you, Oliverta for all the support.

I had very good experience dealing wirh Waterstone especially Jasmine Chaudry she was very helpful with every steps

Thank you

Jasmine is very efficient and her communication with a client is 100%

Amazing, Najiya worked on my proceeds from start to end and it unexpectedly took much longer than expected on buyers side but they keep going. Really appreciate her level of attention, perseverance and attitude! Would definitely recommend to others!

Excellent, efficient and polite service from Hasan at Waterstone legal. I highly recommend this firm for their professionalism and dedication to client care.

Recently purchased a family home through Waterstones legal. MR. HASAN ,The solicitor I worked with is such an accomplished person with great professional expertise who made my whole purchase journey so easy , simple and stress free. I always got his responses within a second I needed.. Not going to give a second thought rather than Mr. HASAN and Waterstones at any circumstances where legal services require. Highly recommend !!!

I really want to thank the Waterstone legal team, especially Oliverta, for swiftly dealing with my immigration case.
From amazing hospitality whilst waiting to be seen, to being greeted and supported by the most competent solicitor, Oliverta. Therefore, I would 100% recommend Oliverta as your solicitor.

Jasmine is an exceptional and highly professional solicitor. She consistently goes above and beyond her duties to assist and accommodate her clients’ needs. In the past, I have dealt with solicitors who rarely returned calls or were difficult to reach, but Jasmine was always available, responsive, and genuinely committed to helping throughout the process.

Thank you Jasmine for going above and beyond with my property refinance! Super dedicated Couldn’t have done it without her thank you again