Water Babies Omdömen 

2 123
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our lessons have truly been wonderful! Our daughter’s confidence in the water grows lesson on lesson and it makes me feel so much more confident about the possibility of her being around a pool knowin... Se mer

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Betygsatt 5 av 5 stjärnor

We have been attending Waterbabies classes for the last 4 years. We started with our eldest son and then currently with our youngest. Both have loved their time there and we look forward to continuin... Se mer

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Betygsatt 5 av 5 stjärnor

We have been doing Water Babies for 3 months now in Chesterfield. My daughter is now 7 months and can see the progress she has made with her confidence in the water and enjoys every lesson. It’s clear... Se mer

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Betygsatt 5 av 5 stjärnor

Our 6 year old is taught by Charlotte at Birdforth Hall, North Yorkshire. Charlotte’s an excellent teacher: the right balance between firm and fun. She encourages the children and pays close attention... Se mer

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Företagsinformation

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Om Water Babies

Skrivet av företaget

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Kontaktuppgifter

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Storbritannien

  • waterbabies.co.uk

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 123)

930 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Read very carefully

Having just had a conversation with a very close relative, I thought that this cannot go unanswered.
A man tries to take his daughter swimming, the lessons had been prepaid, only to find there were no appropriate changing facilities to change his daughter who is 18 months old. Having informed the venue at the time the reply was oh well. You can change her in the gentleman’s changing rooms or in the toilet. At no point should this have been an option. It is degrading for the child to have to go through a situation like this.
Who in their right mind would change their daughter, no matter what age in front of them of unknown strange men. This again should never be an option,
When taking this up with a female manager, today, the attitude of this female manager leaves a lot to be desired. Even going so far as to say that there are not that many men taking their daughters swimming any, so they don’t need to allow for this situation.
The whole attitude of this situation stinks
Head office has been sent an email, the reply beggers belief, they couldn’t care less that this has happened. Needless to say they will never be recommended to anyone who I come in contact with.
If it were possible to leave a minus star I would have
Avoid like the plague
This happened at the Llanelli venue

1 september 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

Thank you for taking the time to share your concerns. We are genuinely sorry that this situation has caused such upset and disappointment.

We absolutely understand the importance of children being able to get changed in a safe, comfortable and appropriate environment, and we appreciate that the changing facilities available on this occasion did not meet the expectations of the family.

We are particularly sorry that the conversation with a member of our team left the family feeling that their concerns were being dismissed. That was not our intention, and we take feedback about how our customers feel they have been treated very seriously.

We have listened to the concerns raised and, rather than asking the family to continue at the Llanelli venue, we have offered an alternative venue at Cwtsh Newydd, where individual changing cubicles are available. We hope this provides a more suitable and comfortable option for the family should they wish to continue their lessons.

We appreciate that the family has been disappointed by their experience, and we are sorry that we have fallen short of the standard of service we aim to provide. We would very much welcome the opportunity to resolve this directly and rebuild their confidence in us.

Betygsatt 1 av 5 stjärnor

Manager had no issues with a little girl being changed in a men’s changing room

Went to take my little girl to swimming lessons in the everlast gym in Llanelli. I don’t like to get her changed in the men’s changing room for obvious reason and I usually use the single baby changing facility they have available to men to get her ready. Baby change was out of order. So my options were to change her in the men’s locker room where there’s no cover or to change her on the floor of the toilet. Absolutely disgraceful. £175 a term for swimming lessons and almost no accommodation for dads with little girls. My little girl was very upset. How can something like this be allowed. If you’re going to host swimming lessons for baby’s and toddlers then you need to have the correct facilities in place.

We called water babies to inform them of the situation and to let them know that the manager of the gym said it had been broken for a few weeks and that he didn’t know when it was going to be fixed. He also said that “it’s not usually an issue because the mums usually take the kids to swimming lessons” which is a crazy thing to say. Obviously this venue was no longer an option for us. We were unfortunately met with a complete lack of understanding from the lady we spoke to at waterbabies. She suggested that it was fine for me to change my little girl in the men’s changing room with no cover because she’s only a little girl and not an adult…. dumbfounded by this. You’d think that a company that deals with toddlers and babies would be more sensitive to these kinds of issues and situations but no. Anything to not give a refund so that we can afford to take her to a more suitable location for her lessons. What a shame.

3 september 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

We’re sorry to hear that you’re not happy with your experience.
Unfortunately, family changing rooms are not something that can always be provided at every venue.This is common across swimming and leisure facilities, not just this venue.
Parents regularly attend swimming with children of the opposite sex, for example, fathers with daughters and mothers with sons, and in these circumstances, parents would generally use the appropriate male or female changing facilities with their child.
Most public leisure centres, swimming pools, and sports clubs (following NSPCC safeguarding recommendations) operate on standard accepted practice allowing children under 8 to use the changing room corresponding to their supervising parent if they cannot change independently.
This does not have an impact on our quality of lessons and we are saddened that you have let this be the reason for your bad review of us.
We cannot comment on the actions of the staff at the venue, although we have been in contact with them regarding the broken changing table and they have said that they are hoping to get this fixed but cannot give us a timescale.
We have offered to move you to another venue but this was declined.
Many Thanks, Water Babies

Betygsatt 5 av 5 stjärnor

My son loves going to water babies.


My son absolutely loves going to Water Babies, and the staff are brilliant. He’s really enjoying learning to swim in such a safe and welcoming environment. It’s also lovely to meet other parents while he gets to socialise with other children. We’re really enjoying the experience!

31 maj 2026
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Svar från Water Babies

Thank you so much for your review! Your little one is an absolute pleasure to have in our class and it's so lovely to know you are both enjoying your lessons!

Betygsatt 5 av 5 stjärnor

Waterbabies from birth, highly recommend!

We’ve had a really positive experience overall and are very grateful for the time, care and confidence Waterbabies have given both our girls in the water.

They have both been swimming with Waterbabies from just a few months old, and we’re so happy that we chose Waterbabies to introduce them to swimming and help them develop such important water safety skills.

23 augusti 2026
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Svar från Water Babies

Thank you!

We are so happy to hear that both your girls have had such a positive experience with us.

It's rewarding to know that we've helped them develop important water safety skills and confidence from such a young age.

Happy swimming!

Water Babies Scotland Central Team

Betygsatt 5 av 5 stjärnor

Me and my daughter both love it Claire…

Me and my daughter both love it Claire is amazing, weve been going since my daughter was 4 months old (shes now 2 months off 3 years old), unfortunately we are having to leave waterbabies as my daughter is going to nursery and the alternative class times dont work for us, would 100% recommend as soon as you are able (after baby is born)

30 augusti 2026
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Svar från Water Babies

Thank you so much for taking the time to leave us a review! We're so happy to hear how much you and your daughter have enjoyed your time in class with Claire.

Thank you for continuing your swimming journey with us for as long as you could. We're sad to see you go, but wish your daughter all the best at nursery!

Water Babies Scotland Central Team

Betygsatt 5 av 5 stjärnor

Quinns love going to swimming lessons

Quinns love going to swimming lessons, she always excited when she see the pool. She’s getting along well with every teacher she have.
I can see the difference in her from day one and I am amazed by how well she does.

30 augusti 2026
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Svar från Water Babies

We are absolutely thrilled to hear that your little one loves coming to swimming lessons and is so excited about the pool! It's wonderful to know she's getting along well with all her teachers and that you've noticed such a positive difference in her progress.

Water Babies

Betygsatt 5 av 5 stjärnor

Amazing progress made

Amazing progress made. Teacher is so good with the children get to know them all. My little boy adores her and always talk about her. When he’s had the water wobbles she’s given advice and told us what to do whilst reassuring us.

28 augusti 2026
Omdöme utan inbjudan
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Svar från Water Babies

Hi there, thank you for sharing your experience of our classes. Its so lovely to hear that your little one adores his teacher and is enjoying his lessons :)
Water Babies Norfolk

Betygsatt 5 av 5 stjärnor

Natalie and B are fantastic

Natalie and B are fantastic, enthusiastic and reassuring when it comes to ensuring parents-grandparents are comfortable with what is required. My 10month nearly 11months has been attending now for 4 months and she's growing in confidence and loves attending water babies- Doncaster.

16 augusti 2026
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Svar från Water Babies

Thank you for your fantastic 5-star review! We are so pleased to hear that our team makes you and your family feel comfortable and that your little one is thriving and enjoying their time with us. It's wonderful to know they are growing in confidence!

Water Babies

Betygsatt 4 av 5 stjärnor

Very good experience

Very good experience, professional staff,a bit pricey

19 april 2026
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Svar från Water Babies

We're delighted to hear you had a good experience with our professional staff. We appreciate your feedback regarding pricing.

Water Babies

Betygsatt 4 av 5 stjärnor

My daughter is an incredible swimmer…

My daughter is an incredible swimmer and my second is coming on really well. It’s not the cheapest but I’m really happy with the classes and feel like if you’re going to spend it anywhere this is a good reason!

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

We are so delighted to hear that your children are enjoying their swimming classes and making such great progress. It's wonderful to know you feel the investment is worthwhile.

Water Babies

Betygsatt 5 av 5 stjärnor

Absolutely love how kind and friendly…

Absolutely love how kind and friendly Jackie is. My daughter has been swimming with Water Babies for just over 18 months, and has progressed well. She enjoys the sessions. She is 2 years old and already has learnt some important safety skills in the water which is brilliant. Highly recommend swimming lessons

21 augusti 2026
Omdöme utan inbjudan
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Svar från Water Babies

Thank you for your wonderful review! We're so happy to hear that your daughter is enjoying her swimming journey and has progressed so well. It's fantastic that she's already learning important safety skills at such a young age. We truly appreciate your recommendation!

Water Babies

Betygsatt 5 av 5 stjärnor

Fun, engaging lessons with outstanding teachers.

My daughter has been with Water babies since she was 6 months! She is now 3 and is thriving with her swimming abilities. My 6 month old son had his first lesson last week and his experience was positive too. Highly recommend. Fun, engaging lessons led by professional, knowledgeable teachers who put both babies and parents at ease ❤️

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

Thank you so much for your wonderful review! We are absolutely thrilled to hear that your daughter is thriving with her swimming and that your son had such a positive first lesson. It's fantastic to know that our teachers are making both babies and parents feel at ease. We truly appreciate your recommendation!

Water Babies

Betygsatt 5 av 5 stjärnor

Very easy to get started

Very easy to get set up with the swimming classes and the quality of teaching has been great.

18 juli 2026
Omdöme utan inbjudan
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Svar från Water Babies

We're so happy to hear you found our swimming class setup easy and the teaching quality great! Thank you for your kind words.

Water Babies

Betygsatt 5 av 5 stjärnor

My son loves his swimming lessons and…

My son loves his swimming lessons and his teacher Leanne ;)

11 juli 2026
Omdöme utan inbjudan
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Svar från Water Babies

We are so pleased to hear that your son is enjoying his swimming lessons and that he loves his teacher! It's wonderful to know he's having such a positive experience.

Water Babies

Betygsatt 5 av 5 stjärnor

Fantastic company have helped my 1 year…

Fantastic company have helped my 1 year old massively increase her confidence in water, it’s now one of her favourite activities in the week! Have completed most of our classes with Lizzie so far who was amazing and very recently moved to a new class which is abit bigger but still fun to attend :)

16 augusti 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

Thank you for your fantastic 5-star review! We are so happy to hear how much your little one's confidence in the water has grown and that our classes are a highlight of her week. It's wonderful to know that our instructors have made such a positive impact. We're delighted you're enjoying the new class too!

Water Babies

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We absolutely love the swimming lessons for our 2-year-old son! He has gained so much confidence in the water and really enjoys every session. The instructor is brilliant—so friendly, patient, and great with the little ones. It’s lovely to see his progress each week, and he always looks forward to his swimming lesson. We would highly recommend these lessons to anyone with young children! 🏊‍♂️💙😊

26 juli 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

We are absolutely thrilled to hear that your son is enjoying his swimming lessons so much and has gained confidence in the water! It's wonderful to know that our instructor is making such a positive impact. We love seeing the progress of our little swimmers each week.

Water Babies

Betygsatt 5 av 5 stjärnor

My daughter started from 5 weeks old…

My daughter started from 5 weeks old and we’ve never looked back! Shes always been super confident in the water and it’s all down to the amazing staff and the patience and charisma that they bring to each lesson. My youngest isn’t the biggest fan of water but she’s come so far with these classes. 1000000% recommend Water Babies, the best one by far ☺️

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

Thank you so much for your wonderful review! We are absolutely thrilled to hear that both of your daughters have had such positive experiences with us. It's fantastic to know that our team's patience and charisma have made such a difference, especially for your youngest. We truly appreciate your recommendation!

Water Babies

Betygsatt 5 av 5 stjärnor

Outstanding

Harper absolutely loves swimming at Sandpearl, she always has such a good experience. Leanne is such a good teacher ,Harper's progress has been outstanding . Would highly recommend water babies .

20 augusti 2026
Omdöme utan inbjudan
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Svar från Water Babies

It's wonderful to hear that Harper is having such a positive experience and making such great progress in her swimming journey. We're so pleased to know she enjoying her time in the water!

Water Babies

Betygsatt 5 av 5 stjärnor

Building strong, confident swimmers!

We've been with water babies for two years,starting the sessions at. Around 5 months old. The progression has been great, we've had a few slips whilst bouncing around in the bath but straight away the water safety skills from the sessions get used.

We have Lizzie, who honestly is the nicest person, and she even went out of her way to learn some BSL/Makaton to incorporate into the sessions. She remembers all the children's names and is so warm and friendly, the children really love the lessons. I can't recommend water babies enough; not only are they taught to swim, but they build the confidence that children need to enjoy water safely!!

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Water Babies

Svar från Water Babies

We are absolutely delighted to hear about your positive experience and the wonderful progress your little one has made in our sessions! It's fantastic to know that the water safety skills are being put to good use. We are so proud of our dedicated team members who go above and beyond to create a warm and friendly environment for all the children. It's truly rewarding to hear that the lessons are not only teaching them to swim but also building their confidence in the water. Thank you for your kind words and for recommending us so highly!

Water Babies

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