7th time ordering from watches world, every time a 10/10 experience. Service & chat are fast (within hours, even on weekends),express shipping and they always delivered what they promised. Watches we... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nach anfänglicher Sorge, eine so große Summe Geld auf ein Konto in GB zu überweisen, kann ich nur berichten, dass alles perfekt geklappt hat. Es hat zwar etwa zwei Wochen gedauert, bis meine Uhr einge... Se mer
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Contact avec Olga très agréable, très grande réactivité, montre full set, début de garantie jour de livraison, neuve jamais porté avec blister. Parcours de la montre compliqué, entre l'Irlande... Se mer
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Acquistato stupendo Zenith Chronomaster sport in occasione del mio matrimonio. Servizio di assistenza alle vendite curato nel mio caso da Flavio, persona molto gentile e disponibile. C’è stato solo un... Se mer
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Företagsinformation
Om watchesworld.com
Skrivet av företaget
Watches World is an exclusive buyer and seller of pre-owned and new swiss luxury watches. We are world-famous for our performance reliability and competitive prices.
Shop watches
Watches World
Skrivet av företaget
- We’re committed to our clients!
- We are dedicated to delivering a personal service when you buy, sell or part-exchange a luxury watch. We’re a team of watch experts with a difference; we understand the value of trust, and how important it is when it comes to making the right decision.
Kontaktuppgifter
Berkeley Square House, Berkeley Square , W1J 6BD, London, Storbritannien
- +442034091808
- Contact@watchesworld.com
- watchesworld.com
4,5
Utmärkt
827 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
After 63k$ payment they started to delay and now no reply at all
i made an order 13/01/2026 2 watches totaling 63000$ now they arent replying (24/02/2026) neither for refund , i have all proof and will sue them
13 januari 2026
Omdöme utan inbjudan
Svar från watchesworld.com
Dear Gabriele,
Thank you for your review.
As your order has now been successfully delivered and received, we would kindly invite you to reconsider your review.
The delay occurred due to the situation in the Middle East, and we sincerely apologized for this during our communication. We truly regret the inconvenience caused and would be very grateful if you could take the final outcome into consideration when reviewing your feedback.
Thank you for your understanding, and please remain assured that we are at your disposal for any further assistance.
Kind regards,
Customer Service
Watches World
Tout s est parfaitement déroulé
Tout s est parfaitement déroulé. Colis conforme. Informations régulières. Rien à dire si ce n est bravo.
27 januari 2026
Svar från watchesworld.com
Cher Guillaume,
Nous vous remercions sincèrement pour votre aimable retour!
Vos mots comptent beaucoup pour nous, et nous apprécions sincèrement le temps que vous avez pris pour partager votre expérience.
Ce fut un plaisir de vous assister, et nous restons à votre entière disposition pour tout besoin futur!
Cordialement,
Service Clientèle
Watches World
Très mauvaise expérience avec Watch…
Très mauvaise expérience avec Watches World .
J’ai effectué un virement de 22 900 € pour l’achat d’une montre. Le virement a bien été débité de mon compte et confirmé par ma banque, mais à ce jour, plusieurs mois plus tard, il est toujours impossible de récupérer les fonds.
Ma conseillère bancaire BNP:
confirment qu’à la lecture de leur outil de traçage des virements internationaux, ils constatent que les fonds sont en banque bénéficiaire depuis le 02/10/2025 et au crédit du compte bénéficiaire en date de ce même jour le 02/10/2025 sous la REF : GMT5100200041331.
transmis à plusieurs reprises les preuves du virement,
confirmé l’encaissement des fonds par la banque destinataire,
initié une demande officielle de retour des fonds, conformément à vos indications,
joint l’ensemble des références, justificatifs et numéros de suivi nécessaires aux échanges interbancaires.
Malgré de nombreuses démarches côté bancaire (preuves SEPZ PCT, demandes officielles de retour des fonds), la situation n’est toujours pas résolue.
Voici les La référence de cette demande vous a d’ailleurs été communiquée (référence UETR : a4cf7da4-1ead-4d88-a633-bcd565ab9f49).
Une somme aussi importante bloquée aussi longtemps est inacceptable.
Je partage mon expérience afin d’alerter les futurs acheteurs. et j'ai également l'échange avec vos équipes qui attestent de la véracité du sujet.
24 december 2025
Omdöme utan inbjudan
Svar från watchesworld.com
Monsieur Pardon,
Après vérification, les faits décrits dans votre avis ne correspondent à aucun paiement ni dossier enregistré chez Watches World.
Nous attirons également votre attention sur une erreur dans le nom de l’entreprise mentionnée (« Watch Word » au lieu de Watches World), ce qui indique très probablement une confusion avec une autre société.
Chez Watches World, tous les virements sont contractuellement encadrés, traçables et associés à une commande précise, donnant lieu soit à une livraison, soit à un remboursement formalisé.
Nous vous invitons donc à transmettre vos informations vérifiables (nom complet, date du virement, référence de commande et justificatif bancaire mentionnant Watches World comme bénéficiaire) via la procédure officielle de signalement de la plateforme, afin que nous puissions examiner la situation.
À ce jour, aucun élément de ce type ne nous a été communiqué par les canaux officiels. En l’absence d’informations vérifiables, nous devons considérer que cet avis n’est pas lié à notre activité.
Nous restons bien entendu disposés à examiner toute réclamation fondée dès réception des éléments nécessaires par la voie appropriée.
Cordialement,
L’équipe Watches World
_____________________________________________________________________________________________
Mr. Pardon,
After review, the situation described in your comment does not match any payment or case recorded with Watches World.
We would also like to point out that the company name mentioned in your review is incorrect (“Watch Word” instead of Watches World), which strongly suggests a confusion with a different business.
At Watches World, all bank transfers are contractually documented, fully traceable, and linked to a specific order, resulting either in delivery or a formal refund.
We therefore kindly ask you to provide verifiable details (full name, transfer date, order reference, and bank confirmation clearly naming Watches World as the beneficiary) through the platform’s official dispute or reporting process, so the matter can be reviewed.
As of now, no such details have been provided through the official channel. Without verifiable information, we must treat this review as unconnected to our operations.
Should the reviewer choose to share the required information through the proper process, we remain fully willing to review the case promptly and objectively.
Sincerely,
Watches World Team
Very trustworthy
7th time ordering from watches world, every time a 10/10 experience.
Service & chat are fast (within hours, even on weekends),express shipping and they always delivered what they promised. Watches were new, flawless and authentic, best prices. Will sure continue to buy here
23 december 2025
Omdöme utan inbjudan
Svar från watchesworld.com
Dear Josep,
Thank you for sharing your feedback and for your continued confidence in us!
Working with you over multiple purchases has been a real pleasure, and we sincerely value the long-term relationship that has developed over time. We are glad to know that our approach, clear communication, efficient handling, and careful attention to every detail has consistently met your expectations.
It is important to us that every piece arrives in perfect condition and exactly as agreed, and we are pleased this has been your experience each time. Your loyalty and trust motivate us to maintain the highest standards in everything we do.
We look forward to assisting you again whenever you decide on your next timepiece!
Kind regards,
Watches World Team
Sencillamente una estafa
Sencillamente una estafa, compré el primer reloj hace un año, todavía no lo he recibido.
Más tarde, recibí una oferta de un descuento comprando varios relojes en septiembre y aun no he recibido los relojes ni el dinero.
Por otro lado, en su plataforma tienen puesto un enlace para contacto pero en el no figura modo alguno de contactar.
He reclamado varias veces los artículos a un correo que de vez en cuando me mandan ofertas y no me han contestado nunca.
13 september 2025
Omdöme utan inbjudan
Svar från watchesworld.com
Estimado Javier,
Nos tomamos muy en serio los comentarios públicos; sin embargo, las afirmaciones descritas en esta reseña no corresponden a ninguna transacción, pedido ni comunicación registrada en nuestros sistemas.
Watches World no tiene pedidos pendientes de la naturaleza descrita, ni opera sin canales de contacto directos con sus clientes. Todas las compras se confirman a través de canales oficiales y van acompañadas de contratos, facturas y una comunicación continua hasta que la entrega o el reembolso se completan. Asimismo, no enviamos ofertas promocionales sin que exista una relación previa e identificable con el cliente.
Dado que esta reseña contiene acusaciones graves, solicitamos respetuosamente al autor que proporcione datos verificables (nombre completo, referencia del pedido, número de factura y fecha de compra) a través del proceso de reporte o reclamación de la plataforma, para que podamos investigar el caso de manera adecuada. Hasta la fecha, no hemos recibido dicha información.
Hasta que se faciliten datos concretos mediante el canal oficial de la plataforma de reseñas, debemos considerar que esta reseña no está relacionada con nuestra actividad comercial.
Seguimos totalmente disponibles para aclarar cualquier situación legítima una vez que se compartan los datos necesarios a través del canal correspondiente.
Atentamente,
Equipo Watches World
____________________________________________________________________________________________
Hello Javier,
We take public feedback seriously; however, the claims described in this review do not correspond to any transaction, order, or communication recorded in our systems.
Watches World does not have any unresolved orders of the nature described, nor do we operate without direct client contact. All purchases are confirmed through official channels, accompanied by contracts, invoices, and continuous communication until delivery or refund is completed. We also do not send promotional offers without an existing and identifiable client relationship.
As this review contains serious allegations, we kindly ask the reviewer to provide verifiable details (full name, order reference, invoice number, and date of purchase) through the platform’s flagging or dispute process, so that we can investigate the matter properly. To date, no such details have been received by us.
Until concrete information is provided via the official review platform, we must consider this review unrelated to our business activity.
We remain fully open to clarifying any legitimate issue once the necessary details are shared through the appropriate channel.
Kind regards,
Watches World Team
Cartier Santos Large
Very good experience. The watch arrived in perfect condition. Nice communication with Olga. Strongly recommend!
11 oktober 2025
Omdöme utan inbjudan
Svar från watchesworld.com
Dear Przemysław,
Thank you so much for your kind words and for sharing your experience with us!
We’re truly glad that Olga could make the process smooth and pleasant for you. Your recommendation means a lot, and we’ll be happy to welcome you again whenever you need our assistance!
Kind regards,
Customer Service
Watches World
Svar från watchesworld.com
Dear Naila,
Thank you so much for your kind review!
We truly appreciate it and will be delighted to assist you again anytime.
Kind regards,
Customer Service
Watches World
Svar från watchesworld.com
Dear Regis,
Thank you very much for your kind review!
We are delighted that our services met your expectations and it was a pleasure to assist you.
We look forward to helping you again anytime in the future.
Kind regards,
Customer Service
Watches World
Panerai Submersible PAM01579
It was a pleasure dealing with Watches World. From the start, their communication was very comprehensive and clear, and they successfully sourced the make and model I wanted at a price I was happy to pay. The only minor gripe was that the delivery was slightly slower than expected, but I had accounted for that in my desired timeframe for the watch.
Many thanks to Margarita and Flavio for their excellent service.
28 augusti 2025
Svar från watchesworld.com
Dear Patrick,
Thank you so much for your kind review!
We’re delighted to hear that you are happy with your Panerai Submersible and we wish you many wonderful and enjoyable moments with your new timepiece.
It was truly our pleasure to assist you, and we’ll be more than happy to help you again anytime in the future!
Kind regards,
Customer Service
Watches World
The company went out of its way to make…
The company went out of its way to make me confident that I receive a genuine watch.
25 augusti 2025
Svar från watchesworld.com
Dear Arno,
Thank you so much for your kind words and for sharing your experience with us! We are delighted to hear that you felt confident and reassured throughout the process. Ensuring authenticity and providing our clients with complete peace of mind is one of our top priorities.
We truly appreciate your trust and look forward to assisting you again in the future!
Kind regards,
Customer Service
Watches World
Exceptional Service and Competitive Pricing for Cartier Watches
I recently purchased a Panthère de Cartier watch and I must say, the entire experience was exceptional. The watch was offered at an incredibly competitive price. Throughout the purchasing process, the communication was outstanding; they efficiently addressed all of my queries and guided me to choose the watch that best suited my needs.
Moreover, the delivery was prompt, with the package being fully trackable, ensuring maximum security and privacy were maintained.
I am extremely satisfied with both the product and the service provided. I highly recommend this retailer to anyone looking for quality watches and top-notch customer service.
30 juli 2025
Svar från watchesworld.com
Dear Valeria,
Thank you very much for your kind and detailed review about your experience with us.
It was truly our pleasure to assist you, and we are glad that we succeeded in meeting your expectations in full.
We remain at your disposal for any future orders or for any help or assistance you might need!
Kind regards,
Customer Service
Watches World
Very professional operation
My process with WatchesWorld lasted about three weeks, from start to delivery. I have to say, I was very nervous about buying a watch of the calibre I bought — online and paying up front — but the whole experience was smooth and seamless. From my initial dealings with Flavio, and then especially my later dealings with Margarita, it was ten out of ten.
31 juli 2025
Svar från watchesworld.com
Dear Donal,
Thank you so much for taking the time to share your experience with Watches World!
We truly appreciate your kind words and are delighted to hear that everything went smoothly from start to finish.
We understand that purchasing a high-value timepiece online can be a big decision, and we’re grateful that you placed your trust in us. It was a pleasure assisting you throughout the process, and we're especially happy to hear that we were able to make the experience seamless and reassuring.
Should you ever need any further assistance or decide to expand your collection in the future, we’ll be here and happy to help.
Wishing you many years of enjoyment with your new watch!
Warm regards,
Customer Service Team
Watches World
Trustful and reliable
25 juni 2025
Svar från watchesworld.com
Dear Vito,
Thank you so much for your kind review!
It was truly our pleasure to assist you in purchasing your dream watch.
We would be more than happy to support you again anytime in the future!
Kind regards,
Customer Service
Watches World
Meilleur prix du marché
Le prix est compétitif, l’accompagnement et les explications sont excellents.
Le délai a été un peu plus long mais on m’en a tenu informé.
Je recommande grandement WatchesWorld.com
21 juni 2025
Svar från watchesworld.com
Cher Jean-Louis,
Un grand merci pour votre retour positif !
Nous sommes ravis de savoir que vous avez apprécié notre accompagnement, nos explications ainsi que notre transparence concernant les délais.
Votre satisfaction est essentielle pour nous, et votre recommandation nous touche beaucoup.
Merci pour votre confiance, et n’hésitez pas à nous solliciter pour toute future acquisition horlogère!
Bien à vous,
Service Client
Watches World
Die Kommunikation und die Abwicklung…
Die Kommunikation und die Abwicklung verliefen einwandfrei. Ich bin mit der gekauften Uhr sehr zufrieden. Vielen Dank für die reibungslose Abwicklung.
12 juni 2025
Svar från watchesworld.com
Liebe Alina,
herzlichen Dank für Ihre wundervolle Rückmeldung. Es freut uns sehr, dass Sie Freude an Ihrer neuen Uhr haben und alles reibungslos verlaufen ist.
Unser Anspruch ist es, jedem Kunden ein rundum angenehmes und vertrauensvolles Einkaufserlebnis zu bieten. Umso schöner ist es, dass wir Sie damit erreichen konnten.
Vielen Dank für Ihr Vertrauen. Wir würden uns freuen, Sie bald wieder bei Watches World begrüßen zu dürfen.
Mit den besten Grüßen
Ihr Watches World Team
"Très bonne expérience client
"Très bonne expérience client : réactivité, professionnalisme. Un grand merci à Margarita pour le suivi client !"
10 juni 2025
Svar från watchesworld.com
Cher Christophe,
Merci beaucoup pour votre retour si chaleureux !
Ce fut un réel plaisir de vous accompagner tout au long de votre commande. Votre satisfaction est notre plus belle récompense, et nous sommes ravis d’avoir pu contribuer à une livraison rapide et sans encombre.
N’hésitez pas à nous recontacter pour toute future demande, nous restons à votre entière disposition !
Bien cordialement,
L’équipe Watches World
Just a perfect place to shop!
Just a perfect place to shop!
Very fast, professional and informative communication.
Thanks to Flavio and the team I received the watch on requested date and place. Definitely will come back for more purchases and highly recommended!
30 maj 2025
Svar från watchesworld.com
Dear Edgar,
Thank you so much for your kind words - they truly mean a lot to us. Knowing that everything went just as you expected, from the communication to the timely delivery, brings us real joy. Flavio was especially happy to assist and make sure your watch reached you exactly when and where you needed it.
We’re grateful for your trust and can’t wait to welcome you back whenever you’re ready for your next timepiece. Your recommendation is the highest compliment we could receive, thank you again!
Warmest regards,
The Watches World Team
Gran compra
Gran compra sin incidencias. Rapidez en el envío, seriedad en la comunicación y producto solicitado nuevo y en perfectas condiciones.
30 maj 2025
Svar från watchesworld.com
Estimado Alvaro,
Le agradecemos sinceramente su valoración y sus amables palabras.
Nos alegra saber que su experiencia de compra fue completamente satisfactoria, con un envío rápido, una comunicación seria y un producto nuevo en perfectas condiciones.
Trabajamos cada día para ofrecer un servicio de máxima calidad, y comentarios como el suyo nos motivan a seguir en esta línea.
Quedamos a su disposición para cualquier futura compra!
Atentamente,
El equipo de Watches World
Very professional !!👍👍
30 maj 2025
Svar från watchesworld.com
Dear Gianni,
Thank you very much for your kind words!
We truly appreciate your feedback and are glad to hear you were satisfied with the level of professionalism received.
It was a pleasure assisting you, and we look forward to welcoming you again in the future!
Best regards,
The Watches World Team
Seamless watch purchase from Stan
I recently purchased a watch from Stan at Watches World, and I couldn't be more pleased with the entire experience. Communication throughout the process was excellent—prompt, professional, and informative. Every question I had was answered thoroughly and quickly, which gave me a great deal of confidence in the transaction.
When the watch arrived, it exceeded my expectations. It was exactly as described—absolutely gorgeous, with impeccable attention to detail and in perfect condition. The packaging was also secure and elegant, reflecting the quality of the piece itself.
Overall, this was a seamless and highly satisfying purchase. I would not hesitate to buy from Watches World again and highly recommend them (Stan) to anyone looking for quality timepieces and top-tier customer service.
20 maj 2025
Svar från watchesworld.com
Dear Eric,
Thank you very much for your thoughtful review and for choosing Watches World! We are delighted that we were able to meet your expectations with excellent service and support throughout your purchase.
Your satisfaction is our top priority. We truly appreciate your recommendation and your trust in our team and our timepieces.
Please don’t hesitate to reach out whenever you need assistance or have any questions in the future. We look forward to welcoming you back to Watches World!
Warm regards,
The Watches World Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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