Wasserman - Everything for Everyone Omdömen 44

Z całego serca nie polecam !!!!!
Dokonałem zakupu auta na baterie dla dziecka za 570 euro . Po tygodniu zapytałem jak sytuacja z zamowieniem , dowiedzialem sie ,ze zamowienie musi byc anulowane bo 3 firmy kurieskie nie podejma sie wysyłki a nawet jesli to msiałbym dopłacic 1000 zł , uznano w sklepie, ze lepiej anulowac zamowienie . Przyjąłem taką formę śmiesznego tłumaczenia. Po tygodniu czekania na zwrot , okazało się , że księgowa poszła na urlop i wróci za tydzień , przelewu dokonano na karte Revolut więc mniemam ,ze wlasciciel ma aplikację w tel i moze dokonać zwrotu w ciągu 5 minut , niestyty mijają kolejne tygodnie a zwrotu jak nie było tak nie ma mimo kilku mailowych przypomnień ..... niestety ale zgłosze oszustwo internetowe . Setki zakupow internetowych a niestety w Polsce mnie oszukano..........

Nie polecam! Przedsiębiorca oferuje produkty zarówno na swojej stronie jak i na stronach dużych marketplace.
Niestety z jakością i poziomem obsługi pozostał daleko w tyle. Kupiłam produkt za około 1000 zł i po kilku dniach się przypomniałam w sprawie wysyłki. Otrzymałam informację, że muszę dopłacić 100zl.
Poprosiłam o zwrot płatności. Dziś niestety już nie odpisują nawet na e-maile.
Pieniędzy na rachunku nie ma.
Telefonu od tygodnia nikt tam nie odebrał.
Ostrzegam! Nie warto ryzykować.

This is the 3rd 4th time I review in here(?)… has been almost 2 months, and we still don’t get our package. The last answer we got from them was, the Transportation company damaged our package (that’s why it haven’t been delivered). Ok got it, but why don’t they make that company pay them for the damage package and just send us a new one through another company? I mean is so easy to fix, but they don’t do anything about it, we sent another email just asking for the refund about 2 weeks ago and no answer. Please FFS, just give us back our money if you’re not gonna fix the problem that is so easy to do! You don’t need to be a genius to think of a solution!!!

We’re so tired of you, give us back our money !!!!
Order number : 694761553

How can you care so less of your clients… by not even answering and it’s worse for you? If you would do your job more people would buy every time.

ANSWER OUR EMAILS AND GIVE US A REFUND!!!

My boardgame arrived, but it was in Polish. It was advertised as English on their website. Don't buy unless you speak Polish.

We didn't receive the invoice and they don't respond e-mails or answer telefone! We need a legal invoice to clear the payment done, please answer e-mails!!

Mam bardzo pozytywne doświadczenia ze sklepem Wasserman.eu! Zakupy na ich stronie są zawsze przyjemnością. Strona jest przejrzysta i łatwa w obsłudze, co bardzo ułatwia znajdowanie potrzebnych produktów. Proces zamawiania jest szybki i intuicyjny, a dostawa z reguły przychodzi szybciej niż się spodziewałem.

Obsługa klienta zasługuje na wysoką ocenę. Kilkakrotnie miałem kontakt z ich zespołem, zawsze otrzymywałem szybkie i pomocne odpowiedzi na moje pytania. To daje mi poczucie pewności, że mogę liczyć na ich wsparcie.

Produkty, które zakupiłem, zawsze były wysokiej jakości i zgodne z opisem na stronie. Dodatkowo, ceny są konkurencyjne, co sprawia, że warto robić u nich zakupy.

Podsumowując, Wasserman.eu to sklep, który mogę z czystym sumieniem polecić każdemu poszukującemu solidnego dostawcy sprzętu sportowego i turystycznego. Mam nadzieję, że moja opinia będzie pomocna dla innych klientów!

Sklep super. Duży wybór produktow oraz świetna obsługa. Znalazlam to czego szukałam i wiele więcej. Polecam

Świetny sklep, szeroki asortyment, w końcu znalazłam to czego szukałam, cała transakcja przebiegła bardzo szybko i sprawnie, szybka wysyłka. Polecam gorąco!

Wszystko przebiegło sprawnie i bezproblemowo. Asortyment bardzo szeroki, dużo do wyboru, atrakcyjne ceny, miły kontakt z obsługą. Polecam

Mile doznania miły kontakt, warto polecić. Pozdrawiam serdecznie

We ordered dog food on this so called website at a good price so purchased a 17kg bag. Everything on the web page said it was in stock. Even on the checkout page the order was taken and the money as well, of course. The very next day i recieve an email saying this product is not in stock. They said my money would be returned to my card that it was purchased with.
Since then, 18th April I have not heard back from them even after several more emails from my side asking where my money is. The money has still not been put back onto my card nor have I heard from them despite me putting the emails in both Polish and English!!!!
I would advise everyone to stay away from this website as it is obviously a complete SCAM!!!!
I wish these review sites would change it so that you can give ZERO.

Order was awaiting for processing-6 days since payment was processed,I emailed twice, first time I got replied that the parcel will be posted on next day, status of my order was still the same 2 days after I got replied.
I emailed 2nd time and I requested refund and cancellation if the order won't be sent on that day-shortly after my email status of my order changed to -in process.
Impressive since 9th of May till 15 th of May wasn't handed to courier yet.
In this point I know already that was my first and last time that I ordered anything from the store..I never experienced such a ignorance from seller as from this one.
6days since purchased they didn't even bother to get in touch with courier and update customer about status order. Disgraceful... I'm still waiting for courier status : collected.. I'm pretty sure I will back to update my review..
😂 If You want to order something for a Christmas it's time now,maybe till December after thousands of emails You will get it on time .

Purchased Hikvision intercom bit over a year ago. Camera stopped working recently, looks like water got in somehow(supposed to be waterproof)
Send tem an email, got no response.
I do not recommend this seller.

Nie dostałam odpowiedzi nie odbierają telefonów zamówiłam sukienkę I nie ma jej#572357040

We purchased an electrical appliance and had made a mistake with model instead of 95cm we purchased 60cm. We agreed on the terms and conditions and returned this device so that wasserman.eu confirmed the reception but we are still waiting for the refund in our bank. After more than a month we have started a process with our bank to get our money back. DO NOT PURCHASE ANYTHING TO WASSERMAN.EU.

It item ordered arrived as described and packaged very well. I read all past reviews and as a buyer makes you question the past and what to expect. From my experience the dispatch too longer that expected and update was sent out after getting in touch. Tracking was provided and arrived on estimated time. Pros cheaper than most online stores and also was only online store with item in stock. Cons dispatch can take longer than my expected time frame.

Do not use their store. Most likely they are scammers. They sell a thousand dollar notebooks on the Ceneo platform for a couple of hundred zlotys. There's no such thing. Free cheese only in a mousetrap. It's impossible to buy a product from Ceneo, and when you add it, it immediately disappears from the cart, while other stores are working fine. They do everything to make you go to their site, do not go.

I ordered at Wasserman.eu & I received an email from the courier service that my order would arrive on the 18th of July, but according to them, Wasserman did not provide them with the parcel to deliver my order.

I have emailed them three times & while they promise to respond within 24 hours I have not received a single email back from them.

They did receive my money so I hope to get a response on when they can ship my order. For now, there have not been any details or communication from their side.

My order number = 430854369

The first time for me that I ordered a product from Wasserman.eu. A beautiful website with an extensive range. Quick service. The ordered product was given to GLS the following day. With 6 days including weekend, it was delivered from Poland to us in the Netherlands. The product was well packaged and received in good condition. We are very happy with it and we will definitely order from Wasserman again.