We’ve always found the staff at Wards to be friendly, helpful and approachable. Any queries we have are dealt with quickly, and if any issues arise, they are always quick to respond and get things res... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wards have been nothing but exceptional. From the moment I was interested in the property they supported me, to the moment I am leaving. They’ve always made the whole process easy for me, always been... Se mer
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I've dealt with wards for some 15 years. They are a one stop shop for the landlords. They offer a service which is second to none from finding tenants to vetting them to collecting rent and everythi... Se mer
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Wards Property along with LetAlliance have been absolutely amazing, since the very moment I applied to view a property. They have consistently corresponded with me and nothing is ever too much trouble... Se mer
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Företagsinformation
Skrivet av företaget
Wards Property are your go-to, local lettings agency. You are ALWAYS WELCOME here at Wards, whether you're a tenant, landlord or investor our door is always open for you, if we can help then we will in a heartbeat. We strive to be ALWAYS LEARNING. We listen to your feedback and work iteratively to improve our processes. That way we are ALWAYS GROWING the services we offer to you! Here at Wards we're ALWAYS TOGETHER, striving to achieve our goals through teamwork and working collaboratively. With all of that said we are ALWAYS HERE to help.
Kontaktuppgifter
129-131 Church Street, ST4 1DB, Stoke-on-Trent, Storbritannien
- 01782 848700
- office@wardsproperty.co.uk
- wardsproperty.co.uk
4,7
Utmärkt
44 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I honestly don’t know what they could…
I honestly don’t know what they could do to make my time with them go more smoothly. After having a few bad experiences in the past I found the staff really helpful. When I had to leave for a new job in another city they made the translation really easy. Thanks Wards. As I said to you before if I come back to Stoke you will be the first place I look for a new home.
1 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Used Wards for many years looking after…
Used Wards for many years looking after our property in Stoke-on-Trent very professional and helpful
2 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
I've dealt with wards for some 15…
I've dealt with wards for some 15 years. They are a one stop shop for the landlords. They offer a service which is second to none from finding tenants to vetting them to collecting rent and everything in-between. I have a few properties that Wards manage and I'll never ever think of changing anything. The office staff is very knowledgeable and handle all enquiries professionally. Highly recommend
9 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Good staff have great knowledge of…
Good staff have great knowledge of property market
16 augusti 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Good sound advise very helpful
4 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
As a tenant
As a tenant, my experience with Wards Property Management in Stoke-on-Trent has been excellent. They have been consistently responsive, addressing any issues or concerns quickly and professionally. The team is approachable and easy to communicate with, making the rental process smooth and stress-free. I would highly recommend them to any tenant looking for a well-managed property and reliable service.
9 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future needs.
Best regards,
The Wards Property Management Team
Wards Property Management ⭐⭐⭐⭐⭐
Wards Property Management based in Stoke-on-Trent have been a joy to deal with. The staff are polite, helpful, friendly and go out of their way to provide an exceptional service. They have been professional and approachable, making the whole process stress-free and explained to me. I can recommend them to anyone looking for any reliable property management services.
9 september 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Friendly people to deal with ontop of…
Friendly people to deal with ontop of an excellent service
15 maj 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Selling a rental
I wanted to sell a rental with the tenants in place - a previous national agent (spicer-haart / butters john bee) couldnt understand the concept of contacting their landlord portfolio with the opportunity but Wards did and put a deal together, helping with every bump in the road we encountered and we got there in everyone's best interest 👍
3 juli 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property needs.
Best regards,
The Wards Property Management Team
Wards Property Management in…
Wards Property Management in Stoke-on-Trent have been fantastic to work with. The staff are always friendly, helpful, and go out of their way to provide excellent service. From the very start, they have been professional and approachable, making the whole process smooth and stress-free. Highly recommended for anyone looking for reliable property management services!
16 augusti 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Superb letting agents
Superb letting agents who have managed our properties for a number of years. One of the most proactive and professional agents we've worked with and look forward to a continuing professional relationship. Highly recommended.Superb letting agents who have managed our properties for a number of years. One of the most proactive and professional agents we've worked with and look forward to a continuing professional relationship. Highly recommended.
8 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
We have worked with Wards since 2007…
We have worked with Wards since 2007 managing our property portfolio. We have always found Wards to be professional, helpful, honest and a huge source of information regarding the area and industry in general. Wards have often gone way beyond our expectations in terms of dealing with queries, questions and advice and are always extremely professional with a great 'can-do' attitude. We would have no hesitation in recommending Wards Property Management if you are considering their services.
12 oktober 2023
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Compliant
HI. I've not actually had the experience of renting from,or to Wards Property. However I work for a company who supply the Many certificates that Wards need to be sure the property's they look after are compliant with legalities. I can safely say Maureen is on the ball with this. I am in constant communication with the company supplying the updated certificates when they are requested. This shows the companies due diligence when it comes to looking after their rentals.
4 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you.
Best regards,
The Wards Property Management Team
Absolutely abysmal company
Absolutely abysmal company. I've been a tenant for 7 years and upon moving out, they're trying to charge me £350 for animal damage to a carpet when I don't own pets. The property was let me to in poor condition and already damaged. Bunch of no-good, money grabbing thieves. Also ignored 95% of my issues with the property when i was there. Constantly failed to send anyone out to fix issues and put everything on you. The amount of money that I have had to pay out to fix their issues. Time to lawyer up.
I don't give you consent to share our personal emails.
4 oktober 2024
Omdöme utan inbjudan
Svar från Wards Property
Hi Luke,
As you know, I have been in direct communication with you via email, and with your consent, I’m happy to share that conversation here.
The end of a tenancy can be challenging, as landlords and tenants often have differing views on certain matters. Unfortunately, we find ourselves in the middle, working to provide evidence to support either party. This is the basis on which deposit disputes are resolved.
I understand that you have acknowledged the damage to the decoration and have made a counteroffer to the landlord. Regarding the carpets, while you’ve mentioned that you had a gecko, I cannot say for certain if that contributed to the damage. However, as I stated, I will communicate your position to the landlord and await his decision on the carpets.
As requested, we will no longer make contact with you and will leave things with the deposit service to finalise
My experience with Wards Letting…
My experience with Wards Letting Agents, especially with Caroline, was exceptional. We highly recommend Wards Letting Agents, thanks to Caroline's dedication and outstanding service.
18 juli 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
No problem whatsoever agents really…
No problem whatsoever agents really helpful kind showed up on time made me feel comfortable I would recommend these
4 juli 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
Great service for over 8 years…
I’ve worked with Wards for over 8 years as a landlord and their service is excellent and wholly recommended. Great staff and communication. Well done and thank you to Justin and the team
2 maj 2024
Omdöme utan inbjudan
Svar från Wards Property
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.
Best regards,
The Wards Property Management Team
If i could give less than 1 star i…
If i could give less than 1 star i would. In september when moving in the house wasn’t cleaned since last tenants moved out, their contracts are still here which is breaching legal confidentiality. Since then there has been repeated problems with furniture and with getting things fixed, old rubbish from previous tenants removed, the landlord hasn’t been to the property in over 5 years according to the neighbours. when asking to change mattress due to bruising because of the springs it has been actively refused despite asking to speak to the landlord directly and stating that they’re welcome to come to the property to check. Overall experience is terrible there is no professionalism nor courtesy. I recommend finding another agency as you will most likely be let down.
16 september 2023
Omdöme utan inbjudan
Svar från Wards Property
Hi Sophia, firstly I want to apologise on behalf of Wards that you feel this way and i have followed up via email touching on some of the reasons for the delays inc the landlord's reluctancy to be proactive due to arrears from another housemate
Also to clarify some points, Chloe went above and beyond attempting to get repairs approved by your landlord as and when reported. Ultimately, we have to act on their instruction whether we agree with that or not, also property inspection reports sent to the landlord showed that the property was dirty and not how it was given to you
On a positive note, i can confirm that the landlord has now approved the new mattress and it will be delivered shortly
Sorry for any issues faced as a result of the Landlord or Wards
Has made easy every one to get how to…
Has made easy every one to get how to rent
5 januari 2023
Omdöme utan inbjudan
Great place to rent a property and…
Great place to rent a property and helpful and friendly team
29 juni 2023
Omdöme utan inbjudan
Svar från Wards Property
Glad to hear that we got it right :)
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