Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bad experience. That Russian girl took buyers money and closed her business. I wish some one will sue her.

Betygsatt 1 av 5 stjärnor

My first ever experiencing an issue! Purchased a purse last year 11/30/22 still haven’t received it it’s still showing processing. Purchased another bag 03/25/23 still nothing and it shows processing.... Se mer

Betygsatt 1 av 5 stjärnor

I ordered in December, 2022 Jan and feb 2023 3 different orders I have sent msgs since April 3023 and keep getting responses from someone named ally stating they’re working on the return and every mo... Se mer

Betygsatt 1 av 5 stjärnor

Dont ever order from this site! Poor product, misrepresentation of merchandise advertised poor customer service! They will send you a rag of clothing without an invoice or size tags so you cant disput... Se mer

1,2

Mycket dålig

TrustScore 1 av 5

147 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I have more than 5 orders I am still…

I have more than 5 orders I am still waiting on, When I reached out to customer service they said they will get back with me. Never happened and was giving me credits buy more items. We need to find out where we can be refunded.

21 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Personal info leaked to dark web

Didn't order anything but apparently created an account few years ago and just got confirmation that my personal information got leaked to dark web from Wanelo. Nice.

18 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered in December

I ordered in December, 2022 Jan and feb 2023 3 different orders I have sent msgs since April 3023 and keep getting responses from someone named ally stating they’re working on the return and every month I follow up and nothing
Terrible loss learned my lesson I guess

11 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We can’t let Wanelo get away with scamming us and taking our money

I will never order from Wanelo ever again they are scammers they stole my money I ordered from them back in June I never got my stuff or money back so now I going to have to fight for my money back, we can’t let them get away with scamming us all of us that have been scammed by Wanelo we have to fight for our money back because what this company did is not right:

1 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am beyond sick

I am beyond sick . I ordered four items in May of 2023 , I have reached out to Wanelo over multiple times to find out what happened to my purchase or if I was going to get them or if they could refund me. Not only did I get the same automated Message back , they would not refund me. So not the site is shut down for good and I guess all of us got scammed. I am utterly sick .

11 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My advice don't buy anything from him I…

My advice don't buy anything from him I had 6 order since last year I didn't receive yet the customer service just answer me after a week we r sorry will contact the seller and nothing happened but what is happened later they not allowed my to open the site again 😄because I advice the people to not buy anything they are a fraud

2 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They are just scam!

They are just scam. I ordered something, and they charge me and I’ve never received anything!!! I’m just writing this review to save other people money from this unreal and stealer app!

10 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I made 3 orders on december 24,2022 and…

I made 3 orders on december 24,2022 and today’s day 07/20/2023 I have not received
I have sent more than 10 emails at customer service and the only answer is we are preparing or maybe the seller doesn’t have the product, but I hav not received my orders neither the Money, Don’t buy on Wanelo the only things they do is stole your money

24 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Send them to prison

I’ve emailed for 4 months for a refund for items I purchased for a vacation back in April, it’s July. They don’t send your orders they don’t refund you. I hope they go to prison for selling the knock off stuff they sell that they don’t actually ship out.

22 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wanelo scam

Ordered a bunch of sneakers off of Wanelo and they never got back to me. I called left messages.only thing they did say was there on it and they never did anything about the situation and it makes me upset is they say you can have their trust if something happens with your order they are a scam.

7 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 star

0 star
They still my money.I ordered an item since January, now it's 7 months, I haven't received anything.No money back .They keep sending credit $5.Same answer from customer service,since per their policy that have to answer something....

4 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 STARS!! SCAM!! DO NOT ORDER!!

0 STARS!!! DO NOT order from this place. This is a scam. I ordered in January 2023 and 6 months later I still have no product and no refund. I have been communicating with “customer service” and they keep saying there is a high volume. They emailed me in June 2023 and stated that it is too late to provide me a refund and when I replied stating that I was going to report them they asked me how I would like my redund(credited to my account or to my original form of payment). I replied stating that I wanted it back on my card and they responded a week later stating once again that there is a high volume and they don’t know when my issue will be resolved. I contacted one of the vendors directly and they stated that they can not provide me with a refund because Wanelo has not paid them for their products/orders for the past year then told me that if I wanted the product they can ship it out if I send them more money directly through PayPal. SCAM SCAM SCAM!!!

4 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM THESE THIEVES

DO NOT ORDER FROM THESE THIEVES! It has been 9 months and I have not received product or a refund for over $400! They have given me the run around for months and now just don’t respond at all. They claim to have a guarantee which is the only reason I even ordered from them. I am currently speaking with an attorney now. BEWARE!!!!

14 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 star bad and no respect

If I can give 0 no star is better because I waiting from January and February the product that I buyed and this no arrive yet, the customer care said that no return of money at this time , they unknow the location of the products because the purchases are pending, bad, bad, really bad....

13 juni 2023
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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