Great product and personalized service. The bags are perfect for wake shaping and moving easy moving opposed a big fixed water bladder that cannot be moved and takes up space. Owner Spencer phoned me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wakelife is great. Like many businesses during 2nd Covid summer there are tons of supply constraints and a delay in shipping is understandable (there was also a warning at the time of order). A couple... Se mer
We had a group of folks coming in to surf with us before the holiday weekend and I realized I needed more bags of lead/steel shot. I reached out to Spencer via email and he not only offered me a kille... Se mer
Ordered from them around Thanksgiving and a couple items I ordered had shipping delays which were not the fault of Wake Life. I’ve been impressed with their efforts to keep me informed as they worked... Se mer
Företagsinformation
Skrivet av företaget
Affordable Ballast Bags For Surfing And Wakeboarding.
Kontaktuppgifter
Cicero, IN, USA
- 317-316-3786
- info@wakelife.co
- wakelife.co
4,6
Utmärkt
90 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered items on November 27th which…
Ordered items on November 27th which included lead bags and a surf rope. Wake Life shipped my products on December 22nd. Received items on December 28th. However, they still charged my card on November 27th.
28 december 2020
Omdöme utan inbjudan
Svar från Wake Life
As we already told you via email, USPS has been completely overwhelmed the last couple weeks with the Holiday rush and Covid related issues. We have absolutely no control over what USPS does with your packages, we are always here to advocate for you to find your bags and try to figure out why they took so long to be delivered but we can only do so much. Also as we told you via email, we were even willing to send out more bags to assure you get your bags in a timely manner, and we make sure every customer gets their full order.
We are a bit confused by the 1 star review considering we have worked with you and done everything we can to make your order right and explain that we did ship your bags before December 22nd, but unfortunately USPS deliveries have been majorly delayed recently due to Covid and the Holidays. This is the statement directly from USPS on their website that reads "ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE."
Also just for clarification, there is no company that would ship over $600 in bags without charging you first. So yes we did charge you on Nov 27th when your order was placed, like any other e-commerce business would do and like we do with EVERY other order we have shipped out to our thousands of customers.
Thanks,
Wake Life
Awesome customer service
Awesome customer service! I am very impressed with how quickly they responded to my email inquiries. Both times I received a response within one hour. They were also very accommodating in replacing a item that was damaged during shipping.
16 december 2020
Omdöme utan inbjudan
great product at fair price
15 december 2020
Very Satisfied
Needed weight for my boat bow and winter truck bed and these shot bags are great. Compact, well made, and durable. Thanks guys
9 december 2020
5 star service 5 star quality
Because of Covid my bags took a little longer to get in.. (i ordered 1000lbs and I think the post lady hates me now) i got worried and emailed the company, they responded within 8 hrs each time and it wasnt automated, it was an actual person if you can believe that these days! His name is Spencer and he answered my questions everytime, didnt seem annoyed and was genuinely helpful. Once I received the items I was even happier, the bags are of great quality and they grew my wave to tsunami size. I was so happy I bought 500 more pounds and am now dropping it in the front for a much longer wave. I would recommend these guys to anyone any day, just be patient with your local Post Office.. apparently they don't lift a lot of weights lol
26 oktober 2020
Omdöme utan inbjudan
Over a month later and nothing received
Ordered items July 18, 2020. It's August 30th and nothing has been received. Wake surfing season is basically over for us, therefore I have no need for them at this point. Very disappointed. Will be seeking a refund.
30 augusti 2020
Omdöme utan inbjudan
Svar från Wake Life
Hi Daniel,
We appreciate you bringing this to our attention, with Covid our fulfillment process has been disrupted and we have been having some very long delays in the shipping process for multiple reasons including some delays we can't control coming from USPS themselves. All that being said we have refunded you in full and contacted you via email to apologize, please reach out to us with anymore questions at info@wakelife.co
5 stars
Great addition to get a more reliable/consistent wake. Received my lead bags a little later than expected, but the quality of the bags is impeccable. The bags are heavy duty with a sturdy seat belt handle which makes them easy to move around without worry of them tearing. The bags themselves are also stitched well and easy to manipulate in case wanting to place them in awkward corners/edges of the boat. Customer service was great with quick responses and solutions to getting my bags delivered just in time for WakeFest! Though the wait was a little longer than expected, it is understandable during the current times and I still give this company 5 stars.
21 juli 2020
Omdöme utan inbjudan
Please contact me
Please contact me.
I ordered this 6 weeks ago. I would like to cancel the order.
No info except my credit card was charged $500...
1 juli 2020
Omdöme utan inbjudan
Svar från Wake Life
Hi Kevin,
We appreciate you bringing this to our attention and we have refunded you in full, please reach out to us with anymore questions at info@wakelife.co
Great Quality, Worth the Wait!
Worth the wait! Production & shipping were backed up due to COVID-19, but once we got our order we were happy. The stitching and material is high quality. We added 1,000 lbs to our boat and our wave is the best it’s ever been! Thanks Wake Life!
23 juni 2020
Omdöme utan inbjudan
Very happy with my purchase
Very happy with my purchase, its a very simple bag, noting exciting about the bag itself but what it works is exactly what you want/need. Its adds extra weight in your boat and thats why you buy these bags:)
18 december 2019
Omdöme utan inbjudan
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