I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.
Great customer support, been an operator with them for over a year and they always get it taken care of. Definitely wanna highlight Chris and Darshak in tech support for always going above and beyond... Se mer
Företaget har svarat
This was my first time buying a machine and the support was there every step of the way. I had dumb questions they answered and helped me figure out my set up. Jacob was very helpful.
Företagsinformation
- Leverantör av varuautomater
- också i
- Butik för samlarobjekt
- Programvaruförsäljare
- Samlarkortsbutik
- Varuautomat för elektronik
- Varuautomat för skönhetsprodukter
Skrivet av företaget
VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
Why operators choose VTM
Skrivet av företaget
- U.S.-based support
- Onboarding, training, live tech support and a full video tutorial library.
- Every machine, one dashboard
- Track sales, get restock alerts and update products remotely, on web or mobile.
- Cashless-ready out of the box
- A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.
Our warranty promise
1-Year Limited Warranty
VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).
Kontaktuppgifter
5370 Naiman Parkway, Suite L, 44139, Solon, USA
- 888-373-8158
- sales@vtmvending.com
- vtmvending.com
Smart vending machines, ready to run
4,8
Utmärkt
231 omdömen
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Outstanding Support for a First-Time Business Owner
I’m incredibly grateful for Dakoda who guided me through every step of launching my vending business. He was consistently responsive, knowledgeable, and generous with his time, walking me through product selection, machine functionality, and software operations in detail. He gave me his personal number and made himself available by phone and FaceTime during the day, evenings, and even weekends—something that made a huge difference as a first-time business owner. With his support, I successfully purchased and placed machines. I truly felt supported throughout the process and feel very blessed to have had his assistance. Most importantly he also became a good friend and a connection for m
18 november 2025
Omdöme utan inbjudan
Svar från VTM Vending
Dakota is very personable and we appreciate the nice review. Thank you
its very useful
26 november 2025
Omdöme utan inbjudan
Call them Barry Bonds the way they hit…
Call them Barry Bonds the way they hit it out of the park.
Review #3, and I’ll keep going as they are the ONLY machines I’d ever use.
If you have heard of Head Rush, you have seen VTM machines. Don’t go anywhere else.
30 oktober 2025
Svar från VTM Vending
Drew - Thank you. Look forward to your continued success and your sense of humor is always welcome.
Easy and Straightforward website
Easy and Straightforward website. Great customer service (a real person here in the US-who walks you through any questions or trouble shooting)
Machines were great and are user friendly. My overall experience thus far has been very good-would definitely recommend VapeTM!
15 september 2025
Dakota
Dakota, the nicest and easiest person I have ever worked with. Responsive at all times, helped me get my machine ordered and any questions answered. An absolute beast.
17 november 2025
Omdöme utan inbjudan
Picked up my mini wall yesterday
Picked up my mini wall yesterday, awesome machine. Looking forward to buying more!!
5 november 2025
Omdöme utan inbjudan
Jacob and others on the team have been…
Jacob and others on the team have been very helpful and informative! My purchase experience had been great and look forward to buying more in the future!
4 november 2025
Omdöme utan inbjudan
my first order from vapetm went…
my first order from vapetm went smoothly
great communicatin and fast support when i had a setup question
31 oktober 2025
Omdöme utan inbjudan
VapeTM offers high quality products…
VapeTM offers high quality products with great flavor and performance
13 oktober 2025
Omdöme utan inbjudan
Thanks Dakota!
Dakota has been absolutely amazing from the very start! It’s my first machine and first account. Not only did Dakota walk me through the process, but has acted as a sorta mentor helping me get started. His knowledge and advice has made this process stress free and exciting. Could not be happier going with Vape TM!!!! Thanks, Dakota🤟
24 oktober 2025
Omdöme utan inbjudan
Top Tier Provider
This company is great! If they have what you need, I highly recommend them as a trusted business partner.
3 oktober 2025
Wonderful business super cool and…
Wonderful business super cool and polite people thank you so much for all your help Jacob!!
24 oktober 2025
Omdöme utan inbjudan
⭐️⭐️⭐️⭐️⭐️ Outstanding Service Every Time!
VapeTM has consistently gone above and beyond for us. Every single time we’ve needed assistance, their customer service team has been nothing short of phenomenal — responsive, accommodating, and always willing to make things right without hesitation.
As a business, we rely on reliable partners, and VapeTM continues to prove themselves time and time again. It’s rare these days to find a company that truly stands behind their products and their customers, but VapeTM sets the standard.
On behalf of our entire team, thank you for always taking care of us and making every interaction smooth and professional. You’ve earned a lifelong customer and a loyal business partner.
— CKMK Investments, LLC
15 oktober 2025
VapeTM offers reliable products and a…
VapeTM offers reliable products and a wide selection of flavors. Fast shipping and excellent customer service!
27 september 2025
Omdöme utan inbjudan
Great support
I am an owner of 51 machines and vapeTM is amazing!!! Their tech support is the best and I bug them a lot!!! I recently had issues with a couple of my machines with me the credit card readers and I called Nayax one of the machine machines It took two days and they could not figure out the issue another machine I was at the location for over an hour and Nayax couldn’t figure out issue ….then I called our tech support VapeTM and within 5 minutes Ramya had issue fixed! Ramya is the best!!!! Everyone at the company is very helpful and wants to see their owners succeed. Someone is always available to answer questions and help out. Glad I’m a part of VapeTM!!
9 oktober 2025
Omdöme utan inbjudan
My man Dekota is great super helpful! Top of the line products!
My man Dekota is great
14 augusti 2025
Omdöme utan inbjudan
Excellent Customer Service!!!
Excellent customer service. Dakota is very knowledgeable and was readily available to answer all of our questions. Quick and easy communication made purchasing a breeze. The people over at VapeTM are very accommodating. Looking forward to working together for some time to come.
16 september 2025
The Best Service
Dakota was the best in all aspects! Helped me get my order placed and got the best price for me! He also gave me lots of good advice and knowledge i didnt have beforehand. Would recommend!
3 oktober 2025
Omdöme utan inbjudan
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