I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Se mer
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I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Se mer
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Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... Se mer
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Företagsinformation
Skrivet av företaget
Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.
Kontaktuppgifter
54 Broadway, PE1 1SB, Peterborough, Storbritannien
- 01733 555555
- help@vsavi.co.uk
- vsavi.co.uk
4,5
Utmärkt
304 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vsavi vape
Speedy delivery ,,really pleased with vape and it charges really quick .no problems at all unlike other vapes ,,chemical free ,well happy with the product even my mum is getting one to quit smoking ,,
23 juli 2023
Svar från VSAVI
Thank you Paul for taking the time to write your review. We are glad you are happy with the product and service provided.
Order not sent, been ask to call a number that they don't answer.
After I had placed my order, and past the due delivery date given when placing the order, I received a text asking me to call them regarding my order. I called straight away, and no one picked up. I then decided to send them an email, on their customer service email address given on their website, to ask them to cancel my order if it hadn't been shipped yet.
Two days later I receive another text asking me to call them. Again, I call them, but no one picks up. I then resend an email asking them to cancel my order. Both email have been left unanswered, and the order still hasn't been received.
When I place an order, I don't want to have to chase, and have to call a number that no one replies to. The text also mentions that I can click on "Chat" which is nowhere to be found. The text didn't mention what the issue was but simply that I had to call. Maybe next time try and first before asking your customers to call you.
23 juli 2023
Svar från VSAVI
Thank you for taking the time to write your review...We are sorry you are not happy the service provided. Customer service will contact you regarding the issues you have had.
Svar från VSAVI
Thank you for taking the time to write your review. Customers can contact customer service if there is a problem with delivery. They are always happy to help resolve any issues.
Great products and service
Great products at great prices made easy to purchase online and delivered quickly.
30 juni 2023
Svar från VSAVI
Thank you Susan for taking the time to write your review. We are glad you are happy with the products and service we provided.
Svar från VSAVI
Thank you Peter for taking the time to write your review. We appreciate your comments.
Svar från VSAVI
Thank you Caroline for taking the time t write your review. We appreciate your comments.
Svar från VSAVI
Thank you for taking the time to write your review. We appreciate your comments.
Great thanks.
12 april 2023
Svar från VSAVI
Thank you Jason for taking the time to write your review. We appreciate your comments.
Svar från VSAVI
Thank you James for taking the time to write your review. We appreciate your comments.
Exceptional customer service
Exceptional customer service, I am very satisfied
Many thanks to Ruth, who is very professional, understanding and supportive!!!
I recomend VSAVI
1 mars 2023
Svar från VSAVI
Thank you Lina for taking the time to write your review. We are glad you are happy with the service provided. Your comments are very much appreciated.
Sorry
Sorry, but I haven't used this product long enough to be able to evaluate it objectively
2 februari 2023
Svar från VSAVI
Thank you for your comments.
lushious liquid, infuriating bottles
I got 30ml each of the 100% VG Toffee Caramel Choco and Coconut Delight from the Gourmet range. Both e-liquids are lushious, and perfect for my taste. Vsavi sent them straight away and they arrived the next day. The containers, on the other hand, are a nightmare. The liquid came in 6 10ml bottles, so a lot of boxes, leaflets and single-use plastic. Plus the bottles are so hefty they can't be squeezed manually - I'm having to use a pair of pliers to squeeze the juice into the tank. I've had bottles of thinner plastic all the way from ECblend in the States which easily survived the shipping. So a bit of wriggle-room for improvement there - but the juice really is lovely.
9 februari 2023
Svar från VSAVI
Thank you for taking the time to write your review. Your comments are very much appreciated.
Vsavi are usually great…
Vsavi are usually great but on this occasion my order is nearly a week late and still nothing.
14 januari 2023
Svar från VSAVI
Hi thanks for taking the time to write your review. I am sorry you are having problems with your delivery. Customer service is happy to help with any delivery issues you have had.
Fantastic company and customer service.
12 januari 2023
Svar från VSAVI
Hi Lynn thank you for taking the time to write your review your comments are very much appreciated.
excellent service
everthing i have purchased from VSAVI all products have been very quick delivery, arrived safe , very happy with my items, excellent service all round
14 december 2022
Svar från VSAVI
Thank you Dawn for taking the time to write your review. Your comments are very much appreciated.
Frustrating experience for a product that’s meant to relieve stress
2nd order in a row that the products have been out of stock. You get a text for you to call in, rather than them having the courtesy to call you. Then the people on the phone wonder why you don’t have your order number to hand. First call they said half my products weren’t in stock so I asked for a refund which I never received, then a week and a half later I get another text and the other two items are now also out of stock. So they cancelled my order and I did receive tue full amount back.
15 november 2022
Svar från VSAVI
Hi Jane
Thanks for taking the time to write your review.
We are sorry you did not have a good experience when ordering from us.
We do contact customers in the first instance by phone if the product is out of stock. A text message is sent if there is no reply to the phone call. An email is also sent.
It can sometimes take several days for customers to get back to us.
We always issue refunds as soon as payments are settled. We are glad you have now received your refund.
Svar från VSAVI
Hi Gill thanks for taking the time to write your review. Your comments are very much appreciated.
Always fast delivery and lovely products
11 november 2022
Svar från VSAVI
Thank you, Ekaterina we appreciate the time, you have taken to write you review. It is very much appreciated.
Did not deliver
Did not deliver. Had to chase and was told they had tried to deliver and would redeliver at my cost. I was here all day when they claim they tried to deliver.
3 november 2022
Svar från VSAVI
Hi Peter
Thanks for taking the time to write your review. We are sorry you had some problems with the delivery. The courier company tried several times to deliver your parcel and could not gain access. Your parcel has now been delivered.
Excellent customer service and quality…
Excellent customer service and quality products. Will shop here again 👍
1 november 2022
Omdöme utan inbjudan
Svar från VSAVI
Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.
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