The overall ease of booking was good. However we had initially booked a different property back in August. In October we get a text message from the owner asking us to switch units, and they were c... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptionally well furnished kitchen, for cooking and serving. Relaxing and inviting living room with spectacular ocean views. Comfortable, quiet location, comfortable beds and elegant bathrooms mad... Se mer
Website gave good description of the rental and it's location. Selected dates and booking went smoothly. Only issue was when picking dates the calendar was too far right onmy screen to select the nex... Se mer
I booked a place yesterday, and I received a message today saying the price was higher than originally booked. So therefore I didn’t rebook with that place. I just rebooked another place and it went s... Se mer
Företagsinformation
Om Vrbo
Skrivet av företaget
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Website easy to navigate.
Beautiful home
Beautiful home, very clean, convenient and cosy! Host was kind and responsive. Wonderful experience, thank you!
Terrible
Terrible! I’ve been charged immediately for the quoted charge which says includes all fees and taxes. Will I have to pay more?
Very confusing
Found an ideal place for vacation at a…
Found an ideal place for vacation at a very good price point; interface is easy to follow to checkout, and all payments are well laid out for the purchaser; thank you
So easy and simple to use and our Host…
So easy and simple to use and our Host was amazing in response and answering any questions or concerns during our booking
excellent description of the home
excellent description of the home. we hope reality will match the advertisement :). we also appreciated the damage insurance offered
Great communication !…
Appreciate the instant confirmation and communication from the owners. That personal service goes a long way, especially when we are visiting from Canada.
It was okay
It was okay. It took a while to get the booking sorted out. I still do not have an address of the location I have booked. It is St. Marys Ontario but there is no streat address.
I bought the trip cancellation insurance, which I did not realize was applicable for those out of country. I didn't need it. It is an extra $52.00 that I did not need to spend. I don't like all the extra insurance charge options. It is expensive enough to travel right now. People do not need to be offered options they do not require. Ultimately, it was my fault for choosing.
Super speedy response with clear…
Super speedy response with clear instructions. Impressive!
It is barely 25 hours since I made the…
It is barely 25 hours since I made the reservation and so far 8 emails
Once I found a property for our travel…
Once I found a property for our travel dates things went well from there
Things were set up simply so it was easy to find out info such as deposit cancellation fees etc
Payment went well
And email confirmation was sent immediately
Thanks!
Booking pending or confirmed?
My booking shows as confirmed, but I keep getting reminders from the Host (= Guest Ready) to confirm payments a previously sent email or they will. Angel the booking. However I never got a link, just the reminder emails. I am confused whether the booking is real or not.
Easy to use and quick to book.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
