Grailbet Omdömen 

92
TrustScore 1 av 5

1,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I saw these on Facebook so went on their site and noticed all the stuff they are selling are coming from shein and Temu I saw earring I got for £2 on shein on this website for £25 Buying stock fr... Se mer

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Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THIS COMPANY. Dresses undersized, cheap, itchy material. No give whatsoever. They DO NOT issue anymore than 15% refund as they do not accept returns even though website states they do... Se mer

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Betygsatt 1 av 5 stjärnor

This company are conning the British Publuc they also have a website for Vedress which sells the same items… Excellent images… shame about the poor quality and blatant fraudsters !! Do not go anywhere... Se mer

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Betygsatt 1 av 5 stjärnor

Update, I am still waiting for my refund 12 months after receiving the substandard product, they now don't even respond to my emails, had buy another dress for my wedding, the worst of it is they a... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik
  2. Klädbutik
  3. Klänningsbutik

Skrivet av företaget

For centuries, the grail has symbolised the pursuit of something truly exceptional—a destination worth seeking and an achievement worth remembering. Inspired by that idea, Grailbet is built around ambition, discovery, and the belief that remarkable digital experiences are created through vision, not coincidence. Every element of the brand reflects a careful balance between refined design and dependable technology. Smooth navigation, responsive performance, and a secure digital environment work together to create an experience that feels effortless, whether accessed from desktop or mobile. Rather than standing still, the platform is continuously refined to meet evolving expectations while maintaining the consistency and quality that inspire long-term confidence. Grailbet is guided by a simple philosophy: excellence is a journey, not a destination. By combining innovation, authenticity, and a customer-focused approach, the brand continues to shape a distinctive identity where trust, premium quality, and memorable experiences come together naturally. It is a place created for those who value progress, appreciate craftsmanship, and seek experiences designed to stand the test of time.


Kontaktuppgifter

1,2

Mycket dålig

TrustScore 1 av 5

92 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,2

Alla omdömen

(92)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I saw these on Facebook so went on…

I saw these on Facebook so went on their site and noticed all the stuff they are selling are coming from shein and Temu
I saw earring I got for £2 on shein on this website for £25
Buying stock from shein, Temu and Ali baba and selling it for 20 times the price
How greedy?

21 november 2024
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Beverley, thank you for taking the time to write such a detailed review. We always welcome honest opinions, and we appreciate you sharing yours with us.

Betygsatt 1 av 5 stjärnor

Fuming is an understatement

Fuming is an understatement. Order dress . Asked for address to return 4 times dress is a lot long than in picture. Was asked to get a tailor to get it shortened Customers service is awful will not ever order from you again and I will definitely not recommend you. Wished I'd of looked at reviews before ordering.

6 februari 2024
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Lynda, we're sorry to hear your experience didn't meet your expectations. We appreciate you taking the time to share your feedback, and your comments have been noted.

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
Dresses undersized, cheap, itchy material. No give whatsoever. They DO NOT issue anymore than 15% refund as they do not accept returns even though website states they do. They provide name & address and say must return by DHL which cost £60.00 however DHL unable to deliver as name & address is fake & does not exist. STAY AWAY, THEY ARE DISREPUTABLE COMPANY. You have been warned!

4 februari 2024
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Cheryl, we're sorry to hear you were left with such a negative impression. We appreciate you taking the time to share your experience, and your feedback has been noted.

Betygsatt 1 av 5 stjärnor

AVOID!!!!!

It's a pity you cannot rate zero as this so called company should not be allowed to trade.
My experience i ordered a dress and cancelled on the same day,I was assured that I would get a refund £135.99 still waiting,so I have raised a dispute with my credit card company.
Do Not Use to save yourself disappointment,I wish I had read the reviews first.

9 augusti 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear your experience was so disappointing. We appreciate you sharing your feedback, and your comments have been noted.

Betygsatt 1 av 5 stjärnor

Just conning money out of people should be shut down

What a cowboy company this is the goods are cheap shoddy and nasty when I asked for returns labels they want to brush me off with a sob story and would I take a partial refund . This company is disgusting they shouldn’t be allowed to trade

28 juni 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear you feel this way. Thank you for taking the time to share your experience—your feedback has been noted.

Betygsatt 1 av 5 stjärnor

Do not buy anything from Company ,pure crap

Do not buy anything from Company ,
Ordered mother of the bride dresses they were nothing like advertised, payed € 250 for them , never got any response from them this was 3 months ago.
Just wish I had read the reviews before I had ordered from this scam company.

23 mars 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear your experience didn't meet your expectations. Thank you for sharing your feedback.

Betygsatt 1 av 5 stjärnor

STEAR CLEAR!!!!!!!!

I can't warn people enough, DO NOT order anything from this company. Impossible to send back and they don't give money that they "agree" to anyway

26 maj 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear about your experience. Thank you for taking the time to share your feedback.

Betygsatt 1 av 5 stjärnor

Please do not buy anything from this…

Please do not buy anything from this company, they are thieves and scoundrels. I paid £125 for a dress that was specifically tailored to fit me- at a premium price- which was hideous. The dress looked nothing like the pictures online and it did not fit at all, it was ginormous! They refused to refund me and tried to barter with me- they wanted me to keep the dress and they would refund me 5%. This went on and on over weeks and eventually they agreed to refund me 8%. Which they never did. Be warned. (This was in November 2021, unfortunately I could not select this date on the date of experience.)

28 november 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear your experience was so disappointing. Thank you for sharing your feedback.

Betygsatt 1 av 5 stjärnor

I wish I'd read the reviews

I wish I'd read the reviews! The dress took ages to arrive , so long I bought another dress.
The colour was poor. After lots of pestering them for how to return - I've just paid £28 to post it back to China!
I had no idea I was ordering from outside the UK. The dress was £85 I hope to get a refund on principle.

18 maj 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear your experience didn't meet your expectations. Thank you for taking the time to share your feedback.

Betygsatt 1 av 5 stjärnor

Only reason I gave 1 star was to move…

Only reason I gave 1 star was to move forward to review they're con merchants bought wedding outfit £137 didn't look anything like I saw no refund either shut them down

8 september 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We're sorry to hear your experience didn't meet your expectations. Thank you for sharing your feedback.

Betygsatt 1 av 5 stjärnor

I wish i had read these before i bought…

I wish i had read these before i bought from them.
The dress had so many faults, they wouldnt refund me as they would have to send it back to china,but would offer £10. ive heard nothing since ,
Its all a scam, i have reported them to Trading standards also, but still seem to be scaming peeople.

2 april 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for taking the time to share your experience. We appreciate your feedback.

Betygsatt 1 av 5 stjärnor

Sizing is way out!

I measured myself and added an extra inch but outfit has arrived and there is no way the top is anywhere near the right size!

21 mars 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for sharing your feedback. Your comments have been noted.

Betygsatt 1 av 5 stjärnor

Well I made the mistake of reading the…

Well I made the mistake of reading the reviews after I made the purchase. This item was down as a designer outfit, it looked absolutely tacky when I received it crumpled in a bag. Stay away from this website. I have given one star but really it’s zero in my mind. I had the pleasure of paying £154. For the crap.I had to wear white or I had dresses I could have worn. This was for a wedding I am gutted. Stay away from this scammer. Once they get your order the will not respond to you. They send you cheap materials. It’s a shame they are still operating in the UK

3 mars 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We appreciate you taking the time to leave a review. Thank you for your feedback.

Betygsatt 1 av 5 stjärnor

Πραγματικα οτι χειρότερο μπορεί να…

Πραγματικα οτι χειρότερο μπορεί να υπάρχει !!!! Μην πάρετε ποτε τιποτα απο αυτούς τους απατεώνες ! Παρηγγειλα ενα φόρεμα γάμου κ ήρθε αφού έγινε ο γαμος! Περίμενα 2 μηνες να μου το στείλουν ενω πληρωσα περισσότερο για να το έχω σε 10 μέρες όπως έλεγε στο site! Εψαχνα για φόρεμα τελευταίες μέρες εξ αιτίας αυτούς τους σιχαμενουνους ανθρώπους κ αυτής της αηδιαστικης γυναίκας lily που γράφει τα mail κ μου έλεγε οτι θα το έχω απο μέρα σε μέρα. Το έστειλα πίσω κ μου ειπαν θα γίνει επιστροφη χρημάτων, πέρασαν 9 μηνες κ έχουν σταματήσει να απαντανε στα email ουτε κ τα λεφτά μου έχουν στείλει πίσω!

4 april 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for taking the time to share your feedback. We appreciate you leaving a review.

Betygsatt 1 av 5 stjärnor

Should be banned from trading!

Disgusting! Customer service non-existent! Should have gone to Trust pilot 1st. Ordered wedding dress from them 06/01, they took the money and not received dress to date. They and Vedress should be banned from trading🤬🤬🤬🤬

29 januari 2023
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for your feedback.

Betygsatt 1 av 5 stjärnor

This company should not be allowed to…

This company should not be allowed to trad they sent a suit which had rust stains down the front I asked for refund they told me to have item dry cleaned
I returned item and after 6 months I still do not have refund

12 juni 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for sharing your experience.

Betygsatt 1 av 5 stjärnor

This company are conning the British…

This company are conning the British Publuc they also have a website for Vedress which sells the same items… Excellent images… shame about the poor quality and blatant fraudsters !! Do not go anywhere near these peopl!!! They never refund .. they do not admit fault .. call the Citizens Advice// Trades Description Act anyone you can think of to get this company off the internet!!!!!!

23 november 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for taking the time to leave a review.

Betygsatt 1 av 5 stjärnor

If it doesn't fit seems to be tough luck. No offer to replace unless you pay more

Dress arrived didn't fit. My wife is size 16. Her measurements matched their sizes. First reply. tell us your wifes Bust, Hips & Waist measurements and photos to show where it doesn't fit. Second reply take out the bust cups, said they allow extra material so take it to a tailor and they will give compensation. No obvious sign of extra material in seams. Told them no we wanted an 18. They said keep the smaller size and we will give you an 18 half price - therefore meaning we pay price and a half to get right size ! Also said they make to order, so why does it say X amount in stock when you order ?

12 oktober 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for taking the time to share your thoughts.

Betygsatt 1 av 5 stjärnor

PLEASE PLEASE STAY AWAY CON MERCHANTS

Update, I am still waiting for my refund 12 months after receiving the substandard product, they now don't even respond to my emails, had buy another dress for my wedding, the worst of it is they actually got their appalling product back no doubt they will sell it on to someone else that thinks they are buying a nice dress.
Why has no one shut these con artists down.

PLEASE STAY AWAY FROM THESE SCAMMERS

17 oktober 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

Thank you for letting us know about your experience.

Betygsatt 1 av 5 stjärnor

Well where do i start Please Please Do…

Well where do i start Please Please Do Not Buy from these people you are paying alot of money for trash garment the materisl is cheap and the stitching is appauling my garment arrived all screwed up in a plastic small parcel bag it was so creased i emailed lily&gown who runs this disgusting so called buisness she said they sqeeze your garment for cheaper shipment i am waiting for a refund as the jacket that came with the dress is unwearable they offered me 15% of £130 Please Please do not buy from this company they should be closed down they have offered £30 which i accepted but still not received

2 september 2022
Omdöme utan inbjudan
Logotyp för Grailbet

Svar från Grailbet

We appreciate you taking the time to leave a review.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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