They are not reliable with their services. Withdrawals are not possible and it's so frustrating and disappointing. Stay away from them. It's all lies and you will never get paid. Don't use them.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The VFX WhatsApp client person I got, Heather is real and not a bot for once I am in the monthly coupon group and I get paid bang on time every month. I know there's mixed reviews but I've found t... Se mer
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Phenomenal results , expert broker beats all others for trading with. I have been trading on and off for a decade now and Vortex and the strategy they use is far better than anything out there. I hi... Se mer
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Been trading with Vortex FX for a while now and I’ve had a great experience. Their support is responsive, the platform is smooth, and most importantly—they pay out fast with no issues. I’ve had consis... Se mer
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Företagsinformation
Skrivet av företaget
VFX Investment Portfolio A revolutionary forex investment solution merging cutting-edge AI algorithms with seasoned human expertise to consistently deliver market-beating returns while maintaining robust risk management. Vortex VFX strategically navigates the $6.6 trillion daily Global Forex Market using proprietary AI technology that achieves remarkable precision and stability even during volatile market conditions. AI-Driven Intelligence Our advanced neural networks employ sophisticated pattern recognition algorithms to analyze terabytes of market data in real-time, identifying high-probability trading opportunities others often miss. Expert Human Oversight Seasoned market strategists with decades of combined experience continuously monitor, evaluate and enhance our algorithmic systems, providing critical judgment where AI alone cannot. Proprietary Risk Management. Our institutional-grade risk controls maintain remarkably low drawdowns while systematically preserving capital, creating a foundation for sustainable long-term growth and investor confidence. Exceptional Performance Our track record speaks volumes: 73.75% annualized return with an extraordinary 95.56% of winning months, demonstrating consistent profitability across diverse market environments. By seamlessly integrating quantitative precision with human insight, our hybrid approach delivers institutional-quality currency exposure featuring an impressive 2.3 Sharpe ratio while maintaining maximum drawdowns below 7.8% - a combination rarely achieved in forex markets.
Kontaktuppgifter
4,1
Bra
42 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Let me tell you how I was scammed out…
Let me tell you how I was scammed out of $16,000 (THE COMPANY IS TRYING TO HIDE ITS FRAUDE BY REMOVING REVIEWS)
Hello, let me explain how I was scammed of approximately $16,000 by Vortex FX.
(Please read until the end and stay informed.)
I deposited my first $1,000 into my MT5 account (No: 302826) on 17/12/2025 and began trading. By 04/01/2026, I had generated approximately $3,000 in profit.
When I requested a withdrawal, the company accused me of scalping. Although scalping was stated as prohibited in their agreement, there was no clear explanation of what qualifies as scalping or the minimum holding time required. Despite the lack of clarity, they deleted $2,400 of my profits.
I repeatedly asked a very simple question via email and live support:
“How many minutes must a trade remain open in order not to be considered scalping?”
I never received a clear answer.
Later, I was told for the first time that trades must remain open for at least 10 minutes. From that point onward, I strictly followed this rule and ensured that all my trades were kept open for more than 10 minutes.
By 14/02/2026, my account had reached $11,400 in profit.
After this point, communication was suddenly cut off:
No replies to emails
No replies on WhatsApp
No replies via live chat
I was removed from their Telegram group after asking about my case
My withdrawal requests were not processed.
After I posted my experience on Trustpilot, the company contacted me and told me that they would assist me if I removed my review. In good faith, I engaged in communication with them via WhatsApp.
However, it has now been nearly three weeks, and I have received no assistance whatsoever. My messages are no longer being answered, and the issue remains unresolved.
This pattern of behavior — withholding profits, providing unclear rules, cutting communication, and asking for review removal before offering help — is extremely concerning.
I am still waiting for:
A clear explanation
The processing of my withdrawals
The release of my remaining funds
I am sharing this experience publicly so that other traders can make informed decisions.
Please trade carefully and always do thorough research before depositing funds.
1 januari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
We’re really sorry to hear about your experience, and we understand how frustrating this situation must be.
Thank you for taking the time to share the details — we genuinely take concerns like this seriously. Your case has been escalated to our relevant team, and it is currently under review so we can better understand what happened.
At Vortex FX, we value transparency and want to ensure that every client is treated fairly. We’re working to look into this thoroughly and will reach out to you directly with an update as soon as possible.
We truly appreciate your patience and the opportunity to address this properly.
Platform with benefits
This a good platform and I recommend people try using it
7 april 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you so much for your kind words — this genuinely made our day! 🙌
It means the world to us to know that your experience with Vortex FX has been a positive one. Reviews like yours are exactly what motivate our entire team to keep pushing to deliver the best possible trading environment for every single client.
We are so grateful to have you as part of the Vortex FX family, and we truly appreciate you recommending us to others — that is the highest compliment we could ever receive.
Rest assured, we will continue working hard to make sure your experience only gets better from here. If there is ever anything you need — whether it's support, guidance, or just a question about your trading — we are always just a message away.
Thank you again for your trust and support. Here's to many more successful trades ahead! 📈
Warm regards,
Vortex FX Team
More benefits offered
One of the best trading broker that I do recommend to try out.
8 april 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you so much for your kind words and recommendation — it truly means a lot to us!
We’re glad to hear you’ve had a positive experience, and we’ll continue working hard to provide the best possible service and support.
Wishing you continued success in your trading journey!
Use # Crop#Mines....# they are more reliable and to withdrawal is easy and fast.
They are not reliable with their services. Withdrawals are not possible and it's so frustrating and disappointing. Stay away from them. It's all lies and you will never get paid. Don't use them.
2 april 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
We’re really sorry to hear about your experience, and we understand how frustrating this must feel.
Please know that we take concerns like this very seriously. Issues related to withdrawals are a top priority for us, and we want to ensure they are handled properly and fairly.
We would really appreciate the opportunity to look into your case in detail. Could you please share your account details with us via direct message or email so our team can investigate and assist you further?
Your feedback is important to us, and we’re committed to working towards a resolution.
Svar från VORTEX FX LTD
Thank you for your kind feedback!
We’re glad to hear you’re happy with our service and response time. Providing quick and reliable support is very important to us.
We truly appreciate your support!
The WhatsApp client VFX person Heather…
The VFX WhatsApp client person I got, Heather is real and not a bot for once
I am in the monthly coupon group and I get paid bang on time every month.
I know there's mixed reviews but I've found them to be a decent Forex company making their way in a competitive business.
20 februari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for sharing your experience — we really appreciate your honest feedback.
We’re glad to hear that your interactions with our team, especially Heather, have been positive. Providing real, responsive support is something we truly value.
It’s also great to know you’ve had a smooth experience with payouts. We understand there are mixed opinions out there, and we’re continuously working to improve and grow in this competitive space.
Thanks again for your trust and support — it means a lot to us.
Support has been responsive whenever…
Support has been responsive whenever I’ve had questions, and everything has been handled professionally.
24 februari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your kind feedback!
We’re really glad to hear that our support team has been responsive and professional in assisting you. Providing timely and reliable support is something we always strive for.
We truly appreciate your trust and support!
This solution suits investors who value…
I'mThis solution suits investors who value consistency over chasing higher but uncertain returns.
24 februari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your insight — we completely agree.
Consistency and risk management are key factors in long-term success, and we’re glad to see that approach being valued. Our goal is to support investors who prefer steady, disciplined growth over unnecessary risk.
We appreciate you sharing your perspective!
Best bot out there
Best bot out there, good risk management and good support, always resoonsive
11 februari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you so much for your kind words!
We’re glad to hear you’re happy with the performance, risk management, and support. Providing a reliable experience and staying responsive to our clients is always a top priority for us.
We truly appreciate your support!
For my experience with this VortexFx
For my experience with this VortexFx. I like how's the customer services are very helpful and answering all the questions. I didn't have any problems with my deposit. I like the bonus that VortexFX give me to when I make a deposit. Also no commissions or fees. Thank you. I will stick with this broker from now on.
30 januari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for sharing your experience with us!
We’re really glad to hear that our customer support has been helpful and able to assist you with all your questions. It’s also great to know your deposit process went smoothly and that you’re enjoying the bonuses we offer.
We always aim to provide a transparent and user-friendly experience, so your feedback truly means a lot to us.
Thank you for your trust — we look forward to supporting you on your trading journey!
Svar från VORTEX FX LTD
Thank you for your feedback!
We’re glad you appreciate our support. Being available and responsive 24/7 is something we take pride in.
We truly appreciate your support!
Phenomenal results
Phenomenal results , expert broker beats all others for trading with.
I have been trading on and off for a decade now and Vortex and the strategy they use is far better than anything out there. I highly recommend using the expert VFX traders.
20 januari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your incredible feedback!
It means a lot to hear this from someone with your level of experience in trading. We’re glad that our strategies and approach have made a positive impact for you.
Our team is always working to deliver consistent and reliable performance, so your recommendation truly means a lot to us.
Wishing you continued success in your trading journey!
Transparent and Easy to Use
What stood out for me was the level of transparency. Account access, reporting, and performance tracking are all easy to follow, even if you’re not very technical
15 januari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your thoughtful feedback!
We’re really glad to hear that the transparency, account access, and reporting have made your experience easier and more comfortable — especially for those who may not be very technical.
Making things clear, accessible, and easy to follow is something we truly prioritize, so your words mean a lot to us.
We appreciate your support!
Company can hold money or doesn’t…
Company can hold money or doesn’t respond for weeks …. The bonus can be taken back anytime…. Think twice
12 januari 2026
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Hello,
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience with us did not meet your expectations.
For clarity, our trading bonuses are subject to standard terms and conditions, including an automatic expiry after 30 days, or removal in the event of a withdrawal. These conditions are consistent with industry practice across many prime and brokerage platforms.
That said, we regularly review individual cases and, where appropriate, are able to reapply bonuses after the 30-day period or following withdrawals when clients contact us directly. I’m therefore sorry that this was not your experience.
We would welcome the opportunity to look into this matter for you and resolve it promptly. Please feel free to contact me directly so we can assist you further:
👉 wa.me/vfxfx
Kind regards,
Vortex FX Team
VortexFx asking Trust Pilot to remove my review.
Update:
After reviewing them on trust pilot and I have all the evidence that they didn’t want to pay my profits (hard copy on emails) now they are asking Trustpilot to remove my review. I will always add the review back. I want everyone to know what happened.
THIEVES THIEVES THIEVES
I deposited funds and started trading. I made profit so I tested the water with a small withdrawal, it was approved, again after a week maybe i withdrew a little bit higher amount and was approved, so in my mind I was thinking ok they are legit and trustworthy but what happened after is FAR from that. I made almost 13k in two weeks, so I requested a withdrawal of 2k this time, after 2 days a response came back REJECTING the withdrawal. They said I was scalping and high frequency trading, and that they wanted to take half of the profit. I had all the proof that I ALL my trades were MANUALLY OPENED AND CLOSED, my average hold time based of MT5 report which I still have is 32 minutes for all the trades. I replied to their emails with proof from THEIR WEBSITE and Google that scalping and HFT (which I wasn’t doing is allowed at VortexFX) and yet to hear from them. They are bunch of fraudsters and will submit a claim regarding them. I know they are not regulated but still will file a claim against them.
After them not replying and ghosting my email, I blew the account on purpose because if am not taking my earned profit NO ONE WILL.
I blew the account archived it and DELETED IT.
NEVER AGAIN WITH THIS BROKER.
Their response to this will be in our terms and agreement it mentions no scalp, THIS is BS. They have it advertised on their website.
All screenshots and emails are available upon request.
Update:
First of all, the reason of rejecting my withdrawal was “scalp trading as mentioned in the email of rejection and high frequency trading” which both were advertised on your WEBSITE.
I wasn’t doing any copy trading or using any EA. I trade manually always.
I also don’t need anyone to trade on my behalf.
The reasons provided in your review were null regarding rejecting the withdrawal.
I was the one who closed the account and blew it because as I mentioned if am not receiving my own funds NO ONE WILL.
If I knew scalp wasn’t allowed I wouldn’t have traded that way.
No one was pressuring but your complaint team never reply to the emails and no phone number was provided to call.
The delay of replies to emails this should be worked on and not ignore your clients.
Best of luck for your broker.
Update:
I tried emailing several times and trying my best to resolve it with your team but NO ONE tried to reach back or email back with any info.
And I clearly said IF AM NOT GETTING MY PROFITS NO ONE IS and thats why I closed my account with you.
You should train you team to reply better and handle situation like they are supposed to be not all the same.
UPDATE:
Replying back to your answer.
IF YOU ARE ORGANIZED COMPANY AS YOU SAY, you would have checked the emails that were sent to you and NOT IGNORE THEM LIKE YOU ARE DOING TO EVERYONE ELSE BASED ON THE REVIEWS AND THEN YOU TRY TO DELETE THE REVIEWS by asking TrustPilot that reviews are fake.
You are stealing money from people by not letting them withdraw their profits so have your paid employees from the stolen money check on the emails and accounts.
OR AT LEAST REPLY TO YOUR CUSTOMERS WHEN THEY EMAIL.
In my opinion this is a fraud company if someone does a real investigation, ONE DAY an investigation will happen …
6 december 2025
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Hello,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience, and I understand how frustrating it can be to experience a liquidation — this is never an easy situation for any trader.
To ensure we can properly review what happened and provide meaningful assistance, we would welcome the opportunity to look directly at your account activity. If you’re comfortable doing so, please share your MT5 account number with us privately so we can review your deposit history, margin usage, and trading activity in detail. This will allow us to give you clear, factual insight into the factors that contributed to the outcome and highlight areas to be mindful of going forward.
As a broker, our objective is not for clients to incur losses. We regularly support clients — particularly those who are still developing their trading experience — by helping them better understand key elements such as leverage selection, margin requirements, and risk management. In many cases, adjusting leverage or ensuring sufficient margin can significantly reduce the risk of liquidation.
We would genuinely like to help you review this properly and see if we can assist. Please feel free to contact us directly so we can discuss this privately and constructively.
Kind regards,
Vortex FX
WhatsApp: wa.me/vfxfx
Svar från VORTEX FX LTD
Thank you for your feedback!
We’re glad to hear you found everything easy to follow and had a great experience with our customer service. That’s exactly what we aim for.
We truly appreciate your support!
Ein sehr guter handeln und vorsichtiger
Es ist eine sehr gut, der Broker handelt mit gewinn
22 december 2025
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Vielen Dank für Ihr Feedback!
Es freut uns sehr zu hören, dass Sie mit Ihrer Erfahrung zufrieden sind und positive Ergebnisse erzielen. Wir arbeiten kontinuierlich daran, unseren Service und unsere Leistung weiter zu verbessern.
Wir schätzen Ihr Vertrauen sehr!
Great experience and support
Im honestly I have to say , withdrawal may take time ,but you will receive your profit, the copier is doing well ,but even with Vantxxx,or Vtmxxxx,sometimes take longer,but so far excellent experience and support very good assurance and assistance.
16 december 2025
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your honest and detailed feedback!
We appreciate you highlighting both your experience with withdrawals and the performance of the copier. We understand that timing can vary at times, and we’re continuously working to improve this for a smoother experience.
It’s great to hear that overall you’ve had a positive experience and found our support team helpful and reassuring.
We truly value your trust and support!
Had a great experience so far
Had a great experience so far. Plenty of information shared and good trading advice.
12 december 2025
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Thank you for your feedback!
We’re really glad to hear you’ve had a great experience so far and found the information and trading insights helpful.
We truly appreciate your support and look forward to continuing to assist you on your journey!
My Experience With Vortex FX – After 3 Weeks of Chasing Them, I Know I’m Not Getting Paid
’m writing this review to share my personal experience with Vortex FX, and honestly, it has been nothing short of exhausting and discouraging.
I deposited my own money, traded using my own strategy, and made profits legitimately. The moment I requested a withdrawal, everything changed.
It has now been over three weeks—almost a full month—since I requested my payout. Instead of processing my withdrawal, Vortex FX told me my account was being “suspended” while their compliance team reviewed my trades.
During this long “review,” they accused me of all kinds of things: using robots, using a VPN, following signals, or having someone else trade my account.
In my personal experience, none of these accusations are true. And despite asking repeatedly, I have still not received any real evidence to support their claims.
What makes this even worse is the communication.
For three weeks, I contacted Vortex FX every single day. Some days I waited because I was tired of being ignored, only to reach out again and get the same copy-paste answers. No real updates. No explanations. No timeline. Just delays.
I provided everything they asked for, including proof that I traded manually and independently. Even after doing all that, my account is still suspended and my withdrawal is still not processed.
At this point, based on my personal experience, I’ve accepted that I’m not getting paid out. That’s exactly why I’m writing this review—so others know what I went through before depositing their money or trusting this platform.
This has been one of the most frustrating and disappointing experiences I’ve ever had with a trading platform.
11 november 2025
Omdöme utan inbjudan
Svar från VORTEX FX LTD
Dear Sir,
Thank you for taking the time to share your experience with Vortex FX. We sincerely apologize that your recent withdrawal and account review process has been frustrating, and we regret that your perception of our platform has been so negatively impacted.
We understand that a prolonged review, especially when awaiting a payout, is extremely stressful, and we are truly sorry for the lack of clear communication and the resulting delay in accessing your funds.
Please know that the compliance reviews our team conducts are mandatory steps to protect the integrity of the platform and all our clients, ensuring a fair and secure trading environment. We take all accusations of rules violations seriously and are committed to resolving them transparently.
To help you move past this current situation and ensure you have a positive, profitable experience on our platform, we would like to highlight two of our popular alternatives that minimize the risk of compliance issues related to trading strategy:
• Copy Trading: This feature allows you to automatically mirror the trades of proven, successful traders on our platform. It is a straightforward, compliant way to generate returns without needing to execute your own complex manual strategies.
• Professional Trading Options: For clients who prefer a hands-off approach, we offer managed account options or access to our professional trading desks, where experts execute trades on your behalf, strictly within our platform guidelines.
We are committed to resolving your specific case. Please contact our dedicated support team immediately via email or live chat with your account details so we can personally escalate your review and provide a direct, specific update on your withdrawal status.
We value your business and hope to restore your confidence in Vortex FX.
We appreciate your feedback. After reviewing your account, we found activity that was in breach of our clearly stated terms and conditions. Despite this, we still processed a goodwill payment of $8,000 on your original $5,000 deposit.
We also cannot comply with requests that involve pressure to remove reviews, and for this reason your account was closed. We remain committed to operating transparently and fairly for all customers.
Sincerely,
The Vortex FX Support Team
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