Had a minor issue with my withdrawal limit, but the support team handled it so quickly. They were super patient and explained everything in detail. Love this level of service!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I missed out on a bonus code during signup, but contacted support and they manually added it for me. They really look out for their players.
Ik raad u sterk af om hier te spelen of u wilt 3 weken wachten op u uitbetalen want wat is dat slecht geregeld hier als je vraagt krijg je te horen her is onderweg ligt bij u bankprovider bel je je ba... Se mer
Företaget har svarat
Het storten gaat binnen mum van tijd het staat gelijk erop , maar uitbetalen hou maar wat een drama is dat zeg verschrikkelijk. Het is beste leuk casino ik speel al jaren hier maar laatste twee jaar g... Se mer
3,5
Medel
316 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Voltslot Casino
Dear Ward Driessen,
Thank you for your positive feedback! We're delighted to hear that you've had a good experience with our games and that you've found our payout process satisfactory.
We strive to provide the best possible gaming experience for our players.
If you have any further comments or suggestions, please feel free to share. We look forward to providing you with more great gaming in the future!
Best Regards,
Voltslot Casino Team
Heel dom van mezelf om niet eerst…
Heel dom van mezelf om niet eerst reviews te lezen voordat ik €80 ging storten…
Via zelfde betaal mogelijkheid gestort als andere sites maar deze keer zit ik al een paar uur te wachten op m’n geld terwijl het op de andere sites meteen binnen komt. Mailtjes gestuurd en krijg steeds t zelfde standaard antwoord… Mn account gecheckt en zag dat t nog niet op ‘geverifieerd’ stond. Dus foto’s gemaakt van de gevraagde documentatie en wordt gewoon niet geaccepteerd! Blijkbaar heb ik hier een maand geleden ook 1 keer gespeeld en vragen ze nu om een bewijs van die betaling… Schiet mij maar lek!
Hopelijk komt t nog goed, maar ik betwijfel het…
Nadat ik ze 4 uur lang bestookt heb met mailtjes, krijg ik nu t antwoord dat ze niet voor morgen een oplossing hebben!
13 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Anoniem,
We're truly sorry to hear about the difficulties you've experienced with our platform. This is certainly not the experience we aim to provide for our players.
We understand how frustrating it can be to encounter delays in the deposit process and have issues with verification. We're actively looking into this matter and will work to ensure a smoother and more efficient process moving forward.
We apologize for any inconvenience you've faced, and we appreciate your patience as we work to address this issue. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out to us.
Best Regards,
Voltslot Casino Team
Geld gestort
Geld gestort, en niet bij geschreven, meerdere malen contact met chat, helaas nog steeds niet bijgeschreven, rare situatie, hopen dat het opgelost wordt, heeft 25 uur geduurd, maar toch goed afgehandeld
11 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Herman,
We're deeply sorry to hear about the issue you've encountered with your deposit. This is certainly not the experience we want for our players.
Rest assured, we're taking this matter seriously and actively working to resolve it. Our team is looking into the situation, and we appreciate your patience.
We understand how frustrating this must be, and we're committed to ensuring that your deposit is properly credited as soon as possible. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out to us.
Best regards,
Voltslot Casino Team
terrible
terrible . I don't recommend in the rest of the comments everything is entered. And it's hard to win.
11 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Grzegorz,
We're truly sorry to hear that you had a disappointing experience. We take all feedback seriously and we're committed to addressing any concerns.
We understand that winning can be challenging, as outcomes in games of chance are inherently unpredictable. However, we strive to provide a fair and enjoyable gaming environment for all our players.
We're also actively working on improving various aspects of our platform to enhance the overall experience.
Thank you for bringing your concerns to our attention.
Best regards,
Voltslot Casino Team
Good casino
After a little difficult start for the verification, the customer/support service did a good job to help me out with their patience to complete it.
There is a good variation in games to play, so well done.
Thursday the withdrawal and sunday the payout.
Yes, sometimes the systeem is a lil slow with issues, but with some improvement it could be a good one.
10 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Brouwer
Thank you for sharing your experience with us. We're glad to hear that our customer support team was able to assist you through the verification process, and we appreciate your patience.
We're pleased to know that you found our game selection appealing. We're constantly striving to provide a diverse and enjoyable gaming experience for our players.
Regarding the processing times, we're working on improving our system to ensure smoother and faster transactions. Your feedback is incredibly valuable in this regard.
We're grateful for your constructive input, and we're committed to making the necessary improvements to enhance your overall experience.
Best regards,
Voltslot Casino Team
Dont use this site
My first deposits went through as expected but yesterday i did 2 deposits and now 22 hrs later still nothing!
Reading all the other comments here gives the conclusion that this casino sucks and gives stress instead of fun !!!
So dont play here !
10 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Peter,
We're truly sorry to hear about the delay you experienced with your recent deposits. This is certainly not the level of service we aim to provide, and we understand how frustrating this must be for you.
We're actively looking into the situation and working to resolve any issues with our deposit process. Your feedback is invaluable in helping us identify areas that require improvement.
We apologize for any stress this situation may have caused you. Rest assured, we're taking steps to ensure a smoother experience moving forward. If there's anything else we can do to assist you, please don't hesitate to reach out.
Thank you for bringing this to our attention, and we appreciate your patience as we work to address these concerns.
Best regards,
Voltslot Casino Team
Svar från Voltslot Casino
Dear Rody,
We're thrilled to hear that you had a positive experience on our site!
Thank you for taking the time to share your feedback. We're dedicated to providing an excellent gaming environment and it's always rewarding to know when we've succeeded.
If you ever have any suggestions or if there's anything specific you enjoyed about your time with us, please don't hesitate to share. We look forward to welcoming you back for more enjoyable play!
Best regards,
Voltslot Casino Team
Het slechtste casino op deze aardbodem
Het is een verschrikkelijk slechte site en ik raad iedereen af hier te spelen. Wil je graag op niet Nederlandse sites spelen speel dan via Lala bet, boomerang bet of 0xbet. Dit zijn snelle betrouwbare casino’s die gegarandeerd uitbetalen.
Dit casino duurt dagen om te storten. Je stort een bedrag via “instant transfer” maar het duurt minimaal 5 uur voordat je het geld hebt, dit kan zelfs richting een aantal dagen gaan.
Als je de chat in gaat krijg je antwoorden waar je niks mee kan, de standaard poep verhalen “ we are so sorry” “please contact us bla bla bla “
1 tip : niet hier spelen
9 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Erik,
We're truly sorry to hear that you had such a disappointing experience at our casino. Your feedback is incredibly important to us, and we appreciate you taking the time to share your concerns.
We understand that timely transactions are crucial for an enjoyable gaming experience. We sincerely apologize for any delays you experienced with depositing funds. We're actively working on improving our deposit process to ensure faster and more efficient transactions.
Once again, we apologize for falling short of your expectations, and we thank you for bringing these concerns to our attention. Your feedback helps us make the necessary improvements to enhance our services. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We're here to listen and work towards making your experience better.
Best regards,
Voltslot Casino Team
Withdraw eindelijk ontvangen
Na twee weken wachten en een review hier geplaatst hadden ze het geld gelukkig overmaakt.
Wel even moeten wachten maar na de rep op mijn bericht was het binnen 1 dag erop! Probleem gelukkig goed opgelost uiteindelijk.
9 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Antwan,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay you experienced in receiving your funds. We understand how frustrating this must have been for you, and we appreciate your patience.
We are glad to hear that the problem has been resolved to your satisfaction. Your feedback is invaluable in helping us identify areas for improvement, and we will use this as an opportunity to enhance our services.
Thank you for choosing our casino, and we look forward to welcoming you back in the future. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team.
Best regards,
Voltslot Casino Team
One big Scam!!!
One big Scam!!!! Ik wil mn 1200 euro terug, alle benodigde documenten gestuurd, de eerste 100 euro via Astropay betaald maar nu willlen ze precies van dat een bewijs met naam. Alleen een astropay card staat niet op naam, overige 1200 van mn eigen rekening. maar ze gaan gek doen. Ik zweer t al kost het mij mn laatste euro, advocaten alles...,...betalen zullen ze.
5 augusti 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Popartschilderijen,
We are deeply sorry to hear about the frustration and inconvenience you're experiencing. Please accept our sincerest apologies for any difficulties you've encountered in the withdrawal process.
We understand the frustration you've encountered with the verification process and the withdrawal of your winnings. We apologize for any inconvenience you may have experienced in this regard. Verifying player accounts is a standard procedure designed to ensure the security and integrity of our platform.
According to the terms and conditions of our casino:
- "You must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account. This includes (but is not limited to) properly certified ID, proof of residence, proof of ownership and transaction histories of the payment methods used for the period of up to 12 (twelve) months, including bank or credit/debit card statements etc. You must provide these documents and information within 10 (ten) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time.";
- "In standard, the KYC process lasts no longer than 1 day. If there is any uncertainty, the terms may change.".
You can familiarize more with this rules following by this link: https://voltslot.com/en/info/terms_and_conditions.
We have stringent security measures in place to protect both our players and the casino, also we appreciate your cooperation in providing the necessary documentation.
If there's anything else you would like to communicate or if you have additional concerns, please do not hesitate to reach out directly.
We genuinely value your patronage and hope for the opportunity to regain your trust in our services.
Best regards,
Voltslot Casino Team
Scam
I just make my deposit few minutes ago..it was not showing up in my account and I thought something is wrong..so I did second one and guess what.. nothing. So I contacted the support and they said the deposit will be there within 24 Hours
Let's see how is gonna work but for now I'm totally not happy.
6 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Boyka,
We sincerely apologize for the inconvenience you've faced. It's concerning to hear about such issues, and we genuinely take feedback like yours seriously.
We're committed to ensuring that every player has a positive experience, and we understand how crucial timely transactions are. Please provide us with further details, and we'll prioritize the investigation of your case. Rest assured, we'll do our utmost to resolve this matter promptly.
Again, our apologies for the inconvenience, and thank you for bringing this to our attention. We hope to resolve this situation to your satisfaction soon.
Best regards,
Voltslot Casino Team
Casino with potential and have…
Casino with potential and have everythink what Casino should have.
5 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Michał,
Thank you very much for your kind and positive review! We truly appreciate your feedback.
We are committed to providing a top-notch gaming experience to our players. We continuously strive to offer a wide range of games, a user-friendly platform, excellent customer support, and fair gameplay. It's fantastic to know that you have recognized our efforts in this regard.
Once again, thank you for your positive words. We look forward to serving you and ensuring your time at our casino remains enjoyable and entertaining. If you ever have any questions or need assistance, please feel free to reach out to our dedicated support team.
Best regards,
Voltslot Casino Team
Voltslot: costa ricaanse maffia onder paraplu van haar corrupte regering
Na een ( tranentrekkende en schuldbewuste ) reactie van voltslot op mijn review, bedankt voor hun reactie. Op
Mijn vraag om hun fout dan op te lossen en mijn 2653 euro uit te betalen, weer een negatieve reactie
Kortom , de reactie die ze geven op de review is totaal niet conform de werkelijkheid en slechts om de mensen die de reviews lezen “ gerust te stellen”
Nogmaals :
1 ze hebben geen !!! Licentie
2 ze betalen nooit uit
3 ze betalen zelfs mensen en erger nog review sites om positieve kritieken te schrijven en daarmee mensen” gerust “te stellen
4 ze behandelen mensen met vragen en of kritiek als slachtvee … en handelen al de vragen per mail / standaardmails af
5 alles bewijst dat ze een grote oplichtersbende zijn
6 . Inmiddles aangifte gedaan in UK , NL en costa rica , waar de regering ( corrupt als zij is) natuurlijk deze manier om europeanen te beroven gedogen
2 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Van Andringa De Kempenaer,
We would like to sincerely apologize for any inconvenience or frustration you may have experienced during your interaction with our platform. We appreciate your feedback and would like to address your concerns as accurately as possible.
Firstly, regarding your claim that we do not possess a license, we want to clarify that we take legal compliance very seriously. Our casino operates under the strict regulations and licensing requirements.
We are deeply sorry to hear that you have had difficulties with your payout request. Please understand that we strive to process all withdrawal requests promptly and efficiently. However, in some cases, delays may occur due to various factors such as verification processes, banking procedures, or technical issues. We take every effort to resolve such matters as swiftly as possible, and we encourage you to reach out to our customer support team via live chat or email - support@voltslot.com, with your specific case details so that we can investigate and assist you in resolving this issue.
Once again, we apologize for any negative experiences you may have had, and we genuinely want to make things right for you. Please contact our customer support team with your account details, and we will investigate your withdrawal request thoroughly to ensure a resolution that meets your satisfaction.
Thank you for bringing your concerns to our attention. We are committed to continuously improving our services and providing a fair and enjoyable gaming experience for all our users.
Best regards,
Voltslot Casino Team
i won 3066€ on voltslots.
i won 3066€ on voltslots.
im trying to get the withdraw back for 8 days now!
sent documents with my bank transfers, still no payment...
i contacted a lawyer to help me..!
so if there is someone who is also not been paid out, contact me.
in dutch:
Ik won 3066€ op voltslots.
ik probeer om het geld terug te krijgen voor 8 dagen nu!
Verzonden documenten met mijn bankoverschrijvingen, nog steeds geen betaling...
Ik heb contact opgenomen met een advocaat om me te helpen..!
Dus als er iemand is die ook niet wordt uitbetaald, neem dan contact met mij op.
28 augusti 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Willem,
We apologize for the delay in processing your withdrawal, and we understand your frustration. Your feedback is important to us, and we are committed to resolving this matter as quickly as possible.
First of all, we want to assure you that our goal is to provide timely and efficient withdrawals to our players. Delays can occasionally occur due to various factors, but we are actively investigating the process to ensure that all withdrawals is processed carefully.
Verifying player accounts is a standard procedure designed to ensure the security and integrity of our platform.
According to the terms and conditions of our casino:
- "You must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account. This includes (but is not limited to) properly certified ID, proof of residence, proof of ownership and transaction histories of the payment methods used for the period of up to 12 (twelve) months, including bank or credit/debit card statements etc. You must provide these documents and information within 10 (ten) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time.";
- "In standard, the KYC process lasts no longer than 1 day. If there is any uncertainty, the terms may change.".
You can familiarize more with this rules following by this link: https://voltslot.com/en/info/terms_and_conditions.
Please do not hesitate to contact with us via live chat or email - support@voltslot.com with any further concerns or questions.
Best regards,
Voltslot Casino Team
Good site and good support from helpdesk
Good site and good support from helpdesk. Also the bonus and withdraws and deposits are very fast.
3 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Desley,
Thank you for your positive feedback! We're thrilled to hear that you appreciate our platform and the timely support provided by our helpdesk.
It's always our priority to offer a seamless experience to our users, whether it's the gameplay, transactions, or seeking assistance. We take pride in our efficient processes for deposits and withdrawals, as well as the attractive bonuses we offer.
Your kind words encourage us to maintain our standards and even aim higher. Should you have any further queries or suggestions in the future, do not hesitate to get in touch. We're here to ensure you have the best gaming experience possible.
Best regards,
Voltslot Casino Team
Svar från Voltslot Casino
Dear Karol Paczkowski,
Thank you so much for your positive feedback! We're delighted to hear that you've had a satisfactory experience with us.
Our team constantly strives to provide the best service and gaming experience to our users, and it's always rewarding to see our efforts being appreciated. Your kind words motivate us to keep pushing the bar higher.
If you ever have any suggestions, questions, or need assistance, don't hesitate to reach out. We're here to support you every step of the way. Enjoy your gaming sessions, and we hope to keep meeting your expectations.
Best regards,
Voltslot Casino Team
Zeer trage deposits
Ik heb in 2 dagen 3 stortingen proberen te doen op deze site. Er staat instant bank transfers, maar niks is minder waar. Ik wacht al 2 dagen op mijn 2 stortingen terwijl het bedrag waarmee je wilt spelen wel direct van je bankrekening afgeschreven wordt ! Dan hoort het ook direct op je spelers account te staan,wat bij alle online casino s wel zo is maar hier dus niet. Op vrijdag storten betekent op maandag pas spelen! Bizar
1 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Geralda van der Stelt-Koehein,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with the deposit delays. We understand the importance of timely transactions, especially when it comes to online gaming.
Our team is continuously working to streamline our processes and ensure that deposits reflect as soon as possible on our players' accounts. It's disheartening to hear that this hasn't been the case for you. Your feedback is valuable and will be taken into consideration as we review and enhance our banking operations.
Please contact our support team directly if you need any assistance regarding your deposits. We genuinely appreciate your patience and hope to resolve this issue swiftly to regain your trust.
Best regards,
Voltslot Casino Team
Good.......
1 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Pimm Van erp,
Thank you for taking the time to share your feedback. We're pleased to hear that you had a satisfactory experience with our platform.
Our team strives to deliver a quality experience for our players, and while we're glad to see you found it good, we're always aiming for excellence. Please let us know if there are any areas where you think we could improve or enhance your gaming journey.
We appreciate your patronage and hope to continue serving you with the same dedication in the future.
Best regards,
Voltslot Casino Team
Good game I like the casino and the…
Good game I like the casino and the games on it too
2 september 2023
Omdöme utan inbjudan
Svar från Voltslot Casino
Dear Cody Thomas,
Thank you for your positive feedback! We're thrilled to hear that you're enjoying the casino and the variety of games we offer. Our team works tirelessly to ensure we provide a diverse and entertaining selection for our players.
It's always uplifting to receive such commendations from our players, and it motivates us to continue refining our platform for an even better gaming experience. If you have any suggestions or recommendations, don't hesitate to share. We're here to make your time with us as enjoyable as possible.
Once again, thank you for your kind words, and happy gaming!
Best regards,
Voltslot Casino Team
Svar från Voltslot Casino
Dear Cezar Ionescu,
Thank you for your recommendation! We're elated to hear that our fast payments and impressive game selection have caught your attention. Our team strives to ensure that every aspect of our casino meets the expectations of our esteemed players.
Feedback like yours reaffirms our commitment to providing top-notch service. We'll continue to work diligently to maintain and even surpass the standards you've experienced.
Feel free to reach out if you have any suggestions or questions in the future. We're here to assist!
Best regards,
Voltslot Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.