After speaking with 3 different representatives AND BEING HUNG UP ON just for asking for a supervisor, Jamal from the escalation team answered my email and calmed my nerves by letting me know he’d res... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I unfortunately was unaware of the ongoing membership when I signed up through a promo on Facebook. I seen the membership fee and wanted to cancel because it was just too expensive right now. I was ab... Se mer
I had a problem, Eugene got ahold of me with a reply to refund my account promptly , and has been nicer than I ever could have expected. Waiting for my bank to be refunded and as soon as that is tak... Se mer
Emerald was so kind and helpful. After a purchase was made from my card to this business that I didn't make, I asked for a refund. Emerald was given my case and got me my money back and even gave me a... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
At first I was skeptical about the refund
At first I was skeptical about the customer service representative refunding me back the full amount I paid for the the credits I bought. But they came through and the customer service agent was understanding of my problem.
False advertisement to buy a product…
False advertisement to buy a product that didn't exist for them. My account was then charged twice but when customer service was contacted the problem was resolved promptly.
Problem being resolved
I had a problem, Eugene got ahold of me with a reply to refund my account promptly , and has been nicer than I ever could have expected.
Waiting for my bank to be refunded and as soon as that is taken care of I will be back to rate him and his customer service a solid 5 stars. .
I bought something from this sight
I bought something from a sight and didn’t know that there was another sight that charged me a lump sum of money on my credit card call them up and was willing to give me my money back on my card if I ever need something from that website I would definitely give them a try very trustworthy
Didn’t know I was signing up for a…
Didn’t know I was signing up for a subscription
Gracias por responder
Don t deal with them
These folks hit me twice in one week by starting a mo ly subscription i did not authorize; then dragging their feet to stop it. i think they are a scam and would like to give them a zero.
por favor devuelvanme mi dinero no veo…
por favor devuelvanme mi dinero no veo que ustedes cooperan realmente
There were charges that I did not…
There were charges that I did not authorize after purchasing perfume Valentino that was on sale for 13 dollars it was charging this one and another charge that I didn’t authorize I reached out to them and they stated a refund will be sent to me due this situation great customer service
Emerald was so kind and helpful
Emerald was so kind and helpful. After a purchase was made from my card to this business that I didn't make, I asked for a refund. Emerald was given my case and got me my money back and even gave me a €30 voucher so I could see what their company has to offer. Thank you Emerald!
Voltbaron.com was prompt in reviewing…
Voltbaron.com was prompt in reviewing my refund request. As well as offered thirty dollars to use on their site in the future.
It was very easy contacting them via…
It was very easy contacting them via chat
Gracias por la colaboración prestada
Gracias por la colaboración prestada
Alero solved my problem
Thank you for refunding my money.
Thank you for refunding my money.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








