VOLTAGE COFFEE SUPPLY™ Omdömen 603

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered in April, undelivered until June. Wrong item shipped. Returned. Almost July still undelivered.

Betygsatt 5 av 5 stjärnor

Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partia... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av kaffebryggare
  2. Kaffeautomat

Om VOLTAGE COFFEE SUPPLY™

Skrivet av företaget

WELCOME

Voltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.

Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.

WE ONLY SELL THE BEST

We’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.

EXPLORE OUR POPULAR COLLECTIONS:


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

603 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

No product and no communication

No product and no communication. I ordered Jan 31. I was aware of the delivery delays. My delivery date has gone and past with no updates or responses to any of my contact attempts. If things are delayed, please keep your customers updated/at least respond to emails.

12 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. Haven’t gotten a response to several email attempts about my product ordered over a month ago. Still hasn’t shown up. Will never use this company again.

7 april 2022
Betygsatt 5 av 5 stjärnor

Great price

Great price. Fast getting it shipped out!

4 april 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Thank you so much Edwin!

Betygsatt 1 av 5 stjärnor

The fact that you want me to download…

The fact that you want me to download an app to track the package I paid for is highly suspicious. You've lost my business going forward. You want to turn your customers into a product to sell to an app company? DO BETTER.

Update: the item which was listed as in stock didn't ship after 2 weeks. I received an email stating that it might ship in a week and a half, so I had to cancel. Ordered for same price from another supplier and received our filters within 48 hours. Voltage is a scam.

1 april 2022
Betygsatt 1 av 5 stjärnor

Shipment date consistently changed

Shipment date consistently changed. Customer service was pretty poor. I understand that there are shipment delays, I just wish the company was more transparent and actually followed up. I ended up canceling my order after waiting months for the product and consistently hearing a new shipment date.

31 mars 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Thank you for the feedback and our apologies for the experience on this one. We know it is frustrating as we have the same frustrations around the rolling lead times on backordered equipment. All the same, your comments have been noted to help address these issues going forward.

Thank you,
David

Betygsatt 1 av 5 stjärnor
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Hi Irian. We share your frustration with the backorders here! We sent out an email on March 11th to let you know it was delayed 3-weeks but luckily it is on the way with an ETA of April 1st! Tracking should be in your inbox. Reach out if there is anything at all we can do to help - thank you!

Betygsatt 5 av 5 stjärnor

Easy shopping experience

Easy shopping experience. They have items that no one else has.

30 mars 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Thank you for your feedback!

Betygsatt 1 av 5 stjärnor

Ordered a single pour portafilter…

Ordered a single pour portafilter recieved a dual one. Which compared to the original is half the weight and doesn’t quite fit the machine, seems like not a real marrazocco part

30 mars 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Hi Gavin - thank you for your feedback on this one. Can you email us a picture of what you received to service@voltagesupply.com? If you did receive the wrong portafilter, we will of course send you a return label and expedite ship you the correct one at no additional cost. Please accept our apologies for the experience! We would greatly appreciate you reconsidering your 1-star review. As a small company, customer feedback is critical to our success and we genuinely care about our customers.

Betygsatt 1 av 5 stjärnor

I ordered an Oscar II almost 2 weeks…

I ordered an Oscar II almost 2 weeks ago and it still has not even shipped. Voltage has been very hard for me contact. I am looking at mid April before my product ships. I guess I should have used Amazon. It appears to me this company is selling machines that it does not have in stock, taking the money up front and leaving you with an extended wait time.

29 mars 2022
Betygsatt 5 av 5 stjärnor

Quick shipment

Quick shipment, delivered sooner than promised. The PF came picked in original paper and was in as expected new condition.

29 mars 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Thank you!

Betygsatt 5 av 5 stjärnor

It’s nice delivery and a good experience.

I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.

25 mars 2022
Logotyp för VOLTAGE COFFEE SUPPLY™

Svar från VOLTAGE COFFEE SUPPLY™

Thank you for our feedback, Aaron!

Betygsatt 3 av 5 stjärnor

Ordered the product three months ago

Ordered the product three months ago. Was sent an email about the delivery status saying it would arrive at the beginning of the month. Now it's the 22nd of that month and I still haven't received my product. I reached out to customer service to inquire and they were very responsive. It now seems my product will arrive in the next week or two, I guess I will find out.

22 mars 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer