There was a delay on my first order which was outside of their control but I received a phone call to tell me why and when it would be delivered. It was delivered before they said it would. On my sec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Team at Voltacon are the best, especially Andrie, who's patience and expertise is impeccable. Andrie guided me through the installation from start to finish. If your thinking of getting solar ins... Se mer
Amazing company for all things power and solar, both at home and for our motorhome. Highly recommended, excellent communication, fast delivery and almost always have what you need in stock. Email repl... Se mer
Ordered 300 pounds of solar equipment 1st week of January. No confirmation email. Phoned them and said they was overrun by Christmas orders by an Indian I could just understand. Tried emails and co... Se mer
Företagsinformation
Skrivet av företaget
Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.
Kontaktuppgifter
VOLTACON Solar Burnsall Road, CV56BU, Coventry, Storbritannien
- info@voltacon.com
- voltaconsolar.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and efficient ordering and…
Very quick and efficient ordering and despatch/receipt of goods.
Faultless
From initial contact through to delivery Andrei has been faultless.
Would not hesitate to recommend or use again. Thank you from the team at Simon Wade - Electrical Engineering Services
Wrong panels…
I ordered 2 ET solar panels and sent 2 less expensive Renesola panels instead. Emailed the company and requested a refund for the price difference and Andrei responded quickly and the amount was credit to my account. Also noted the panels were extremely well packaged in bubble wrap. Fast efficient service
What a excellent experience all round
What a excellent experience all round. After comparing prices across many other major retailers, Voltacon came up on top for 95% of all the off grid components i needed. Followed by calling in for some electrical and best practice advice, these guys were super slick and knowlegable giving great advice in-line with regulation and tailored to my particular off grid configuration. Delivery was professionally packed on a pallet. Thank you everyone at Voltacon :)
Over-the-top customer service
Best after sales experience had where agent resolved request over the web chat feature answering outside their normal working hours! Existing order changed and help provided to place a new order with both getting delivered together. Only thing that needs looking into is the shop.app that is used when placing orders shows a letsencrypt ssl certificate rather than a cert from a respected certificate authority...
You responded promptly.
Good quality of panels at better price then competitor. Watch out for the delivery.
Good communication, Good panels (Bought the 180W Rigid.) Better price than other competitors. Only 1 small remark. Your delivery notification email are not helpful at all. I have received an email from transglobal express saying the panel have just been shipped. The links inside that email are broken or nor helpful at all. The courier turned up at home and no one was in. He left the panels on my door step and went. The panel could have been stolen. I had to call my wife to drive home (30 min drive) to put panel inside. Asked for partial compensation but nothing happens. Anyway good experience overall.
Best solar company for off grid equipment.
Excellent customer sevice.Good quality solar equipment with lots to choose from.
The company was very understanding when…
The company was very understanding when the panels arrived a bit smashed by the delivery company and they then sent new ones.
The price was vey good and the delivery…
The price was vey good and the delivery time was excellent.
Excellent experience
Ordered and paid for 2x Victron 185w…
Ordered and paid for 2x Victron 185w 12v Solar panels. In stock on website when ordered. I waited a week without any update. After contacting the company, I was told that they were out of stock and it would be 4 weeks before the next delivery was scheduled. I waited 4+ weeks, once again no update contacted the company again only to be told it would be at least another 2 weeks. I decided to purchase elsewhere, asked for a full refund and was told that I would be refunded immediately. It is now 8 days on and still haven’t received any refund. I emailed them again, have been told that I have now been refunded( Friday afternoon) nothing has been received by my bank and now it’s the weekend. Currently out of pocket by nearly £250😡. Very poor
Power cabinet, batteries and panels
The products, pricing customer service are fantastic, I bought a 16kw power cabinet, 6 pylontech batteries and 10 rensola panels. Over a month down the line I am more than happy with my setup and will definitely return custom to get more panels. Delivery of the power cabinet was a lot slower than they told me, order well in advance.
Just received my 2 battery’s and 8…
Just received my 2 battery’s and 8 panels form these guys again… thanks. I will only use these always ago service
Quick delivery and the best price
Really quick delivery and the best price i could find..
Purchased an ex display inverter from…
Purchased an ex display inverter from volta-con.
Upon installation it produced an f52 fault which is an installation fault. All installation instructions in the manual were followed accordingly.
My concerns were that as it was an ex display unit it was damaged prior to myself receiving it. I mentioned this over the phone and was assured several times that the inverter log would have stored the fault and could be read with no problem giving voltacon and myself proof of when the error first occurred. (It was this information that made me feel comfortable returning the item)
Unfortunately that wasn't the case as I was told it could not be read as the "inverter doesn't work anymore " even though a lot of it's main functions worked including the lcd display etc before I returned it.(at my own cost)
Just left without the information I was promised which would have made the issue so much easier to solve.
So much mis information from this company, only part of the issue is mentioned above.
0 stars would not recommend.
Fast delivery
Fast delivery, Good inverters I have brought 4 different ones 2 for other people were all happy with them.
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