Voicenotes Omdömen 41

Great quality of support. My issue got resolved within 12 hours. Very kind and helpful.

Terrible customer service, the pen didn't work, and they wouldn't give me a solution or a refund.

For me Voicenotes is really an application of high Quality. The result of recording a lecture/meeting, the making of a transcription as the base for a custum prompt is great. Each time I am amazed of the high Quality report I get with a prompt according to the rules of RACE: Role, Assignment, Context, Endresult.

Very useful app. I appreciate the new feature where the app memorises any uncommon names I speak about, so that it will not misspell them during transcription.

Amazing app that I use literally every day of my life. Developers are responsive. High quality. Couldn't recommend more.

I love Voicenotes. Voice recognition and transcription is excellent and the related features and automations make it super handy when integrating with my other productivity apps. The team is highly responsive to feedback and suggestions. Great experience so far!

I love the fact that they respond quick and help me throughout the whole process with every inquiry!

Using Voice Notes since almost 1 year, I can tell, it's a very useful and versatile tool that offers a range of practical features for organizing and retrieving information. The integration with Ask.ai is a standout, making it effortless to search through notes. For example, simply dictating the storage location of often misplaced items allows me to find them again in 90% of cases—saving me a lot of time and effort.

The custom prompts feature is also helpful, especially with the ability to automatically attach them to notes via tags. While the output from prompts currently needs to be copied manually into a new note, and subnotes aren’t available in the mobile app, these are minor limitations compared to the overall value the app provides. The idea of having the original script always accessible and being able to set one prompt output as the main note would make the experience even better, but as it stands, Voice Notes already delivers real productivity benefits.

Just works perfectly : web, android, obsidian sync. what a wonderful world. You make an integration to kMeet and I'm a fan for life!

I was invoiced 1 hour and 14 minutes before I was charged $99.99 for an annual subscription. At 10:46pm they emailed, so no time to cancel since I was already asleep at that time. Terrible deceitful business practice. Most reputable businesses would not do this, especially in an industry where you would thrive. I have sent several emails requesting a refund with no response.

I signed up for a trial with Voicenotes in August to test their meeting transcription service, but I ended up not using it at all. Since then, I’ve contacted customer support multiple times with a simple request: cancel my subscription and refund the charges. Responses have been delayed, inconsistent, and unhelpful.

The subscription continued for three full months, and they were unable to stop it until October. Eventually, someone on chat support told me they would only refund the last two payments, without offering any explanation. In total, they’ve charged me around €37, and at no point was I able to manage or cancel my subscription myself through the platform.

Canceling is extremely difficult, and the customer support experience has been chaotic. This makes the service feel more like a scam than a legitimate online tool. I’m still requesting a full refund, with no success. Avoid this website at all costs.

EDIT AFTER ANSWER BY VOICENOTES:
They refused to refund me simply because my first cancellation request came from a different email. The irony is that this email was the same as the billing email shown on my payment receipts, so they clearly knew it was me—even they later confirmed both accounts were mine, saw all the receipts I sent, and admitted the charges were real. It took them three months to even resolve the issue, and while they finally stopped the subscription, they still kept my money for a service I never used. I didn’t even log in once.

So apparently, to cancel a subscription on their website you must go through customer support, because making it simple would be too honest. There is literally NO way to cancel it yourself. And this “brilliant” support team took three months just to figure out I had used the wrong email, even though I provided receipts and proof from the start. They finally stopped the charges, but of course, no refund.

That’s not customer service, it’s theft disguised as bureaucracy.

AVOID THIS SCAM SERVICE—SAVE YOUR MONEY AND YOUR PEACE OF MIND.

The app is easy to use and makes organising meeting notes very easy. I reached out to the support team with a question about daily recording limit and the replied promptly and friendly with a solution. I have already recommended the app to several colleagues. I have meetings with people from all over the world, with some very strong regional accents, and the app has no problem transcribing these. The only improvement to the service I could suggest is to be able to create folders to organise notes into, especially useful if you are dealing with multiple projects at once.

Inaccurate and overly cumbersome service: I wasn’t even able to transcribe a simple menu, just because it doesn’t handle line breaks. But the worst part of all is the customer service: I’ve been trying to contact them in every possible way since June, and there’s absolutely no way to get a reply. Not via WhatsApp, not via email (I wrote multiple times both to info@ and to team@), not even through 'Report an issue'. I paid for 3 months (by the way, unsubscribing is extremely difficult and totally counterintuitive), and the receipt only shows my first and last name—no details, no VAT number, nothing at all… I’ve never seen such disastrous support from an app.

VoiceNotes is a great idea, poorly executed and, worse, terribly managed when it comes to customer service. I subscribed to the annual plan expecting a reliable, AI-powered note-taking platform. Unfortunately, my experience has been far from that.

I’ve had several issues, but the worst happened recently: nearly all my recordings and notes from the past few months disappeared, including important meeting content and project ideas. When I contacted support, their response was vague and unhelpful. They simply said the notes couldn’t be recovered and that they would “try to replicate the issue.” That’s it — no real solution.

What’s most frustrating is that I lost content I never deleted, and now there's no way to get it back. The app not only fails to do what it promises, but it also puts your work at risk.

If you value your ideas, your time, and your work, don’t subscribe to this app. I trusted it, I paid, and I lost.

Practical advice, and their solution worked a treat

Voicenotes is an incredibly useful app, and I can't live without it now.
I even bought a DJI Mic2 as a voice recorder to capture my thoughts while I'm reading on my Kindle, then upload them in batches to Voicenotes.

I've been using voice notes for almost a year. I have around 700 notes. It became my go-to capture tool.

I realized that my short thoughts are bigger, more interesting and complex, when dictated instead of written, because of the lack of friction.

I use Voicenotes every day to quickly and easily store notes. What I love most is being able to record ideas on the go and then chat with those notes to develop them further. It feels like having a personal assistant always available.

The technical support is also excellent: they responded quickly when I had a question and it’s clear they’re truly committed to continuously improving the app. Highly recommended!

perfect very fast, very good

What I like about Voicenotes is that they’re always listening to their users, so the app keeps evolving in the right direction—toward truly practical, everyday features.

This makes Voicenotes an app you want to use constantly; it becomes a dependable companion. Plus, it’s available on virtually every platform, which makes it even easier to use—from my smartwatch to my PC.