Shane is fantastic at what he does and a great person to work with. Built myself and my business partner an App from scratch that we are extremely happy with. Shane regularly went above and beyond our... Se mer
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Det här tycker kunderna
We can’t fault Shane at Vogal, he’s meticulous in his work. Understood our website brief, went away, worked hard at simplifying our website, making it easy to navigate and quick for customers to chec... Se mer
Företaget har svarat
Shane has worked hard to provide the perfect website for our new business. Changing and adapting as we figured out what we wanted. Nothing was too much trouble and he gave us help and advice along th... Se mer
Företaget har svarat
Shane was immense from start to finish Great communication, easy to work with. Understood every aspect of my need, worked tireless to get the website up and running and functioning exactly how we w... Se mer
Företagsinformation
Skrivet av företaget
We are the UKs digital experts providing services to over 200 clients since 2013
Kontaktuppgifter
The Orchard, Airedale Enterprise, BD21 5LE, Bradford, Storbritannien
- 0800 002 9001
- hello@vogal.digital
- vogal.digital
Superb sevice right from the very start
From my intial meeting with Shane and Shaun, they made me feel completely at ease. I was 100% confident that they would do an amazing job with my website and and my goodness me, they really have!
Not only are Shane and Shaun amazing at what they do, they know their subject matter inside and out, they are professional, relatable and completely wonderful.They have helped me launch my company and been there for me everyday to answer any questions I may have had. They have also been instrumental in helping me establish my brand further. They have designed items of uniform, marketing leaflets, business cards, packaging and much more, all for fabulous prices. I honestly don't know what I would have done without them. Having these two wonderful people on board has certainly saved me so much time, I honestly cannot recommend them enough. Superb 5* service right from the very start, and ongoing to this very day. Thankyou for investing so much time in me.
KJones Interiors
11 september 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Kelly for your kind comments. We look forward to a long and healthy working relationship with your business.
Thanks :)
Shane
Very good and quick service
Very good and quick service. Was happy to help when I needed some posters and tickets making for my charity event. Would definitely recommend!!
15 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Laura, We value working with you and happy to help with your charity event.
Shane Hollingdrake - Director
Designed posters for me excellent…
Designed posters for me excellent quality and design
This company is honest and efficient would absolutely recommend
15 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Jayne for your kind words. We appreciate your feedback. We look forward to working with you again in the near future :)
Shane Hollingdrake - Director
After just starting up a business…
After just starting up a business Vogal helped me get online. From domains and hosting to a next level modern website. Vogal could not be beaten on both price or quality. Thank you for everything. I look forward to working with you well into the future
15 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Jo. We really do value your comments and likewise, look forward to a long and health business relationship.
Shane Hollingdrake - Director
Brilliant professional service
Brilliant professional service! Made my accounting 100 times easier and faster! No issues. Would highly recommend, thanks Vogal
15 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Leanne for your kind comments. I'm glad we have managed to make your accounting processes easier and faster!
Thanks :)
Shane
Vogal Digital is a great company to…
Vogal Digital is a great company to work with, great service & always happy to help at anytime.
12 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you for your kind words. We look forward to a long and healthy working relationship with JP Fabrications. :)
An extension to our business
These guys definitely know their stuff when it comes to creating an excellent website and online presence. Since my site went live I’ve increased sales by 40%! Thank you so much for everything you have done. Much more than just a web design company, but a great extension to our business.
2 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Hi Chris, thank you for your lovely comments. We strive to offer the best services and it is warming to hear that this has paid off for you.
Thanks again
Shane
Outstanding service from start to finish
Outstanding service from start to finish. I cannot fault this company at all. The communication throughout my whole project was second to none.
The guys at Vogal managed to design/build me a website and system which exceeds both mine and my customers expectations. I would recommend Vogal Digital to anyone looking to take their business to the next Level.
Thank you for an awesome service!
2 juli 2019
Omdöme utan inbjudan
Svar från Vogal
Thank you Dan for your comments. We look forward to a long and healthy working relationship with your business.
Thanks :)
Shane
Strongly Recommended.
This company has been amazing. Such a kind generous company donating a website to a community scheme. I Highly recommend them. The layout, the structure to the website is perfect and great for what we need to support our community further. They saw the work and effort we put into our village Neighbourhood Watch and recognised we would benefit from a website so kindly donated one. Amazing. Thank you so very much.
27 december 2018
Omdöme utan inbjudan
Svar från Vogal
Thank you Kelly, We value working with you and happy to help the community.
Enjoy the service and have a great New Year.
Shane Hollingdrake - Director
5* quality service
Shane has been brilliant from start to finish and has always dealt with any queries quickly and done exactly what I have asked and more. I cannot fault one bit of the service I have received and would recommend Vogal to anyone wanting to build a website.
17 december 2018
Omdöme utan inbjudan
Svar från Vogal
Thank you Joe. We value your business.
Shane Hollingdrake - Director
Miniacs Only Group /Vogal Design
I cannot speak highly enough of Shane at Vogal Design.
He has given us everything we asked for and more and has made an easy to use site for our members.Shane has worked tirelessly and kept us informed throughout the whole process and is an absolute pleasure to work with .I have already recommended him /Vogal design to others.
21 augusti 2018
Omdöme utan inbjudan
Svar från Vogal
Thank you for your kind review Dawn. It's a pleasure working with Miniacs :)
RatedVinyl Website - Quality and Committed work by Shane at Vogal Design
Shane was immense from start to finish
Great communication, easy to work with. Understood every aspect of my need, worked tireless to get the website up and running and functioning exactly how we wanted it.
Can’t praise him and his successful company enough.
Thanks again for the hard work and continued support. I’ve recommended you to many people already.
25 juli 2018
Omdöme utan inbjudan
Unquestionable quality and service.
Absolutely amazed at the knowledge and experience of the team at Vogal. They were recommended to me by a friend and I will and have recommended them again.
The customer service was unquestionable, they were there for support at every stage and knew exactly what I wanted and put that into reality.
I can not in anyway fault the service I have received they truly go above and beyond and the final product was much more impressive than what I imagined, adding new features to my website that not just keep me current but on top of the market in my field.
24 juli 2018
Omdöme utan inbjudan
Well recommended!
Got a website from these guys, right from the get to I received a top class service!
From the ordering process, consultation, design, testing to go live. I can not fault them.
Reasonably priced, friendly and always on hand for any help.
I’ve had great reviews about the new site
Thanks!
24 juli 2018
Omdöme utan inbjudan
Appalling
Pomfret Heating Services
07514634502
Ok, so when having met Vogal Design through a mutual friend, the meeting went well, I was promised the earth as you would expect.
The website was built within a matter of minutes once payment and confirmation received. But the Typesetting, grammar and the spelling mistakes had to be pulled on a number of occasions .
When asking people of their thoughts on the website, one person commented "It's very amateurish, it looks like it's been built by the Chuckle Brothers". Generally speaking though, this was the jist of the comments ... Hmm ... Not what I wanted to hear!
The website never worked proper, photo's went missing, freeze up, emails did'nt work etc and more importantly it did'nt work on phones either.
Domain names was paid for .... Payment was taken, but the domain names was not registered. (Is this fraud?)
Google advertising was arranged too which never generated into a single call, email or text message ?????
Email and text messages was ignored on a number of occasions .... Not being there full time profession this would make sense now. (I did'nt know this at the time)
I've tried to resolve this dire service by giving them a chance to refund "some of the monies" which I think is reasonable but to no avail and I could go on but .....
I have all the info, emails and text messages from start to finish to back up this review.
Having received (legal action) threats from Vogal Design for/if posting an honest review not that they have any redress!
NOTE!
I have asked for this website to be taken down but still appears on their clients page, I'm now seeking a new webdesigner
11 november 2017
Omdöme utan inbjudan
Svar från Vogal
Thank you for taking the time to review our business on TrustPilot. We take all feedback on board to continually improve the services we give to all our clients.
We would like to address some of the points in your review below;
1. "The Website was built in a couple of minutes' - You first approached us in July of 2016 where your contract was agreed. Your website did not go live until 27th May 2017 - due to hold ups at your end. Therefore, rather than 'minutes' this was 10 months.
2. "The Typesetting, grammar and the spelling mistakes had to be pulled on a number of occasions" - As you purchased our basic website design package the onus was on yourself to provide ALL text and image content for your website. A proof reading service was never agreed or included in the package. Therefore, any mistakes was those you had made when sending over your content.
3. "When asking people of their thoughts on the website, one person commented "It's very amateurish, it looks like it's been built by the Chuckle Brothers" - This is the first time we have heard this. If you had approached us to discuss these comments the relevant changes could have been made. The feedback we received from yourself was (quoted) "Yeah its looking ok. I like that you can click on the logos and it takes you to another web site."
4. "The website never worked proper, photos went missing, freeze up, emails didn't work etc and more importantly it didn't work on phones either." - Again, we were never informed of any issues with the website. As a design agency hosting many bespoke systems and website we cannot constantly check the websites we build and publish for errors. We would have expected you to report these to us in the first instance. Upon checking, these issues had never been reported. We build all our websites using the latest coding languages and I can assure you that your website was fully mobile optimised.
5. "Domain names was paid for .... Payment was taken, but the domain names was not registered". - Upon checking our records, we can see that you requested to pay in advance for domain names and would let us know when to register them – however, we never received such confirmation, and the domains never registered. As explained in previous communications, once a cancellation request is formally received a full refund for these will be processed.
6. "Google advertising was arranged too which never generated into a single call, email or text message ?????" - We have explained how Google Advertising works numerous times to yourself, we explained that a £50 monthly budget in a competitive market is not guaranteed to generate mounds of calls. However, stats had been sent to you detailing how many visitors your website had received through the small campaign.
7. "Email and text messages was ignored on a number of occasions" - All our clients received an email communication on 8th September 2017 detailing changes to our support process. This explained that we would no longer accept queries via email or text message, and a support ticket must be opened through our support portal.
8. "I've tried to resolve this dire service by giving them a chance to refund some of the monies which I think is reasonable but to no avail" - Again, as explained once a formal cancellation request is received a refund will be given. (As stated in our T&Cs)
9. "Having received (legal action) threats from Vogal Design for/if posting an honest review not that they have any redress!" – This has absolutely nothing to do with posting reviews, we encourage all our clients to leave honest reviews of our services. We had been informed by other clients that you have gone out of your way to contact them personally to bad mouth our company, we simply reminded you that this is classed as slander and as a small business, if needed we will take any legal action necessary.
To summarise, if we had been aware of any issues with the services we provide to you we would have actioned these appropriately, the evidence we have shows us that you had no issues or difficulties in the dealings you had with Vogal Design From July 2016 to present. If you would like sight of this evidence, please let us know and we can provide all history and communications between yourself and us which are contrary to the review you have left.
Finally, as stated in our Terms & Conditions, once you have submitted a formal cancellation of service request we will take all necessary steps to cancel your services, refund as appropriate and remove your project from our website.
Again, we would like to thank you for taking the time to review our Company.
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