VogaCloset Omdömen 

79
•
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have been a long time customer at Vogacloset, but recently I stopped buying from their site because their prices have gone way up. Why do I have to pay double the price for a certain product, and th... Se mer

Betygsatt 1 av 5 stjärnor

Worst experience ever they stole my friend’s money and didn’t refund after returning two dresses They have issues with the delivery company and made her pay for it though the delivery company came... Se mer

Betygsatt 4 av 5 stjärnor

Vogacloset quickly became one of my favorites. Ordered through their website 6 times during quarantine and everything is packaged well and carefully. Im from the middle east (Qatar specifically) and t... Se mer

Betygsatt 1 av 5 stjärnor

I ordered from this company which advertises itself as “free returns”. This is not the case. They advertise sums of items in AED but it is actually a UK company so when you buy from then not knowing t... Se mer

Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

Whether you are looking for the perfect dress, sweater, or jeans, we offer an Exclusive collection of Women's Clothing, including the very best in European fashion at VogaCloset.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

79 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 31 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(79)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My 1st go to option for dresses

I have been purchasing from Vogacloset ever since it launched, and my experience has been amazing so far! I never had to return any item because of poor quality or damaged items. Its my 1st option to go for stylish party dresses in particular.
In general, I highly recommend it.

11 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

I wish I read some reviews before deciding to order . The item arrived damaged and it s been 2 weeks since I am trying to return it, but they are just trying to avoid the return and refund.
Its a big scam website . Please do not order. A waste of money and time. I will make sure to take the issue to another level, as such scams should not exist.

28 juli 2022
Omdöme utan inbjudan
Logotyp för VogaCloset

Svar från VogaCloset

Hi there,
Apologies for any inconvenience. This is an uncommon situation and we will do it better, we want the opportunity to further investigate your review. Please get in touch with us through WhatsApp (+44 7716 637526) or email (customercare@vogacloset.com) and share your contact details so we could help resolve the issue.

Betygsatt 1 av 5 stjärnor

They have the worst customer service…

They have the worst customer service ever. There are unavailable to take your call always. They do not respond to inquiries made on their customer care email. There is no tracking number as yet. I regret purchasing from this online scam website

27 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Big scam!!!!

I viewed the items on the original website and I found out that vogacloset doubles the price of the pieces. Their "sales" are just a big scam I don't know why people still recommend it. I'm so angry about this I feel like my money is stolen

15 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They make money on taxes!

Awful customer service, refunds are delayed. Items shipped to UAE are overpriced to cover the taxes and on top they make up paying custom duties taxes which they keep for themselves even if you have returned the the items. I asked to speak to the management about this, still waiting for someone to call me!

20 mars 2022
Omdöme utan inbjudan
Logotyp för VogaCloset

Svar från VogaCloset

Hello Sara,

Please accept our apologies for any inconvenience this might have caused. Kindly note that some countries including UAE apply duties and taxes after the order reaches a certain amount which we have nothing to do with.

As we pay all duties and taxes directly to the government on arrival, we are unable to refund any duties or taxes for any returned items.

We shall call you back again to assist you in the best way possible.

Thank you for understanding.
Have a blessed day 🌹

Betygsatt 1 av 5 stjärnor

A very disappointed customer

A very disappointed customer. Quality is low low unfortunately after washing my dress had to throw in garbage. This is 400aed plus dress. Never again am I buying anything from u guys.

20 mars 2022
Omdöme utan inbjudan
Logotyp för VogaCloset

Svar från VogaCloset

Hello Aggie, we are extremely sorry about the shopping experience you've had with us, we assure you that this isn't the experience we intend to provide.
Can you please contact us on customercare@vogacloset.com and will do our best to assist you, Thanks🌹

Betygsatt 1 av 5 stjärnor

I don’t trust a website that doesn’t…

I don’t trust a website that doesn’t allow or display customer reviews on items. For example I base most of my SHEIN purchases based on customer pictures to see if the are true to the official photo.

With VogaCloset a lot of the times the items are NOTHING like the picture

4 juli 2021
Omdöme utan inbjudan
Logotyp för VogaCloset

Svar från VogaCloset

Thanks for sharing your feedback. We are sorry that your experience did not match your expectations. This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment. Could you email us at customercare@vogacloset.com or WhatsApp ‎at +447716637526 and we will work with you to resolve any issues as quickly as possible.

Betygsatt 4 av 5 stjärnor

Worst experience

They refund me back the money. Thank you.

6 maj 2021
Omdöme utan inbjudan
Logotyp för VogaCloset

Svar från VogaCloset

Hello Hashem,
Apologies for any inconvenience. This is an uncommon situation and we will do it better, we want the opportunity to further investigate your review. Please get in touch with us through WhatsApp (+44 7716 637526) or email (customercare@vogacloset.com) and share your contact details so we could help resolve the issue.

Betygsatt 1 av 5 stjärnor

Rude woman on the phone terrible customer service

Customer service is horrible. Don’t order from them. I ordered stuff in the past which I had to return. Now every time I place an order I get a called from a rude passive aggressive person reminding me that I had returned items in the past as if they are holding grudge and making sure it won’t happen again. They don’t treat customers that return items very well. Most of the merchandise is bad quality anyways.

6 december 2020
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I had request a return and they called…

I had request a return and they called me when I had a class and my phone was away, now I’m waiting for another week for the return delivery!!! I’m so disappointed for waiting this long and no one called me or asked me or even e-mail me about this problem!

29 oktober 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Vogacloset

Vogacloset quickly became one of my favorites. Ordered through their website 6 times during quarantine and everything is packaged well and carefully. Im from the middle east (Qatar specifically) and the delivery takes 2 weeks, which is kind of slow. But im okay with it because the items gets delivered to me right to my doorstep.

5 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst online shopping website…

Worst online shopping website ever!!!!!!
They show you a piece on the model, and you get something else. Really bad stitching and materials for the price. Not worth it at all.

6 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent , all items arrived on time with great quality, it just take them long time to deliver

23 april 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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