Staff were helpful when we placed our initial order; our table was faulty and this was sorted out without a problem. We would order from Vivendo again, we love our garden furniture. Thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great designer chairs. Ever so slightly over priced, but incredibly beautiful. The material could be better as they scratched after just a few days of use. The delivery was very slow and difficult... Se mer
I buy a lot of stuff online & I mean a lot ! ( my whole house is built from the Internet ) and these are without doubt the best people I have ever dealt with I had ordered some dining chairs, d... Se mer
Mira chair set purchased for kitchen dining. Love the sleekness and simplicity. Build quality and satin finish is first class. Constant updates throughout the process from Alessandro at Vivendo... Se mer
Företagsinformation
Om VIVENDO.COM
Informationen kommer från olika externa källor
Vivendo is the home of quality Italian furniture.
We offer you a wide selection of exclusive contemporary products that combine originality and style with great value for money.
Meaning “living” in Italian, Vivendo goes straight to the backbone of the industry, working exclusively with family-led businesses who share our passion for design and commitment to quality.
Kontaktuppgifter
Flat 6, 20 Rosecroft Avenue, NW37QB, London
- 0333 577 9030
- contact@vivendo.com
- vivendo.com
4,8
Utmärkt
171 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely chairs
We bought 8 dining chairs that were designed beautifully, suit our needs perfectly and were delivered on time with no fuss.
17 januari 2017
Omdöme utan inbjudan
Great chairs, very comfortable and great value
Fantastic, sstylish, stackable plastic chairs. They are really comfortable.I have them in my kitchen dining room, but will look great with our outside table too. Really pleased with the product.
17 januari 2017
Omdöme utan inbjudan
Chairs
Excellent product and service support, delivery on time.
I would definitely recommend this company.
16 januari 2017
Omdöme utan inbjudan
excellent customer service
Great product. Clear perspex chair. Some issues with delivery but that was UPS. UPS were unhelpful but by contacting Vivendo customer service line the issue was resolved and I received a prompt call back.
Product delivered in time for Christmas. Would recommend the company and will use again.
12 januari 2017
Omdöme utan inbjudan
Beautiful, unusual furniture at excellent prices.
Easy to order on line. Excellent customer service and email contact during, before and after delivery. Well packaged and efficient courier service. Fantastic prices in the sale for fab furniture. No hesitation in recommending this company.
12 januari 2017
Omdöme utan inbjudan
Great listening & communication skills. Order delivered with a smile : ))
I ordered 6 bar stools and although the delivery took longer than expected due to Christmas timing, the order was delivered as my guests arrived and with a smile. Vivendo kept me fully updated and communication was clear and timely. I would thoroughly recommend their service.
6 januari 2017
Omdöme utan inbjudan
Clear perspex chair
Mine was a simple order and it was processed very efficiently, the product arrived before expected, and was faultless. My other half was very pleased with it!
6 januari 2017
Omdöme utan inbjudan
Excellent Customer Service
Very pleased with the Adria Dining Chairs. Very pleased with the customer service from Vivendo, other company could learn from them!
4 januari 2017
Omdöme utan inbjudan
Ghost dining chair
Lovely chair very stylish ... Very fast delivery... Regular date s of my order received .. Very pleased .
28 december 2016
Omdöme utan inbjudan
Stylish Chairs
I ordered a set of dining chairs at a great sale price from Vivendo. They are high quality and very stylish giving my much-loved marble table a new lease of life. Delivery was easy to track and very efficient. Would certainly buy again from Vivendo as I love Italian design.
27 december 2016
Omdöme utan inbjudan
Great products, good staff, terrible choice of delivery.
Really nice to see different products to all the usual rattan.
Products selected, bought and delivery arranged. Staff were great in organizing delivery so I didn't mind a short weight.
First delivery didn't show, then product arrived damaged. Typical UPS from my experience.
A few failed collections and a lost order later, I abandoned requesting a replacement and returned my goods.
Business like this need reliable fulfilment partners if they are to survive.
Their staff are great, but I still ended up without my product.
26 december 2016
Omdöme utan inbjudan
Svar från VIVENDO.COM
Dear Ms Squires,
Thank you for your review. We're always looking to improve the service for our customers and your feedback is vitally important in helping us make the necessary improvements.
We are really sorry about the inconvenience our carrier caused you. This was not the level of service or the reliability that we expect from them. We are expanding our range of logistics providers since situations such as this aren't acceptable for our customers or for us.
We look forward to assisting you again in the future with any quality furniture purchase.
Vivendo
Top rate company
Vivendo are a top rate company. The only reason I didn't give them Five stars is the delivery company they use. How UPS can be rated one of the world's leading delivery companies I do not know. I would use Vivendo again but ask the not to use UPS.
9 december 2016
Omdöme utan inbjudan
Svar från VIVENDO.COM
Dear Mr Floyed,
Thank you for your review. We're always looking to improve the service for our customers and your feedback is vitally important in helping us make the necessary improvements.
We are really sorry for the inconvenience our carrier caused you. During peak season in the run-up to Christmas they were not as reliable as we were assured they would be. We are expanding our range of logistics suppliers since situations such as this aren't acceptable to our customers or to us.
We look forward to assisting you again in the future with any quality furniture purchase.
Vivendo
Dining room chairs purchase
Great product and fantastic service,will
definitely recommend to others
8 december 2016
Omdöme utan inbjudan
Amazing customer service !
Wonderful service from start to finish best ever !!!!
5 december 2016
Omdöme utan inbjudan
Lovely clean, modern and colourful design!
And very good value and service.
2 december 2016
Omdöme utan inbjudan
Excellent Customer Service
Excellent service, fast delivery very happy to recommend
30 november 2016
Omdöme utan inbjudan
Fantastic service
Excellent customer service - I was having trouble getting my item delivered as I wasn't at home during the day. I used the "personal shopper" service that is free to all customers upon order. This service was fantastic - Joe took charge of my case and contacted UPS to arrange for the item to be left at the flat, and when there was problems with this he chased it up until it was resolved. I have never experienced a service like this at another online retailer - everyone should be doing this!
The item itself (clear plastic chair) is lovely. Just what I was hoping for, and really cheap compared to other retailers.
I would thoroughly recommend this company, especially because of the additional level of service they provide, even for customers purchasing low-value items such as myself.
26 november 2016
Omdöme utan inbjudan
Superb service, superb communication, fantastic product
I would highly recommend Vivendo. It has been a long time since I have received service like this, with regular communication asking if progress is what I expected and if there is anything that could be done to make my experience better. I usually have to do the chasing.
The chairs (transparent plastic dining chairs) are also of a very high quality and look wonderful in our dining room. The packaging was robust (although not the easiest to get into) and so the chairs arrived in perfect condition.
I would highly recommend Vivendo to anyone.
22 november 2016
Omdöme utan inbjudan
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