Vitable Omdömen 

1 157
•
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to bend in daily life routine and don’t need worry to have lot of capsule jar or keeping notes in phone what to take and not .made my vitamin intake easy and hassle free

Betygsatt 5 av 5 stjärnor

For my third pregnancy I came across Vitables after lots of research. My first two pregnancies I used common brand prenatals and had bad experiences. Vitables prenatal supported my pregnancy health, a... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been loving my Vitable vitamins! The packaging is so cute and convenient, and I love how easy they are to take every day. I’ve genuinely noticed that I feel better since taking them and they’ve b... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It’s been pretty good! It is abit pricey but you’re paying for the convenience. As someone who doesn’t take supplements consistently, this definitely will. Just knowing another delivery is on its way... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott

Om Vitable

Skrivet av företaget

Vitable Vitamins

Personalised Daily Vitamin Packs

Good nutrition is everything, so we made it easier:

1. Take your free health assessment on www.vitable.com.au

2. Get your personal recommendation based on your health goals, lifestyle and diet

3. Receive 30 daily personalised packs of vitamins & supplements at your doorstep!

Website
Take our quiz
Discover our products

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 157)

48 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I love my Vitables

Vitable is super convenient and they’ve helped me so much with my energy and digestion.

2 januari 2026
Omdöme utan inbjudan
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Svar från Vitable

Thank you so much for sharing your feedback, Georgy! We're so glad to hear that Vitable has been convenient for you and has supported both your energy and digestion 😊

Betygsatt 1 av 5 stjärnor

If you need your prenatal vitamins…

If you need your prenatal vitamins before your baby’s born, choose another brand.
I ordered prenatal vitamins from Vitable weeks ago and they still haven’t arrived.
In fact, they didn’t even bother shipping them until four days after I’d ordered them and Australia Post tracking states they haven’t even received them yet.
I’ve ended up just going to chemist and getting an alternative.

31 december 2025
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Svar från Vitable

Hi Haley,

Thank you for sharing your experience with us. We are genuinely sorry for any frustration this has caused, especially at such an important time.

Our personalised vitamin packs take up to three business days to be produced and dispatched, while non-subscription items are sent the next business day. Once dispatched, delivery is handled by Australia Post with standard delivery timeframes. That said, this does sound longer than we would usually expect, and we would love the opportunity to look into what may have happened. There may also be some expected delays during the Christmas holiday period.

Please reach out to our customer care team at hello@vitable.com.au with your order details so we can investigate further and support you directly.

Warm regards,
Jacinta

Betygsatt 1 av 5 stjärnor

This was the first ever order

This was the first ever order , with vitable. It will almost certainly be the last. Service was non existent, until it was too late. So I purchased a once off 6 month supply, of vitamins, based on the reccommendations of the site. It was sent out. Then suddenly, my card is debited again. I immediately emailed them, within 10 minutes of the bank debit notification. They waited 48 hours to respond, and in the meantime, commenced the packing of the order. They responded after saying it has alrealdy been started, can stop it. Just another company that hope you set and forget, so they keep getting money. Problem in this case, is i know it was a one time order. I specifically made it a one time order. I had hoped to use this company for a long time, not anymore.

13 december 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi John,

Thanks for taking the time to share your feedback, and for your first time order.

We do apologise that your first experience with us has been disappointing and understand that an unexpected charge creates concern, and frustration, however we're hoping to turn this around for you - as we do truly strive to run an honest and local Australian business.

Vitable operates on a flexible subscription model designed to give customers full control. Orders are produced fresh and shipped in cycles of up to three months at a time, and subscriptions can be paused or cancelled at any point before the next processing date. Whilst we do offer some once-off purchasable products, I can see your order was a subscription product, so I would love the opportunity to discuss this with you - I have reached out to you directly with a resolution also and waiting to hear back.

Thanks again for taking the time to share your feedback.

Kind regards,
Jacinta

Betygsatt 5 av 5 stjärnor

Customer service was top-notch

Customer service was top-notch. Very customer focused and accommodating. Great products. Highly recommend this company.

24 november 2025
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Svar från Vitable

Hi Lou,

Thank you for your kind words! We are so happy to hear about your experience 💚✨

- Vitable Team

Betygsatt 5 av 5 stjärnor

Jemimah is a star!

My experience with Vitable’s customer service was incredible. I had forgotten to change my address before my order processed and I heard back quickly. Jemimah took the time to reach out to the postal services and regularly followed up until I got my package.

4 november 2025
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Svar från Vitable

Hi Daisy,

Thank you so much for taking the time to share this lovely review. We are so glad to hear that you had such a positive experience with our customer service team. I will be sure to pass your kind words on to Jemimah.

- Vitable Team

Betygsatt 5 av 5 stjärnor

I love Vitable

I love Vitable! The recommendations are always spot on, I have really seen a difference since taking my daily vitamins

8 maj 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Ludivine,

Thank you so much for your kind review!

We’re so glad to hear that you’re feeling a real difference with your daily vitamins. That’s exactly what we love to hear - appreciate your support.

- Vitable Team

Betygsatt 5 av 5 stjärnor

Top quality products and services

I have been ordering Vitable pretty much since they started and I am so impressed with the service, recommendations and overall experience. They released new products that are such high quality and really relevant. Vitable really takes a great part in my routine and health journey.

8 november 2025
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Svar från Vitable

Hi Flore-Anne,

Thank you so much for your incredibly kind review - it honestly made our day. It means a lot to hear that you’ve been with us since the early days and continue to feel supported by our service, recommendations and new products.

We’re so glad Vitable can be a meaningful part of your daily routine and health journey.

- The Vitable Team

Betygsatt 5 av 5 stjärnor

Vitable has simplified my wellness…

Vitable has simplified my wellness routine. If I need to open multiple bottles, this often gets "too hard" and I found myself skipping them all together. Vitable has made it easy to stick to and also easy to change up whats in my sachet as my body changes too.

1 november 2025
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Svar från Vitable

Hi Aimee,

Thank you so much for your glowing review - we understand how overwhelming multiple bottles can feel, and it’s amazing to hear that Vitable has made your routine easier and more consistent.

We appreciate your support!

- The Vitable Team

Betygsatt 1 av 5 stjärnor

Vitable has fallen off

Vitable started strong. Good app, personalised Vitamins and focus on gamification. Now they have removed the ability to manage your subscription - resulting in charges when you don’t want to be charged and the focus on your health and wellbeing is gone. Just another place to buy vitamins and no better pricing than Chemist Warehouse.

4 oktober 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Douglas,

Thank you for taking the time to share your feedback, and we’re truly sorry this has been your experience.

You’re right, our recent tech migration hasn’t been as seamless as we’d hoped. It was a major transition as we moved all our systems over to Shopify, and we know this has caused some frustration. We really appreciate your patience as we continue to fine-tune things.

You can still update or cancel your plan under the Account tab on our website, and we’re actively improving the process based on customer feedback.

Our mission hasn’t changed, we remain dedicated to making health simple, personal, and consistent. Our goal is to bring back (and enhance) the personalised, easy routine you first joined us for.

Betygsatt 5 av 5 stjärnor

Good for me and the environment

Viable has been great, quiz is easy to complete, individual packaging makes me remember to take them daily and I love that the sachets are biodegradable. Highly recommend.

15 september 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi KMW,

Thank you for your lovely feedback! So glad to hear you're enjoying Vitable 💚

- Team Vitable

Betygsatt 5 av 5 stjärnor

Great service

Great service, convenient packaging. Really happy with Vitable. Would highly recommend.

15 september 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Sarah,

Thanks for your feedback! We love making wellness simple and convenient, and it’s wonderful to hear you’re happy with your Vitable experience.

- Team Vitable

Betygsatt 5 av 5 stjärnor

I absolutely love Vitable

I absolutely love Vitable! The personalised vitamin packs make it so simple to stay consistent with my health routine, and I can really feel the difference since starting. What makes the experience even better is the amazing support team: they’re always so helpful, responsive, and genuinely care about making sure you’re getting the right plan for your needs. It feels like a brand that really listen - the whole process, from the quiz to the delivery, is seamless and stress-free. Highly recommend Vitable to anyone looking to take the guesswork out of their wellness journey!

15 september 2025
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Svar från Vitable

Hi Roger,

Thanks for your kind words, we’re so happy to hear this! 💚

It means a lot to know we've helped make your health journey easier and more enjoyable. Thanks for sharing the love and for recommending us!

- Team Vitable

Betygsatt 5 av 5 stjärnor

Two months in and feeling great

Been on the daily personalised sachets for 2 months now and I honestly feel fantastic! Maybe it’s the quality, maybe it’s the personalisation, or maybe it’s just sticking with them more consistently, but something is definitely working!

15 september 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Isabelle,
That’s so wonderful to hear! It sounds like the consistency is really paying off for you. We love knowing you’re feeling great after just 2 months 💚

Betygsatt 1 av 5 stjärnor

Deceptive, unethical, and predatory – a wellness brand built on a subscription trap

PLEASE READ THE FULL REVIEW: I had to cancel my credit card just to protect myself from any future surprise charges.

I genuinely don’t understand how this company thinks their practices are acceptable. I recently discovered I was suddenly charged for a subscription I believed I had cancelled, with my last order received almost a year ago, but apparently my subscription was only 'paused'. When I contacted customer service the same day I got the charge notification, they claimed they had sent a reminder email prior restarting my subscription and will not be able to refund me, but I never received that email. I double-checked my inbox, including spam and filters by date. Nothing. Just the new order confirmation.

Even if an email had been sent, a vague “we will be processing your order in the next 24 hours” notice is not a fair or transparent way to notify someone on this reactivation, especially a customer who hasn't been using Vitable for almost a year. If you do not check your email within the short window, they will charge you without active consent.

To make things worse, there’s no way to delete your saved payment method through the app or website. They don’t offer a proper self-service option, which feels deliberate. Once your card is on file, they are able to charge you unknowingly.

Even after re-cancelling this time round, I received no email confirmation, so nothing stops them from reactivating my account and charging me again unexpectedly down the road, saying I only paused the subscription and not cancelled. Sneakily charging unsuspecting customers to generate revenue is an odd way to run a business.

Navigating the cancellation process is another red flag... it's intentionally dragged out. Multiple pages, endless alternate options to delay the subscription, everything except a clear and simple “cancel” button and confirm to cancel. I cancelled the service after delaying my orders a few times, but apparently not. That ambiguity is no doubt by design.

In my experience, starting a subscription isn't worth the risk, I learned that the hard way. There are many more affordable and reliable alternatives with better products, such as simply getting your vitamins from Chemist Warehouse. They won't have your card on file and charge you for products you didn’t order.

Note: The resolution was Vitable keeping 75% of what I paid without sending the unwanted order that was forced upon me and issuing only a 25% refund. Draw your own conclusions about this company.

10 september 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Sherilyn,

We’re sorry to hear that your experience hasn’t met your expectations. To clarify, our subscription model is designed to be flexible, with options to skip, pause, or cancel at any time.

With regard to payment methods, all details are securely managed by Shopify, which is a leading global payment provider. They require one valid payment method to remain on file, and the payment method removal process is handled entirely by them, and unfortunately it's not something we’re able to override.

We contacted you on Friday to confirm your subscription has been fully cancelled in our system, so there will be no future charges, and we also proposed a resolution directly.

We genuinely value all feedback and are always reviewing how we communicate subscription options to ensure the process is as clear and straightforward as possible for every customer.

Wishing you all the best,
The Vitable Team

Betygsatt 5 av 5 stjärnor

I’ve been taking Vitable for a few…

I’ve been taking Vitable for a few months now and am very happy with the service. Delivery has been on time and I’ve been feeling a lot more energised and sleeping better. Would recommend.

1 september 2025
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Svar från Vitable

Thank you for your kind words, Keno! We're so happy to hear you've started feeling more energy and sleep has improved 💚

Betygsatt 3 av 5 stjärnor

Convenient but expensive

Vitable is super convenient — their pre-packed supplement packs make it really easy to get what you need without thinking too much. However, it’s pretty expensive compared to buying individual supplements yourself.

Speaking of which, getting individual supplements is much cheaper and gives you more flexibility.

One major downside: the Activated B Complex smells absolutely horrible. Like, it really stinks — seriously, be prepared for that.

Overall, great for convenience, terrible for your nose, and not the most cost-effective option.

10 september 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Hansel,

Thanks so much for sharing your honest feedback. We’re really glad to hear you find the daily packs convenient, making health easier is what we’re all about.

We understand cost is an important factor. Our packs are designed with quality and simplicity in mind, using products formulated with bioavailable ingredients at the right dosages, TGA listed and always manufactured in Australia. So while they won’t always be the cheapest option, they’re created to deliver real benefits with ease.

As for the B Complex, you’re right, those nutrients can have a strong natural smell, and we’ll definitely pass this along to our product team.

We truly appreciate you giving Vitable a try, and we’ll keep working to improve the experience for you and all our customers.

Betygsatt 5 av 5 stjärnor

I’m am on my third bottle and huge hair…

I’m am on my third bottle and huge hair growth.
I would highly recommend this product.

10 augusti 2025
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Svar från Vitable

Hi Tanny,

Wow, that’s amazing to hear! We’re so thrilled that you’re seeing such great results and loving the product. Thank you so much! 💚

Betygsatt 5 av 5 stjärnor

Easy to order and order was delivered…

Easy to order and order was delivered the next day. Also, found products were not expensive and very affordable. Definately recommend this company.

5 augusti 2025
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Svar från Vitable

Hi Georgina,

Thank you so much for your kind feedback! We’re so glad to hear you had a great experience 💚

Betygsatt 5 av 5 stjärnor

Feeling absolutely amazing!!

Feeling absolutely amazing!!! Couldn’t recommend Vitable enough!

31 juli 2025
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Svar från Vitable

Hi Hayley,

Thanks so much for your glowing review!! We LOVE to hear that you're feeling amazing - appreciate your support 💚

Kindest,
Jacinta + Vitable Team

Betygsatt 5 av 5 stjärnor

The convenience of it and also the app…

The convenience of it and also the app with rewards makes it even more satisfying to get streaks of days taking it worthwhile. On top of that, I could custom my order whenever at my convenience. Overall, I am so happy to make me and my partner be on this subscription

30 juli 2025
Omdöme utan inbjudan
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Svar från Vitable

Hi Ali,

Thank you so much for your lovely review! We’re so happy to hear that you and your partner are enjoying the convenience of your subscription and that the app (plus the rewards!) helps keep it motivating. We’re so excited to have you as part of the Vitable community! 💛

Kindest,
Jacinta + Vitable Team

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