Visualmodo Internet Company Omdömen 

132
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been using Visualmodo for many years and I'm consistently happy with the level of support. They're always very helpful and committed to solving any issue. Recently I had trouble updating a bundle... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Tive uma experiência muito positiva com a Visualmodo. Desde o início, o atendimento foi muito atencioso e todas as minhas dúvidas foram respondidas com rapidez e clareza. O suporte técnico tamb... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been struggling for months to figure out why my website was so slow with an F rating on GTMetrix.com. After struggling with a few developers who failed in optimizing my website, dusil.org, I comm... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Though there was a huge problem by the company who cancelled my lifetime subscription by accident, they fixed it after 2 months I was contacting them. Finally they found a solution, but it was a litt... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Visualmodo – Solutions to Skyrocket Your Business Online


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(132)

23 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Trustworthy Template Provider

I have used Visualmodo for a while. Not only do they have excellent templates, but they are also so helpful and polite when you contact them.

15 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Visual Modo Rocks!

My website recently experience a fatal error due to an outdated version of the Visualmodo theme I was using. I contacted Support and opened a ticket, I quickly got a response from Claudio who offered to help. He quickly reviewed my site, advised what steps needed to be taken, and assisted me to resolve my technical issues. He tested my site and followed up. I could not be more appreciative. I would definitely recommend Visualmodo.

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service and Wordpress Themes

The service I receive from the Visualmodo team is second-to-none. They respond quickly and resolve my issue every time. I would highly recommend their services and their themes. I've used their Wordpress themes for 6+ years for multiple clients and they've all been very happy with the end-product.

3 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great stuff, but don't forget to cancel your subscription!

Visualmodo offers very nice widgets and has a helpful team, but after a few months I used a different website and didn't need Visualmodo anymore. But I simply forgot to cancel my subscription which is a human mistake. Unfortunately VM then cares more about money rather than their customers, because they refuse to cancel the 12-month subscription where the average company would just refund it as it's a mistake. As said Visualmodo has great widgets/templates, but I would not get another subscription here.

19 december 2023
Omdöme utan inbjudan
Logotyp för Visualmodo Internet Company

Svar från Visualmodo Internet Company

Thanks for your review Thomas, Once it's a digital product and downloads can't be refunded to the seller like normal products. We must follow our refund policy. You have seven days to request a refund on the original order and can cancel your year-renew anytime you want. Before the renewal date when you cancel, the automatic software updates stop; if you keep active, you keep receiving auto-updates and have to pay for it. Once it's your case, I won't be able to help you, but feel free to email us if you need some product or service (as a freebie) to not let you down.
Grat new year for you

Betygsatt 5 av 5 stjärnor

Consistently friendly, helpful and professional

Claudio and the team are consistently helpful and knowledgable. I have no hesitation in recommending them and their themes. I recently could not download my theme from another provider and went back to them to ask if they would allow me to download from them with a copy of my invoice and it was not a problem at all. Thanks Guys.

22 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and friendly

I had issues to access the WordPress themes through my lifetime account. One support ticket on Saturday afternoon, and problem was solved after two hours... That's, how customer support should be.

11 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought the $99 package for the use of…

I bought the $99 package for the use of all the themes they have. I was worried about support before I bought it, but I didn't think I would be so satisfied after I bought it. 24/7 support and fast response gives confidence. They have the necessary explanations about theme installation on their site, but I had an error, they quickly supported and solved the problem on my site. they also provided support when I made extra requests. I am very satisfied. It was exactly what I wanted on the site. Thanks Visualmodo and the whole support team

16 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lifetime cancelled

I purchased a LifeTime subscription in 2017. In May 2022, my subscription was removed (order canceled) from my account and the entire order deleted (after adding a support ticket).

In the attachment I send screenshots with the order and current status.

I have screenshots of the order and the current status of my canceled lifetime subscription.

Despite contacting via support, it was not restored and the ticket was deleted.

I suspect there are more customers like me.

UPDATE
-----------------------

I sent a request via visualmodo account. I was blocked on fb because I reported this problem via fb message. I just saw that you blocked me.
Request number is #211781

UPDATE 2 - SOLVED
-----------------------
Thank you Claudio for quickly solving the problem. I updated the rating to what it should be.

7 augusti 2023
Omdöme utan inbjudan
Logotyp för Visualmodo Internet Company

Svar från Visualmodo Internet Company

Hello ScAArY, how are you? So sorry for your inconvenience,
I'm trying to find your order searching by your name but I can't find it, I'm also can't find tickets or emails from you. In any case, We're implementing an API keys system on our products for an extra layer of security and some old orders were affected, yours may be one, but we're recreating the orders one-by-one for other affected users. Can you please let me know your support ticket number so I can find your email address and order info and understand why you did not have it solved yet? and of course, fix it for you.

Betygsatt 5 av 5 stjärnor

I am very satisfied with my experience…

I am very satisfied with my experience with Visualmodo. The collection of templates they offer is great and easy to use. What really impressed me was their exceptional customer support. Whenever I had a question or issue, they responded quickly and went above and beyond to help me. Their dedication and responsiveness made a huge difference. I highly recommend Visualmodo to anyone in need of stylish website templates and excellent customer service.

1 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

The support service from Visualmodo is excellent! I have purchased the beautiful theme Spark. While creating the website, I had a few issues and Claudio (Visualmodo's expert) could quickly and kindly support me.

18 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and friendly, but not only...

Amazing experience of help when I needed it, of quickness to answer, of friendly contact and patience with me, of professional and really impressive way to fix errors that I had made.
And all this on top of the beautiful design of the themes that come out of Visualmodo!
Big cheers to Claudio, real legend in my view...

9 juli 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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