I was a little hesitant as this was my first order and I emailed the company and was surprised to receive a quick response by a live human. I was assisted by Eric who was super sweet and very helpful... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have bought 2 items and I love both of them. I was a little skeptical T first , but soon as my first item I arrived I quickly ordered another. I will definitely order more items and recommend the we... Se mer
Företaget har svarat
I was very skeptical, ordering a bag from a company that I didn’t know or had not been referred to in the past, but I did my research and trustpilot.com gave me the confidence to do so. I have b... Se mer
Företaget har svarat
From the moment I ordered the communication from the company on shipping was excellent. When the bag arrived it was in perfect condition and the quality was much higher than I expected. I changed my m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
Kontaktuppgifter
4,9
Utmärkt
530 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality and value
Excellent quality, customer service and value! I’m a repeat customer and every time the quality of the bags, jewelry and shoes I ordered has been excellent, complete with packaging, and dust bags. Customer service has been excellent - when I asked for a status of one of the items in my partially/delivered order, the Crozus representative got in touch with me immediately and kept me updated. Delivery has been fast and secure. Great service and great products!
15 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you for your continued support, Sasha P! We’re so happy to hear you’ve consistently loved the quality of our products, packaging, and service. Providing fast, secure delivery and attentive customer care is always our priority. We truly appreciate your loyalty and look forward to serving you again!
Miu Miu hat for the win!
The Miu Miu hat I received from Fasbags is amazing! At the beginning I was concerned because the Chanel Hat I ordered, I was told was out of Stock, but they let me pick another, which was actually a bit more and without hesitation sent me the Mui Miu. I am obsessed with the hat!
14 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your kind words, Mimi Bennett! We’re thrilled to hear how much you love your hat. Your satisfaction means everything to us, and we truly appreciate your trust in Fasbags. Enjoy your new hat, and we can’t wait to style you again soon!
Really great experience and quality…
Really great experience and quality would highly recommend and will continue to shop here
14 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your kind words, LV! We’re thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to serving you again soon.
Great service and nice merchandise
Great service. Quality products.
13 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for taking the time to share your feedback, Maxx Matteo. We’re delighted to hear that you were happy with both our service and the quality of our products. Your support truly means a lot to us, and we look forward to serving you again in the future.
Excellent quality
The product was shipped within a week and was packaged well. I was amazed by the quality of the product. I will be ordering again soon.
2 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your wonderful feedback, TODD Colyar! We're thrilled to hear your order arrived quickly and that you’re impressed with the quality. We truly appreciate your support and look forward to serving you again soon
I bought two pairs of shoes
I bought two pairs of shoes. They are both great.
8 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you very much for taking the time to share your feedback, Toni Marcus Elkins. We’re delighted to hear that you purchased two pairs of shoes and that both met your expectations. Your satisfaction truly means a lot to us, and we appreciate your support.
Amazing service
Amazing service! Customer service was highly impressive and they communicated with me from the beginning until my product delivered to my door. I’d purchase from them again and again!
7 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Hi Samo Aljasim, Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our customer service and communication. Your support truly means a lot to us, and we can’t wait to serve you again!
A wonderful experience shopping at this…
A wonderful experience shopping at this place. The service, quality, everything was excellent. I highly recommend it.
6 januari 2026
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your kind words, Zoila Cadena! We're thrilled to hear that you enjoyed the service and quality during your visit. Your recommendation means a lot to us. We look forward to welcoming you back again soon!
Svar från Fasbags
Thank you so much for your great feedback, Ken! We’re delighted that you love the LV storage case and sunglasses, and that the delivery was fast. Enjoy your purchase!
I ordered a black Hermes shoe and got…
I ordered a black Hermes shoe and got it right on time and it fits me perfectly
Thanks for a great service
6 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Hi Somchai Piraban, Thank you for your feedback! We’re glad to hear everything arrived on time and fit perfectly. We appreciate your trust and look forward to serving you again.
Great experience,great product
The product looks like original design
29 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you very much for the feedback, Anna. We’re happy to hear that the product stands out as an original design. We hope we can have a chance to serve you better in the future.
The productsthat I purchased was great quality, arrived on time.It was so good that I ordered three more.
I love the product that I ordered, it’s made with quality.
10 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Hi Nadia Raafat, Thank you so much for your feedback! We’re thrilled to hear that you were happy with the quality of your purchase and that it arrived on time. Knowing you loved it enough to order three more truly means a lot to us. We appreciate your support and are glad our product met your expectations.
Great products, great service, great customer experience
Great products, great service, great customer experience.
I have really enjoyed working with my salesperson David. He knows what I like and will even reach out when new items arrive that he thinks I may like.
With so many options out there, don’t hesitate here. Great people and great products.
23 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your kind words, Chris! We’re thrilled to hear that you’ve had such a great experience with our products and service. David will be especially happy to know his attention and care made a difference. We truly appreciate your support and look forward to continuing to serve you with great products and experiences.
Great quality products
Great quality products, excellent communication and fast shipping!
23 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you for your positive feedback, Brenda! We truly appreciate your support and are glad you’re satisfied with our product quality, communication, and delivery speed. We appreciate your trust and look forward to serving you again.
Fraudulent. Do not waste your money …
My bag was guaranteed to have shipped several times over an almost one month span. Azura is the representative I have dealt with and they cannot provide accurate shipping information, instead going back and forth between a tracking number from Dubai and one from Hong Kong. When they were called out with screen shot documentation, they offered a refund if the product was not shipped. Needless to say it has not shipped in almost 30 days, and they are now refusing to issue a refund. I have reported them to my credit card processing company for fraud.
Edit: they responded that they have contacted me and they absolutely HAVE NOT. I have received no emails attempting to make this right or anything else.
20 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you for your feedback, Lauren Dellert. We’re sorry to hear about your experience and understand your frustration.
Our team has already reached out to you directly to assist with this matter, and we will take full responsibility for this situation, so we hope you can check our email support@fasbags.shop so we can help resolve the issue as quickly as possible. We truly appreciate you bringing this to our attention.
Update (12/30): To ensure you received your order as quickly as possible, we changed the flight for your package, and it was delivered on time. So we hope you can respond to our email so we can better assist you.
Great quality products !
I ordered several items on their website and I’m so amazed of the quality of their products . It’s almost like originals . So happy with every product I ordered . Eric was so helpful in making sure that all my orders were on tracked . I’ll definitely order again .
19 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you for your wonderful feedback, Juliet Henninger! We’re glad you were impressed with the product quality and that Eric was able to assist you with tracking your orders. We appreciate your trust and look forward to serving you again.
What a great experience the best…
What a great experience the best customer service. The product is fabulous and could not be happier.
19 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you for such a fantastic review, Mama Thais! We’re delighted to know you had a great experience and are happy with both our customer service and the product.
I love the customer service
I love the customer service! The quality is Great too!
19 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you so much for your kind words, Andria McNaughton! We’re thrilled to hear you love our customer service and the quality of our products. Your support truly means a lot to us
Eric and David were absolutely amazing
Eric and David were absolutely amazing. They were incredibly helpful with my selection of merchandise, my bags, and tracking details. From the moment I made my purchase, they stayed attentive and supportive every step of the way. They assisted with color selections, consistently kept in contact, and truly showed that they care about their customers.
I wholeheartedly recommend shopping with them to my friends and family. Their service is excellent, and the products are truly top-notch.
15 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Hi Jeffrey Evans-Floyd, Thank you for your kind words! We’re so happy to hear that Eric and David provided such attentive and helpful service throughout your experience. Your recommendation truly means a lot to us, and we’re glad you loved both the service and the products. We look forward to assisting you again!
Excellent work by the team and the…
Excellent work by the team and the product I purchased arrived at the stipulated time frame. Awesome experience.
14 december 2025
Omdöme utan inbjudan
Svar från Fasbags
Thank you for your wonderful feedback, U. Phillip Igbinadolor! We’re delighted to hear that our team did an excellent job and that your purchase arrived within the promised timeframe. Providing a smooth and positive experience is always our goal, and we truly appreciate you sharing yours. We look forward to serving you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.