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Violetaurora Omdömen 4

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TrustScore 3 av 5

3,2

Damklädesbutik
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Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Violet Aurora's enchanting dresses transcend the traditional ballroom setting, seamlessly blending elegance with versatility to captivate admirers. With their mystical allure and captivating designs, Violet Aurora's dresses offer a unique fusion of sophistication and free-spirited charm, perfect for those seeking to make a statement in any setting. Crafted from the finest materials with meticulous attention to detail, Violet Aurora's dresses embody luxury and comfort, ensuring wearers feel both stunning and at ease throughout the night. From flowing silhouettes to daring cuts, each piece is designed to empower the wearer, allowing them to exude confidence and grace while dancing the night away or reveling in the energy of a music festival crowd.

Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

4 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

Violet Aurora’s response to my review…

Violet Aurora’s response to my review is INACCURATE. They absolutely are NOT available for timely communication. They have LIED and given me the run around for months. Someone FINALLY emailed me saying that I needed to provide a PayPal link for them to apply a refund.? 1) I did not pay via PayPal 2) PayPal states they do not have an account with Violet Aurora. Very suspicious and again appears FRAUDULENT. I was told my refund would be applied within 24 hours and it has been almost 3 weeks and I still have not received my refund. I sent them the link TWICE bc it expired due to no payment from Violet Aurora. Now they simply ignore me via email and Instagram. This SITE IS A SCAM.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Violetaurora

Svar från Violetaurora

We’re sorry to hear about your experience and would like to clarify the situation.

A chargeback was initiated with your card provider before the return process was completed. As a result, the refund has been handled directly through your bank rather than through us.

According to the latest status, the chargeback has already been processed and marked as refunded on the bank’s side. Once a chargeback is in progress, we no longer have the ability to control or influence the refund timeline, as the entire process is managed by the card issuer.

Please note that it may take additional time for the refunded amount to appear in your account depending on your bank’s internal processing cycle.

We completely understand how frustrating this delay can be, and we kindly recommend contacting your card provider directly for an exact update on the funds.

If you require any confirmation from our side, we are always here to assist.

Betygsatt 5 av 5 stjärnor

Highly Recommend Violetaurora 🤍

I ordered a few dresses from Violetaurora for my birthday and honestly I was so surprised by the quality Around the same time I had ordered from another brand too and that experience was really disappointing so this genuinely stood out to me What I appreciated the most was their customer service Since it was an international shipment I was a little worried about the delivery and updates, but their team was always responsive and helpful They replied on time through both email and Instagram kept me updated about the shipping and made sure I had the right information throughout The dresses arrived exactly within the promised timeline and even before my birthday which made me super happy The quality fit, and overall experience were honestly amazing Definitely one of the better shopping experiences I’ve had online 🤍

1 mars 2026
Omdöme utan inbjudan
Logotyp för Violetaurora

Svar från Violetaurora

Hi sana Elza
Thank you so much for your feedback, it really meant a lot to us!
With your encouragement, we will keep moving forward.
Looking forward to your next vist and have a nice day!

Betygsatt 1 av 5 stjärnor

Looks nothing like the photos-ugly in reality

I rarely leave negative reviews, but this purchase honestly made me feel completely scammed. I ordered a maxi dress from this website, paid 560 PLN, and what I received is nowhere near what was advertised.

The only positive thing about this order was the relatively fast delivery.
Unfortunately, that is the end of the positives.

The dress looked absolutely stunning on the model in the photos. The pictures appeared professional and reliable, and the dress looked elegant, well-designed, and almost silver, with a beautifully decorated neckline.
Based on the photos and the price, I expected good, premium-quality workmanship.

What arrived looks cheap, poorly designed, and completely different.
The neckline does have crystals, but there is a very noticeable, perfectly centered gap right in the middle of the neck area, where there are no crystals at all — just plain fabric. This gap is symmetrical, clearly intentional, and not a production defect. It makes the dress look empty, unfinished, and extremely cheap. This detail was not visible in the product photos at all.

Additionally, the color is totally misleading. The dress was advertised as looking almost fully silver with a nude lining underneath. In reality, it looks mostly beige, with some glued-on crystals. The overall effect is nothing like what was shown online.
While the fabric itself is not the worst, the dress is horribly cut. The size does not match the size chart at all, even though I measured myself carefully before ordering. The dress slides down at the bust, is not fitted at the waist, and sits very poorly on the body. It is extremely uncomfortable to wear and looks unflattering.

Overall, this dress looks like something worth maybe 70 PLN at most, not
560 PLN. It genuinely feels like a cheap dress with randomly glued rhinestones rather than a thoughtfully designed piece. The quality, fit, and overall appearance are far below what was promised.

I contacted customer service regarding a return and am still waiting for a response. On top of everything, the return shipping cost is apparently on the customer, which feels unfair considering how misleading the product presentation is.

I feel truly disappointed and misled.
The difference between the photos and the actual product is shocking. I would never purchase from this website again and would absolutely not recommend it. What you see in the pictures is simply not what you get.

22 januari 2026
Omdöme utan inbjudan

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