Village Vet Omdömen 

197
TrustScore 2 av 5

2,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Misdiagnosis. No actual treatment of the condition that we went in for. Put on expensive drugs and my cat became severely unwell. This practice did not want to take responsibility and defended their d... Se mer

Betygsatt 1 av 5 stjärnor

Refused critical emergency care for a dying dog. I am appalled by the severe lack of emergency care at The Village Veterinary Hospital / MiNightVet Caterham. On 18th August at 20:34, I place... Se mer

Betygsatt 5 av 5 stjärnor

Our nearly 12 year old Cocker Spaniel was admitted at 2am Saturday morning in an extremely critical condition and we did not think he would survive. He is home now and on the mend due to the dedica... Se mer

Betygsatt 1 av 5 stjärnor

It is just an unbelievable rip off.. £5400 for one night and a catheter and some bladder stabilisation and kidney monitoring.. The list of charges is just beyond and they just seem more interested... Se mer

Företagsinformation

  1. Veterinär
  2. Djursjukhus
  3. Akutveterinärmottagning
  4. Foderbutik

Skrivet av företaget

At Village Vet, we pride ourselves on always striving to match the needs of both you and your pet, providing special vets for your special pets


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

197 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,0

Alla omdömen

(197)

36 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Total lack of transparent pricing, and overpriced

Massively overinflated prices - charge double for a routine procedure than a nearby competitor yet told me I’d “struggle to find it cheaper in London” than them. Were not transparent about price in advance, and when asked to provide a breakdown in cost provided a “compounded” cost, aka not a breakdown... do your research before registering with these guys

I also see others were charged £45 for a 10 min phone consultation - we were too. We weren’t told in advance what the cost of this would be, or that there would be a charge

6 juni 2020
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please contact our practice manager or email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 5 av 5 stjärnor

Brilliant vets in North London

Brilliant vets in North London - really friendly and very helpful. Always able to answer questions and help look after our animals.

1 juni 2020
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Thank you very much for your feedback

Betygsatt 2 av 5 stjärnor

Corporate Culture 4 Pets

Each vet we saw was good - 4 in less than 3 months. Here the high turnover of vets might hint at some issues with this business. And the emphasis here is on business. This is far from an animal charity; profit seems central. We've had a very unhappy experience overall with Village Vet. Avoid, choose instead a single vet practice rather than a chain like Village Vet. The business model leaves something to be desired. It's a real shame as some staff members were very nice. However the management of this business seems viperish. If you get good care here, great. But if you feel uncomfortable, trust your gut and move on asap.

14 maj 2020
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 1 av 5 stjärnor

Avoid at all cost!

Took my cat with injured left hind leg as he couldn't walk and even I took few videos at home for a vet to see and easier diagnose the problem. Still vet was insisting that is his right leg which hurts and I couldn't prove it other ways! He told me that he checked right leg, it's fine and open the door for us to leave! What kinda vet do not understand which leg is injured! And still charges 218£ for it!?
By the way his left leg was broken, we find out that at another veterinary

6 maj 2020
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 1 av 5 stjärnor

Charged £45 for a 5 minute telephone…

Charged £45 for a 5 minute telephone consultation then £26 for an eye gel avaliable online for £7.49.
I will be reporting this to the GVC.

25 april 2020
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 5 av 5 stjärnor

Sadly we had to have our tiny much…

Sadly we had to have our tiny much loved family pet seen as an emergency after he was attacked by a large dog in Belmore Lane N7 and the visit resulted in him needling to be our go sleep.
This was because he was a very old dog with chronic health issues who wouldn’t have managed emergency surgery.
The two female vets on shift went above and beyond to give him a dignified death as we speak in the middle of the corona virus outbreak by bringing him out to say goodbye and spending an hour to calm him down first .
I’m beyond impressed and if you should have an emergency or live near Belsize Park and want unbelievable care this is a great vet.

5 april 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

STAY CLEAR

Stay clear, disgusted by the cost. In the Cambs area I had quotes nearly 50% less in some cases vs our total bill. Took my cat in with a swollen limp. With no other course of action recommended was straight to we will need to do an x-ray, with that practice suggested he stay in overnight, when asked about the additional cost were told it wouldn't make much difference £30 despite only living 15 mins away. Next thing I know £700 bill for a cat with no injuries and charged £110 for overnight stay, he had just been in a fight and got swollen limp, surely you would of thought this might have been considered when checking him over, maybe go home for couple of days, give him some pain relief see how you get on - no this was even an option discussed. To top this off we had been a village vet customer for over 10 years, clearly not anymore. I wouldn't recommend this practice to anyone that didn't want to pay way over the odds in my opinion. Disappointing and shocked. Plus the run around by the practice when trying to get an answer around cost/bill, the manager well lets leave it there!!

18 december 2019
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 5 av 5 stjärnor

My dogs love Village Vet :)

Yes, Village Vet are a tad overpriced but I always receive a great service from them. My dog is actually excited to go to the vet because the receptionists and vets take the time to build a confident and caring relationship with the animals. Bottom line: I would definitely recommend.

6 oktober 2019
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Hi Carla. Thank you very much for your feedback.

Betygsatt 5 av 5 stjärnor

Outstanding - very highly recommended

My cat Elvis has a number of complex health issues and has always been beautifully looked after by Danny Parry at Village Vet Garden Suburb. He recently had an ulcer in his eye (his only eye) that needed urgent surgery, which was performed by Simon Hayes at Village Vet Winchmore Hill. Due to Elvis's particular combination of health problems the prognosis hadn't been great, but thanks to the skill, care and compassion he received he has just been given the all-clear. I am absolutely thrilled at the outcome and I can't thank enough the wonderful staff who looked after him. I would have absolutely no hesitation in recommending Village Vet to any pet owner.

4 maj 2019
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Hi Faith,

Thank you very much for your feedback.

Betygsatt 1 av 5 stjärnor

They only money

They only money. Their vets are also trained in sales and know how to exploit you when your pet is ill. Will never use them again a total rip off

16 april 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They think just money

12 januari 2019
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

We are sorry to hear that you feel this way. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Betygsatt 5 av 5 stjärnor

Great Service and Good Vet.

Had to get an emergency appointment for a Sunday because my cat went missing for a few days and came back with a nasty injury to his tail that was infected.

Andre did a thorough examination, patched him up, gave him antibiotics and explained all to me. Frank has another appointment to check on his wound but is on the road to recovery.

The practice even helped with the insurance claim which was unexpected, would definitely recommend them.

8 oktober 2018
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Thank you very much for your valuable feedback

Betygsatt 5 av 5 stjärnor

Easily one of the best vets in South East England

We have been bringing our pets to Village Vet in Highgate for nearly 20 years and have always found them to be excellent. Thorough in their investigations of our animals' health and very professional. Perhaps most importantly, they seem to have a genuine love and care for animals themselves; everone we've dealt with their from the reception staff to the senior vets all seem to be animal owners themselves and have as much interest in the welfare of their patients as if they were their own pets. They offer very good advice as well, from the choice of treatments to the best way to insure your animal to minimise the impact of vets' bills. Very much recommended.

18 augusti 2018
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Hi Mark. Thank you very much for your review. We will pass on your feedback to the team.

Betygsatt 5 av 5 stjärnor

Best vets in London for sure

Best vets in London for sure! Love the service as its very personal and they truly care about pets.

16 mars 2018
Omdöme utan inbjudan
Logotyp för Village Vet

Svar från Village Vet

Thanks for your feedback. I hope your cat is feeling much better :)

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