Delivery was a day earlier than expected.Can't say how effective the product is as its early days. I'm happy that is has no artificial preservatives or fillers. Service was very good.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Efficient delivery time, well packed and best of all a lovely tin of chicken, very nice. Slightly larger portions would also be welcomed.
I wanted to try some healthy snacks like freeze dried fruit and I came across this company. There was an issue with Royal mail UK and never received my items, Royal mail have been an absolute nightmar... Se mer
Terrible customer service. I have been using Vilgain products for a good few years now and usually love them as the quality is great. My recent purchase from Planet Organic of the granola and powdered... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Vilgain: Your healthy food & sports supplement revolution! We offer premium quality at fair prices, using only natural ingredients. No artificial additives, just clean, effective products packed with nutrients. Every Vilgain product is tested & certified.
Kontaktuppgifter
182-184 High Street North, E6 2JA, London, Storbritannien
- +442037690574
- support@vilgain.co.uk
- vilgain.co.uk
4,5
Utmärkt
504 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vilgain
Hello,
we’re sorry to hear that you didn’t enjoy the taste or texture of the product. Taste is very subjective, and we understand it may not suit everyone.
If you’d like to resolve this or return the product, please feel free to contact us at support@vilgain.co.uk - we’ll be happy to help find a suitable solution.
Thank you for your understanding, and have a wonderful day.
Best regards,
Michaela - team Vilgain
Very professional
24 februari 2026
Product is not that great not value…
Product is not that great not value for money product
30 mars 2026
Omdöme utan inbjudan
Svar från Vilgain
Hello Rahul,
thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations.
Providing high-quality products at a fair price is very important to us, so we are sad to hear that this wasn’t your experience.
We would really value the opportunity to understand this better.
We’ve reached out to you to request a bit more detail, and we’d be grateful if you could get back to us so we can review the situation.
Thank you very much and have great day!
Valentýna - team Vilgain
excellent product and service
12 mars 2026
Misleading. Not from British dairy farms
The grass-fed protein supplements were sold to me as Whey Protein from British cows. I then look at the packaging and see it is from either the UK, NL or NZ. That's somewhat misleading and I am very disappointed as I was willing to pay the extra this company demands to support our dairy industry. The protein tastes ok but the mis-selling is terrible and would avoid based purely on this.
25 mars 2026
Omdöme utan inbjudan
Svar från Vilgain
Hello Stu,
Thank you for your feedback, and we’re sorry for the confusion caused.
We strive to be fully transparent about our sourcing. However, there was an error on the website which may have suggested the whey was exclusively from British cows. This is now being corrected.
To clarify, our whey protein is sourced from grass-fed cows, with milk originating from the UK, the Netherlands, or New Zealand.
We’d like to offer compensation for your experience. As we haven’t been able to identify your order, we’ve requested more details via Trustpilot, or you can contact us at support@vilgain.co.uk.
Thank you for your understanding and have great day!
Valentýna - team Vilgain
Really tasty chocolate but my fancy bar…
Really tasty chocolate but my fancy bar was smashed into pieces after knocking around in the parcel. That’d be no good at all if it was a gift.
12 mars 2026
Svar från Vilgain
Hello,
thank you for your feedback. We’re really glad to hear you liked the chocolate, but we’re very sorry it arrived damaged. That’s definitely not the experience we want to provide, especially if the product is intended as a gift.
We’ll reach out to you via email shortly to look into this and find a suitable solution.
Thank you for your understanding and have a nice day.
Kind regards,
Michaela - team Vilgain
I found the company to be very helpful…
I found the company to be very helpful and efficient.
19 februari 2026
Good value
Easy to find what I wanted on the website and my order was promptly despatched. Arrived quickly and was as expected. Good quality products.
18 februari 2026
Excellent products that actually don't…
Excellent products that actually don't have any crap in them. Vilgain is really pushing the boundaries of true health foods to a new level. A level that all food retailers should aspire to reach. It isn't cheap, but you get what you pay for and through Vilgain I've discovered that you really can have your cake and eat it too.
25 mars 2026
Omdöme utan inbjudan
Great products and innovative shop
12 november 2025
Probably the best gels I've ever used
Probably the best gels I've ever used, taste is great and doesn't feel artificial. Consistency I feel is more like a paste but I really like that, good energy boost
8 mars 2026
garden fruit is excellent
6 mars 2026
Great products and speedy delivery.
3 mars 2026
Great products
Great products, great service.
Lots of delicious food to buy from different groups. Something for anyone.
2 mars 2026
not bad😙
Products are straight forward but kind of bland, had a good experience but for the price its too much to ask for me unfortunately. Their descriptions are good and the company is still trustworthy just acquired!
15 februari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.