Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Se mer

Betygsatt 5 av 5 stjärnor

Fast service, had issue with phone at start but it was actually a network provider issue but VIBER store still offered to give me a brand new phone. Great online service & great staff. You won’t have... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had an excellent experience 2 weeks ago with Cian in viberstore. He was hugely helpful as we were purchasing two phones for Christmas and wasn’t sure what was the best one to get! We felt Cian kne... Se mer

Betygsatt 5 av 5 stjärnor

I was skeptical at first organising from a small company like this as i hadnt heard of them before, but a small bit of research showed me that they seemed to be an incredibly trustworthy and reputable... Se mer

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Företagsinformation

  1. Mobiltelefoner

Om Viber Store

Skrivet av företaget

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

434 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 68 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Assez galère pour ma part

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Market, jamais de contact direct avec Viberstore. Procédure qui durera des semaines. Finalement, renvoi d'un nouveau smartphone par Viberstore, en moins bon état que celui pour lequel j'ai payé. D'où demande de remboursement de ma part. Le tout prenant de nouveau des semaines...Je ne renouvellerai pas l'expérience.

11 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay well away bought a iPhone few…

Stay well away bought a iPhone few months back. Not working properly and battery keeps draining and phone freezes don’t throw your money away

4 december 2025
Omdöme utan inbjudan
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Svar från Viber Store

Thanks for your feedback. we’re really sorry to hear about the issues you’ve experienced with your iPhone.

We understand how frustrating battery drain and freezing can be, especially on a recent purchase. This isn’t the experience we want for our customers.

If you’d like, please reach out to us or visit the store so we can take a closer look and help resolve this for you.

Betygsatt 3 av 5 stjärnor

i feel like the standard has gone down…

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 cause the warranty doesn't cover batteries. Never had this happen on any of my phones. Camera is blurred when i use the zooming out feature and switches off randomly at 35 percent. wouldn't purchase another phone from them.

31 augusti 2025
Omdöme utan inbjudan
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Svar från Viber Store

Thanks so much for your feedback, we’re really sorry to hear about your experience.

Just to clarify, all of our devices come with a 12-month warranty, while batteries are covered for 3 months, as they are consumable parts. This has always been our policy.

We really appreciate you taking the time to share this, and we’re sorry to hear you’ve been disappointed.

If there’s anything we can look into further for you, please don’t hesitate to reach out, we’d be happy to help.

Betygsatt 5 av 5 stjärnor

Phone like new.

Phone like new, next day delivery.👍

25 februari 2026
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Svar från Viber Store

Thanks for your feedback!

We’re glad you’re happy with the phone and our next-day delivery service. If you need anything else, feel free to reach out, we’re happy to help.

Betygsatt 5 av 5 stjärnor

Excellent phone. Excellent price, shipping.

Excellent phone perfect description, great price, amazing communication and shipping great phone. Phone bought Tuesday delivered thursday. Do buy its amazing.

25 februari 2026
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Svar från Viber Store

Thank you so much for your kind review!

We’re delighted to hear you’re happy with the device, the value, and the service you received. It’s great to know the delivery was quick and everything met your expectations. We really appreciate your support and hope you continue to enjoy your phone!

Betygsatt 5 av 5 stjärnor

Very quick delivery

Very quick delivery. Great value for money and exactly as described on the website

24 februari 2026
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Svar från Viber Store

Thanks a million for your review!

We’re really pleased to hear everything arrived quickly and lived up to what you saw online. It’s great to know you feel you got good value too, means a lot to us!

Betygsatt 5 av 5 stjärnor

Phone was as described and arrived…

Phone was as described and arrived within 2 days

23 februari 2026
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Svar från Viber Store

Appreciate you taking the time to leave a review!

Great to hear the phone matched the description and got to you quickly. Hope you’re enjoying it so far!

Betygsatt 1 av 5 stjärnor

😑Es ist snackig und funktioniert nicht

Sie wurde benutzt und arbeitete nicht

24 oktober 2025
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Svar från Viber Store

Vielen Dank für Ihr Feedback, es tut uns leid, das zu hören.

Das entspricht natürlich nicht unseren Ansprüchen an ein solches Kundenerlebnis. Sollte Ihr Gerät noch Garantie haben, kontaktieren Sie uns bitte oder besuchen Sie uns im Geschäft, damit wir uns das genauer ansehen und Ihnen weiterhelfen können.

Betygsatt 5 av 5 stjärnor

Brilliant service as always

Brilliant service as always. I wouldn’t go anywhere else for my families phones. Fast delivery.

26 januari 2026
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Svar från Viber Store

Thank you for your continued support! We’re glad you’re happy with our service and fast delivery!

Betygsatt 5 av 5 stjärnor

Very prompt service but some more…

Very prompt service but some more information shared with the courier would be helpful because I was unable to make amendments or add in phone number with courier after purchase

27 januari 2026
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Svar från Viber Store

Thank you for the feedback. We’re glad you were happy with the prompt service and really appreciate the suggestion.

Betygsatt 5 av 5 stjärnor

Fast service and great quality

Fast service, had issue with phone at start but it was actually a network provider issue but VIBER store still offered to give me a brand new phone. Great online service & great staff.
You won’t have any issues dealing with ViberStore

11 augusti 2025
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Svar från Viber Store

Thank you for the great review! We’re really glad everything worked out and that you were happy with the service and support from our team. We truly appreciate the recommendation and your trust in ViberStore.

Betygsatt 2 av 5 stjärnor

Phone is fine cosmetically but for 300…

Phone is fine cosmetically but for 300 quid you would think the battery wouldn’t be at the end of its life

20 januari 2026
Omdöme utan inbjudan
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Svar från Viber Store

Thank you for your feedback! We really appreciate you taking the time to share your experience. We’re glad to hear you’re happy with the phone’s cosmetic condition, but we’re sorry to hear about your concerns regarding the battery. This certainly isn’t the experience we want for our customers. Please reach out to our support team (info@viberstore.com) so we can look into this for you and see how we can help resolve the issue.

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service and the phone is immaculate condition 😁

29 december 2025
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Svar från Viber Store

Thank you so much for the lovely feedback. We’re delighted you’re happy with the phone and our service. Really appreciate your support!

Betygsatt 5 av 5 stjärnor

Very good experience

Very good experience. Fast delivery

29 december 2025
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Svar från Viber Store

Thank you so much for your positive feedback!!

Betygsatt 5 av 5 stjärnor

Great site phones like new 👌

This is a brilliant place to buy a phone this is my 3rd time using vibe store and the phones are great like new and shipping is fast and reliable will be useing this site again. thanks guys 😁

6 december 2025
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Svar från Viber Store

Wow, thanks for coming back to us! We’re so glad the phones are hitting the mark and that delivery has been smooth 😊

Betygsatt 5 av 5 stjärnor

10/10, definitely recommend

My experience with viberstore was great. I ordered an iphone air on Sunday the 28th of December and it had arrived on the morning of Tuesday the 30th. The phone was in great quality both physically and the battery health was at 100%, it’s still working great for me so far I am very happy (: I was sceptical at first because I had never heard of them but I would definitely recommend, great prices.

30 december 2025
Omdöme utan inbjudan
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Svar från Viber Store

Thank you for your kind words! We’re delighted the phone arrived quickly and in great condition, and we really appreciate your recommendation.😊

Betygsatt 5 av 5 stjärnor

Excellent phone and delivery service

Excellent phone and delivery service.
This is my third phone from Viberstore and won’t be the last!

15 december 2025
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Svar från Viber Store

Thanks for your continued support! We’re glad you’re happy with the phone and delivery, and we look forward to helping you again

Betygsatt 5 av 5 stjärnor

Great Choice

Great choice, selection and peace of mind. Delivery took two days longer than expected after paying for express delivery. Overall a very positive experience.

15 december 2025
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Svar från Viber Store

Thank you for your feedback! We’re glad you had a positive experience and appreciate your patience with the delivery during the Christmas period 😊

Betygsatt 5 av 5 stjärnor

Excellent experiences always.

I Have been buying phones from Viberstore for all of my family since 2023, always had an excellent experience with the employees and we have never had an issue with the phones. When we were conscious about the charging of one of the phone last week we went back into the store and they fixed it no problem. 100% will continue buying from them in the future!

2 januari 2026
Omdöme utan inbjudan
Logotyp för Viber Store

Svar från Viber Store

Thank you for your continued support! We’re thrilled to hear you’ve had great experiences and look forward to helping you again in the future.😊

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer